Sale, M33
4.2/5, 6 reviews
83% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“I was left outside this house awaiting for the staff ......”

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Jan 15,2013
Minithumbdown
By: 'DAH365'
Jan 15,2013
5 people found
this helpful
I was left outside this house awaiting for the staff member who booked me in, and confirmed the date and time for 30 mins.
Not a long time i agree, but the fact is when i called to ask how long, they didnt even have me down as a viewing as the property has gone!!!!!
When i asked to why no one had called or text me, the reponse was " I forgot that you were booked in as i never placed it in the diary"
I explained that i book in around 3000 jobs a month, which a slight over estimate as it is really about 1000.
She then said " i bet you dont remember them all"
Apart from the fact that i do remember all the jobs, as it is my job to book them in and follow all jobs up until completed, i stated to her that the reason i remember is because they are my customer and without them i wouldnt be in work.
With this she laughed and said "WHATEVER" "Do i still want to view the property????
Its already gone.
Maybe i am from a different planet but customer service from this company has to be the poorest i have ever seen.
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Opening Hours
Address

Reeds Rains
76 School Road
Sale
Cheshire
M33 7XB
0161 962 4548

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £126,000 £265,500
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 4 0 1 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I sold my house through Reeds Rains in Sale. From ......”

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May 16,2017
Minithumbup
Helen
By: 'Good'
May 16,2017
0 people found
this helpful
I sold my house through Reeds Rains in Sale. From beginning to end the staff were very helpful, informative, and professional. They put a great deal of effort into managing viewings and keeping me well informed. I especially appreciated Helen's tireless hard work....
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Comment on agent fees
Of course I would have preferred fees of less than the 1% charged!
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“Mandy was very professional and offered us the best valuation ......”

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Nov 06,2015
Minithumbup
Sam
By: 'M'
Nov 06,2015
0 people found
this helpful
Mandy was very professional and offered us the best valuation for our property out of the 3 estate agents we contacted. We were initially worried that the valuation was too high, but they were confident they could sell at the given valuation price, and they did ...
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“I am delighted with the service I received from Reeds ......”

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Jun 04,2015
Minithumbup
By: 'Apartment'
Jun 04,2015
0 people found
this helpful
I am delighted with the service I received from Reeds Rains of Sale , Greater Manchester . They constantly ensured that regular accompanied viewings of the apartment took place until a suitable buyer was found . Even after we had experienced one disappointment , when the expected sale did ...
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Comment on agent fees
I feel the fee paid was appropriate for the excellent service that I received . It was well worth it !
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“Having almost purchased a house through another local estate agency ......”

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Oct 07,2014
Minithumbup
By: 'Enricosuarve'
Oct 07,2014
1 people found
this helpful
Having almost purchased a house through another local estate agency prior to this one (the property falling through at the final moment), the contrast between the two companies could not have been greater. The staff at Reeds Rains were professional, courteous and most of all ...
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“Very good at providing feedback, even when negative, from viewings. ......”

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Apr 01,2014
Minithumbup
By: 'Tim'
Apr 01,2014
0 people found
this helpful
Very good at providing feedback, even when negative, from viewings. Prompt to respond to my communications. I did feel that the initial valuation was over optimistic....
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“I was left outside this house awaiting for the staff ......”

Share on :
Jan 15,2013
Minithumbdown
By: 'DAH365'
Jan 15,2013
5 people found
this helpful
I was left outside this house awaiting for the staff member who booked me in, and confirmed the date and time for 30 mins. Not a long time i agree, but the fact is when i called to ask how long, they didnt even have me ...
read full review
Was this helpful? Yes
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Last updated at 1:48 PM 21/11/2018 by allAgents

Awards won by Reeds Rains, Sale M33 7XB



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