Noble City Living Sheffield
Sheffield, S2
2.4/5, 117 reviews
33% recommended

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“STYLE OVER SUBSTANCE- AVOID...”

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Apr 12,2021
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Jade
By: 'Hannah'
Apr 12,2021
10 people found
this helpful
Jade is very rude (just look at other Printworks/ noble design reviews and they all say the same!!) She had a go at me over email for me and my boyfriend splitting up and tried to turn us against each other!!! We were both gobsmacked. Very unprofessional.

Flats are cold, I had to buy an electric heater in winter because it took them a month over Christmas for them to fix my broken radiator (flat is still freezing though). I dread having a shower every evening because 9/10 times it's like doing the ice bucket challenge. We were told the cold water was due to the location of our flat in the building... Towel rails in bathroom are NOT heated by the way!

Maintenance guy is pretty good, he's much more friendly than Jade. Fab location. Only had one fire alarm wake me up since moving in over 6 months ago but I think this is because the property is mostly occupied by professionals. Gym is good. Social areas are shabby, broken sofas etc. Laundry is fine.

Avoid this property, WAY too many issues for the price.
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By: Typical Victim
May 18, 2021
This is exactly my experience of Noble City Living. Well lets strip it down to an accurate synopsis shall we. There is only one problem with NCL and the associated companies - Jade Ata.
Rude, incompetent and unpleasant in every way. There is nothing more to say.
By: Noble
Apr 23, 2021
Hannah, Thank you for your review. However we do have strongly dispute several points within your review, firstly your partner and yourself attempted to use us as the go between as you would not speak to each other after your split, at no point was you "had a go at" and we have full email trails for anyone who would like to see this. We worked with you both the best we could to get one of you off the tenancy but neither of you would work with us when we were doing you a favour. Secondly you have your own thermostat in your flat to control the temperature of your flat. We would highly appreciate you contacting the office regarding this time you were without hot water and who advised you it was due to your "flat location" as this is not something any of our staff would advise a resident and we require further information regarding this alleged remark and incident. The towel rails have never been heated, they have never been advertised as heated or have you been informed they are heated, We however thank you for your feedback and wish you all the best for the future

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Latest Reviews

View all Reviews 117
22nd Oct 2024
reviewed by 'LL'
“My contract with you had ended on June 30, 2024. For more than 3 months now, you did not give back my house ......”
23rd Aug 2024
reviewed by 'David'
“The horrible customer service cannot be overstated. There were so many problems that I can't even remember all of them. ......”
20th Aug 2024
reviewed by '_tenant'
“They gave me a bed filled with bed bugs. I handed the mattress back to them and bought my own. ......”
24th Apr 2024
reviewed by 'Ugly place.'
“Dirty, Mouldy, gross. Came for a viewing as a new student tenant. Honestly a really disgusting accomodation. This is an ......”
23rd Nov 2023
reviewed by 'Jason'
“Please everybody believe what you read when it comes to Noble City Living . I moved to Sheffield for three months ......”
17th Nov 2023
reviewed by 'Mel'
“

Noble City living are the most unpleasant people I have ever had the misfortune of dealing with. Every single ......”

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Noble City Living Sheffield
St Marys Gate
Sheffield
South Yorkshire
S2 4LA
01952615213

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
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From Landlords From Tenants From Vendors From Buyers Other
1 3 38 63 0 0 0 0 0 12
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“Painful from Noble City Living...”

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Oct 22,2024
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By: 'LL'
Oct 22,2024
1 people found
this helpful
My contract with you had ended on June 30, 2024. For more than 3 months now, you did not give back my house keys. I kept writing emails, sending WhatsApp messages, sending registered mail, calling your phone number which keeps going to your voice mail. I know you ...
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“The horrible customer service cannot be overs......”

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Aug 23,2024
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Jade
By: 'David'
Aug 23,2024
0 people found
this helpful
The horrible customer service cannot be overstated. There were so many problems that I can't even remember all of them. I never leave reviews (because effort) but I feel like it's my duty to even just stop one person from going with them. They are ...
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By: Noble
Aug 31, 2024
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David, you lived with us for 12 months, you then booked another property with us which you failed to complete the documentation in time so the booking was cancelled and the flat was relet. We then didn’t have any availability when you reapproached so if everything was so awful, why would you re-apply and then re- apply again? ...

“They gave me a bed filled with bed bugs. I ha......”

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Aug 20,2024
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Jade
By: '_tenant'
Aug 20,2024
1 people found
this helpful
They gave me a bed filled with bed bugs. I handed the mattress back to them and bought my own. They tried to charge me and say I ‘stole the old mattress’. The staff are incredibly rude and unhelpful....
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By: Tenant
Sep 02, 2024
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Thank you so much for actually communicating with me. I received no communication after emailing to say I had bed bugs. Even after, I’m now being gaslit claiming I ‘had no bed bugs’ and I ‘stole’ this supposed mattress with bed bugs (which makes no sense). I will attach the evidence below: Purchases of bed bugs spray that I made myself since I tried to get rid of them myself before even complaining. An email I made to the staff. The phone call I made asking them to pick up the mattress ...

“Dirty, Mouldy, gross. Came for a viewing as a......”

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Apr 24,2024
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Jade
By: 'Ugly place.'
Apr 24,2024
0 people found
this helpful
Dirty, Mouldy, gross. Came for a viewing as a new student tenant. Honestly a really disgusting accomodation. This is an accom which is for students AND the public. So you can imagine the kinds of people there. This wasn’t advertised online. I booked a ...
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“My hell from jade ata and noble city living...”

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Nov 23,2023
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Jade
By: 'Jason'
Nov 23,2023
4 people found
this helpful
Please everybody believe what you read when it comes to Noble City Living . I moved to Sheffield for three months which was a tenancy of my contract on the flat that I rented when I handed my keys back as I had ended my tenancy ...
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By: Mary
Oct 16, 2024
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me too ...

“Noble City living are the most unpleasant peo......”

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Nov 17,2023
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Jade
By: 'Mel'
Nov 17,2023
3 people found
this helpful

Noble City living are the most unpleasant people I have ever had the misfortune of dealing with. Every single interaction with these people was a disaster, from arranging a viewing, signing documents, moving in, arranging maintenance, paying rent, moving out, trying to contact them ...
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By: hugh
Nov 21, 2023
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I'm sorry that you, like so many others have had to deal with Jade and Gary and the monsters who are Noble. They scammed me into a 12 month contract at over £1000 per month for a studio apartment which hadn't been built yet, top floor apartment with a broken elevator and a concrete stairway with no hand rail. Rats and mice everywhere, air B&B users walking past your window and staring in, their employeers letting themselves into my room whenever they wanted and going through our possessions, ...

“Please avoid this company at all costs. I ca......”

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Oct 10,2023
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Jade
By: 'Keith'
Oct 10,2023
5 people found
this helpful
Please avoid this company at all costs. I cannot stress enough how they avoid your calls when you have a problem or do not contact you unless they want money. They are frightenly unprofessinnal in their dealings and management are ruthless to the core. I ...
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“Avoid at all costs!!...”

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Oct 04,2023
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Jade
By: 'Joe'
Oct 04,2023
2 people found
this helpful
If I could rate 0, I would. When I read a few negative reviews I ignored it but I wish I listened. The lift never works, general maintenance is a joke, on-site gym is not fit for purpose, wierd smells in corridor. The list could go ...
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“DO NOT USE...”

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Sep 15,2023
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Jade
By: 'Bailey'
Sep 15,2023
4 people found
this helpful
If I can score a zero star i would but i can't. This company is a scam. Before moving in, I tried my best to contact them to make sure I sign the contract on time so as to move in on time. They kept ...
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“Absolutely horrendous Company, Avoid at all ......”

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Sep 15,2023
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By: 'Johny'
Sep 15,2023
2 people found
this helpful
Absolutely horrendous Company, Avoid at all costs. Tell lies , avoid coming back to you etc etc....
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“Avoid. Claimed I was in rent arrears when t......”

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Sep 12,2023
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Jade
By: 'Elderflower'
Sep 12,2023
0 people found
this helpful
Avoid. Claimed I was in rent arrears when they hadn't acknowledged receipt of said rent a fortnight earlier. Jade (MD, no less) would rather threaten court action than look through her records to check if you've paid. Unprofessional to say the least. They are looking ...
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“Shouldn't be working in this field if they don't have the skills...”

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Aug 01,2023
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Jade
By: 'Paul Bond'
Aug 01,2023
0 people found
this helpful
The sort of company that gives landlords and agents a bad name. As a landlord I consider it a matter of decency that you provide a reference for past tenants in a timely manner when requested both to help them find somewhere to live and ...
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“Been with these landlords for 2 years. My fir......”

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Jun 05,2023
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By: 'Molly'
Jun 05,2023
0 people found
this helpful
Been with these landlords for 2 years. My first renting property. They helped me with any maintenance and were quick to respond. Lovely landlords!...
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“Horrid people take ages to reply then when yo......”

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May 11,2023
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Jade
By: 'Lucy Walsh'
May 11,2023
1 people found
this helpful
Horrid people take ages to reply then when you have its too late poor communication and passive aggressiveness received because Jade claimed i was messing them around on purpose when in reality i was struggling finding a realtor and instead of showing basic empathy sent ...
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“Recently moved into a property and the proces......”

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Mar 30,2023
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By: 'Robert'
Mar 30,2023
0 people found
this helpful
Recently moved into a property and the process was very easy and simple. Thank you for your help in finding me and my family our new home....
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“Terrible company, please avoid!...”

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Mar 20,2023
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By: 'Katie'
Mar 20,2023
7 people found
this helpful
If you end up living here, expect to regularly not have access to Wi-Fi, heating and hot water. Expect not to be treated like a human being, but as another figure on their pay check. The customer service of Noble City living is non-existent, they ...
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By: Talulah
Apr 25, 2023
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Katie, 100% agree with you. I find it totally abhorrent that these people are allowed to operate at all and face no repercussions for their bully tactics, incompetence and swindling. ...

“Do your research...”

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Feb 17,2023
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Jade
By: 'BJ'
Feb 17,2023
2 people found
this helpful
Do your research. That would be my advise going into renting any property with Noble. i rented a room with them for 3 1/2 years. Its hard to remember and state all my issues i've had with the company over the years. Initally i like many others ...
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“The entire country can't be wrong. Completely......”

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Jan 18,2023
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Jade
By: 'Jail Thyme'
Jan 18,2023
5 people found
this helpful
The entire country can't be wrong. Completely obvious fake review below too, jade isn't professional with anyone even the courts lol...
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By: Jovi
Jan 20, 2023
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hello, do you still currently live here? i have problems with the internet and no one will answer or help me:((((( ...

“Jade is obviously very busy but good...”

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Jan 13,2023
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Jade
By: 'Richard Mason'
Jan 13,2023
0 people found
this helpful
Jade is obviously a very busy person but I’ve got to say, once you are professional and civil to her she is professional and civil in return. I am a landlord of several properties and have used her services for many years and had ...
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By: Steve Bannon
Jan 17, 2023
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No one believes this isn't you Jade lol ...

“I wish it could be 0 stars they don’t care ab......”

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Dec 15,2022
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Jade
By: 'Jon'
Dec 15,2022
1 people found
this helpful
I wish it could be 0 stars they don’t care about you. All they want is your money. Reason for this is they have not fixed the heating within 4 weeks!!!! Also lack of communication unless you threaten they with a layer or going to the ...
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“Jade Ata, the Sales and Lettings Director who......”

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Nov 02,2022
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By: 'Disgruntled professional'
Nov 02,2022
4 people found
this helpful
*, the Sales and Lettings Director who supposedly runs Noble City Living, is without doubt the worst lettings agent in Sheffield. If not, the whole of Yorkshire. Her incompetence to carry out basic paperwork such as signing a tenancy agreement, to rudeness and complete lack of ...
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“Unprofessional and poor customer service. I h......”

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Oct 18,2022
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Jade
By: 'Saleh'
Oct 18,2022
0 people found
this helpful
Unprofessional and poor customer service. I had looked at prices online but they do this stupid system of halving the price so it seems cheaper than it is. I eventually got a viewing to see one of their places. I booked travel to go to ...
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“My daughter spent weeks that turned into mont......”

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Sep 07,2022
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Jade
By: 'Mrs Habbeshaw'
Sep 07,2022
4 people found
this helpful
My daughter spent weeks that turned into months trying to arrange a viewing. The contact she had was Jade. Initial contact she wasn’t on the ball with information but emails back to her with additional questions were ignored. The emails were not returned phone ...
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“No show in house viewing...”

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Sep 05,2022
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Jade
By: 'poon'
Sep 05,2022
3 people found
this helpful
I will leave 0 star if i can. I booked in a house viewing on Saturday at 1530 by a lady staff. They didn't send me any confirmation until I called them again. Got a text message after a few hours for the postcode. I drove 3 hours ...
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“Don't waste your time or money. My boyfriend ......”

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Sep 05,2022
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Jade
By: 'Ruby'
Sep 05,2022
3 people found
this helpful
Don't waste your time or money. My boyfriend had signed a tenancy agreement with noble city living for the lightbox, Sheffield. Prior to this, we went for a viewing with jade and the flat looked really nice. We were told there was no deposit and ...
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By: Bob Jones
Oct 03, 2022
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Hi Ruby, very sorry to hear that. Unfortunately I made the biggest mistake in renting with Noble at the Lightbox this year. I signed for a flat but just under two weeks before I was due to move in Jade told me I couldn't have it. I have also had the displeasure of talking to 'Kylie' who is very rude and blunt. I had to settle for a different flat in the same building and now I'm desperately trying to leave. Jade is so incompetent and rude, I honestly don't know how that stupid company is running ...

“I wanted a property and ended up with an argu......”

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Aug 24,2022
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Jade
By: 'Adam S'
Aug 24,2022
2 people found
this helpful
I wanted a property and ended up with an argument. I can confirm what everyone says about Jade from Noble. She is very inflexible and stuck in her ways, unable to say yes despite overwhelming evidence of affordability. Her reason? Because my guarantor is retired! ...
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“Their properties were clearly built in a rush......”

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Aug 12,2022
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Jade
By: 'H'
Aug 12,2022
4 people found
this helpful
Their properties were clearly built in a rush. Gym equipment doesn’t work, lifts are ALWAYS down, Washing machines are never fully working, front door handle is falling off on main entrance, they advertise all bills included but forgot to mention you pay each time ...
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“No customer support...”

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Jul 13,2022
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By: 'Hoang'
Jul 13,2022
13 people found
this helpful
I am international student and I contact them through the email. The manager was just unhelpful, unfriendly and very hard to contact. I have informed them the day i arrive, and when I came to take the key yet receive no support, I have to ...
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“My flatmate arranged a viewing for a two bed ......”

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May 28,2022
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By: 'Prospective tenant'
May 28,2022
5 people found
this helpful
My flatmate arranged a viewing for a two bed property to rent at Kelham works. We got there only to find that the agent had been under the impression we were looking for a 1 bed, and therefore did not have access to the two bed ...
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“Jade is probably the most negative human aliv......”

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May 25,2022
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Jade
By: 'Ted Kazinski'
May 25,2022
20 people found
this helpful
Jade is probably the most negative human alive. God knows why when she's had an entire company silver spooned to her. Terrible communication making everyone else look absolutely terrible by proxy . Couldn't run a burger king let alone a company but seems convinced the world ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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