67% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
33% lettings fee satisfaction
Apr 02,2021
Apr 02,2021
4
people found
this helpful
this helpful
Avoid like the plague.
We have been almost bankrupt as Redwood was very quick to put us up with expensive waking watch, fire alarms and remediation works. The full package
Only, it turned out that we didnt need any of that. Redwood put a very expensive waking watch overnight without informing the leasoholders.
When, a leaseholders, we told them that it wasnt affordable, all they could say was:
It's not their fault and that we had to pay.
Turned out we didn't have to pay a thing. We got together as leaseholder and instructed our own fire engineer report that made all Redwood plans redundant and narrowly we escaped bankruptcy.
They left the estate in a total mess and took money for work they have not done.
Please avoid like the plague!
We have been almost bankrupt as Redwood was very quick to put us up with expensive waking watch, fire alarms and remediation works. The full package
Only, it turned out that we didnt need any of that. Redwood put a very expensive waking watch overnight without informing the leasoholders.
When, a leaseholders, we told them that it wasnt affordable, all they could say was:
It's not their fault and that we had to pay.
Turned out we didn't have to pay a thing. We got together as leaseholder and instructed our own fire engineer report that made all Redwood plans redundant and narrowly we escaped bankruptcy.
They left the estate in a total mess and took money for work they have not done.
Please avoid like the plague!
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Apr 14, 2021
Good Morning, As per my last comment this is a review for our Estate management company and not a review for Redwood Estates (UK) Ltd which undertakes Residential Sales & Lettings. If you have any kind of complaint regarding the above please email this to our Estate Managment Company who can deal with this for you. Please remove this review with immediate effect. Thank you.
Apr 14, 2021
This is their original email dated 14/08 advising the leaseholders about the Waking Watch starting on the 17/08. Completely careless. It turned out they are just incompetent. Luckly, we, as leaseholders, took over from the managements and by intrsucting two different fire enginner report, we didn't need
a) waking watch
b) alarm
c) remediation work
Redwood estates management was only looking forward to stick their percentage fee to each of the works.
You'll see on their letter, it's teh same Redwood Estates in Gunnery House
Apr 13, 2021
http://www.redwoodestates.co.uk/services.htm Apr 12, 2021
This is a review of a similarly named company that undertakes block management and not a review of Redwood Estates (UK) Ltd which undertakes residential sales and lettings only – and which this review page relates to. We are open to receiving positive and negative reviews from our customers, but we consider publishing this review of a different company defamatory and fundamentally unfair. Please remove this review with immediate effect. Thank you Apr 12, 2021
This is a review of a similarly named company that undertakes block management and not a review of Redwood Estates (UK) Ltd which undertakes residential sales and lettings only – and which this review page relates to. We are open to receiving positive and negative reviews from our customers, but we consider publishing this review of a different company defamatory and fundamentally unfair. Please remove this review with immediate effect. Thank you
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Latest Reviews
2nd Apr 2021
reviewed by 'antonio'
5th Nov 2020
reviewed by 'Brenda'
16th Oct 2020
reviewed by 'Michael'
11th Sep 2019
reviewed by 'Courtney'
28th Apr 2017
reviewed by 'Marcel'
Opening Hours
Address
Redwood Estates
Gunnery House
Woolwich,London
Greater London
SE18 6SA
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £64,000 | £64,000 |
| Lettings | 100% | 33% | £950 | £1,550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 4 | 2 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 02,2021
Apr 02,2021
4
people found
this helpful
this helpful
Avoid like the plague.
We have been almost bankrupt as Redwood was very quick to put us up with expensive waking watch, fire alarms and remediation works. The full package
Only, it turned out that we didnt need any of that. Redwood put a very ...
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Apr 19, 2021
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I cna confirm that this is the same company based at 9 Gunnery Terrace, Royal Arsenal, London SE18 6SW. Antonio’s review is accurate and I would say fair.
I am a leaseholder here too and have never been impressed with Redwood Estates. They almost bankrupted the reserve funds and then did a runner. It’s either greed for their cut of the remediation works or sheer incompetence for being out of their depth.
We will hold them to account for what they have done. ...
Nov 05,2020
Nov 05,2020
2
people found
this helpful
this helpful
Just like a few of the reviewers here state, one star is too many for these lying cheating self serving divs like Debbie. If anyone is even THINKING of using these absolute unprofessional twits then I would suggest you think again. I was in the ...
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Nov 05, 2020
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(1)
Good Afternoon, Please can you let me know which property this is regarding? Please email me on [email protected] and I can look into this issue for you. Thank you. ...
Oct 16,2020
Oct 16,2020
1
people found
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this helpful
I rented 29a Redbourne Drive from Redwood Estates in June of this year. They had on-going issues with tenants taking drugs and causing disturbance with my building.
Bexley council confirmed Redwood knew this when renting the property to me. And so they deliberately rented the ...
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Sep 11,2019
Sep 11,2019
1
people found
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Don’t use this agency!!
Terrible in all aspects!!!!!!!!!
Rude & very unprofessional!
Use OpenRent instead, better options & you deal direct with the landlord....
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Oct 16, 2020
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(3)
Sounds like the same flat to me! 29a Redbourne Drive Courtney? I am looking to take my matter with them to court as they've just done similar to me but they won't be getting away with it anymore. Please get in touch if you can Courtney and I'll share the case with you. ...
Apr 28,2017
Apr 28,2017
4
people found
this helpful
this helpful
This is one of the worst agency I ever came across in my life.
After passing all the references, they would agree in principles to let you the property and provide you the date to come and sign. When you are fully confident of securing ...
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Comment on agent fees
Fees are really unknown. They would quote you with one fee and then soon as you pay, they would revert back to claiming that there was another fee unquoted but incurred by the landlord. Then they would not release the contract or else until you pay this unquoted fee, coming out of the blue.
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May 02, 2017
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Hi. Please call us on 0208 316 8990 to discuss your comments. The 1st issue occurred back in October 2016 and was caused by your landlord having found another tenant herself who was prepared to pay more, we was not aware of this until you were. Secondly ALL of OUR fees are correctly displayed and you are aware of. The fees that you are questioning and have now agreed to pay are fees that your Landlord has directly incurred to change the name that you wish to have added to your Tenancy Agreement ...
Jul 20,2016
Jul 20,2016
0
people found
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Brilliant service all way round! Very good and freguent comunication with the client I would recomend to use Redwood Estates to everyone....
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Mar 22,2016
Mar 22,2016
0
people found
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Redwood's as a whole have been absolutely fantastic. All the staff have helped me through managing my property as letting agents, searching for buyers as property sellers, dealing with solicitors and selling my property and being such proactive and professional individuals, of which I relied ...
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Comment on agent fees
Very good!
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Dec 23,2015
Dec 23,2015
0
people found
this helpful
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We've been renting our property in Thamesmead for almost a year now, with a renewal agreed for February. There have been surprisingly few problems with the house, but when required, Redwood always act promptly and efficiently to resolve any issues, which recently have included a ...
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Comment on agent fees
Standard and fair fees paid.
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Mar 09,2015
Mar 09,2015
0
people found
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Lynne was very professional throughout the selling of my home she reassured and kept me informed at all times on what was happening in the chain,a job well done....
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May 27,2014
May 27,2014
3
people found
this helpful
this helpful
I want to to say 'Thank you' to Redwood Estates, especially to Sue Joyeux, Nikki Everest and Matt Leckenby who gave us the best service ever. We've been living in a property for about two years and we never had any problems with them, or ...
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Sep 19,2013
Sep 19,2013
1
people found
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this helpful
Wasted one afternoon being shown round the property. Wasted one morning photocopying references, statements, passports, utility bills. Paid holding deposit only to be told that the landlord had found another tenant. They said "sorry". Not good enough a total waste of time....
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What agent could do to change your mind?
Keep his records up to date.Attached Filesnbsp;
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Feb 05, 2014
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(1)
Hi Paul, I'm very sorry at what happened to you as I personally told you at the time, and also that you went to the trouble at writing this negative comment about my company. Sadly these situations are always totally out of our control, we have had situations where tenants are ready to move in and the owner has put a stop to it right at the last minute, this is a very rare case thankfully but the owner has total control until the tenancy agreement is signed and the tenants move in. Again I'm sor ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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I am a leaseholder here too and have never been impressed with Redwood Estates. They almost bankrupted the reserve funds and then did a runner. It’s either greed for their cut of the remediation works or sheer incompetence for being out of their depth.
We will hold them to account for what they have done.