0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 01,2021
Apr 01,2021
4
people found
this helpful
this helpful
Utterly useless!
Attempting to organise a viewing with Whitaker's is like trying to replicate the D-Day landings. They don't tailor the time and date to suit you but bizarrely to suit the house. They only do viewings of a certain house on one day, another on a different day. I work full time so took a day off especially to view houses. The girl who showed us around early in the morning (I say showed us around, she opened the front door and stood outside on her phone and couldn't answer a single question) admitted she didn't have much else on that day but for reasons unknown to man couldn't show us around any of the other properties we'd previously requested to see.
I contacted them to say I was interested in the property we did view but I needed assurances some repairs would be done. I was told they would contact the landlord. I heard nothing for a few days and asked again to be told they had contacted the landlord but were awaiting a response. I waited another few days and phoned them to be told by a very rude woman who expected I should know the ins and outs of property law that I have to send all of the documents to them and pass the credit check before they can even speak to the landlord to see if they're going to make the house safe enough to live in! I managed to find the documents hidden on their website and sent them. I never got so much as an acknowledgment of receipt. After a week I gave up and went to someone competent.
AVOID!
Attempting to organise a viewing with Whitaker's is like trying to replicate the D-Day landings. They don't tailor the time and date to suit you but bizarrely to suit the house. They only do viewings of a certain house on one day, another on a different day. I work full time so took a day off especially to view houses. The girl who showed us around early in the morning (I say showed us around, she opened the front door and stood outside on her phone and couldn't answer a single question) admitted she didn't have much else on that day but for reasons unknown to man couldn't show us around any of the other properties we'd previously requested to see.
I contacted them to say I was interested in the property we did view but I needed assurances some repairs would be done. I was told they would contact the landlord. I heard nothing for a few days and asked again to be told they had contacted the landlord but were awaiting a response. I waited another few days and phoned them to be told by a very rude woman who expected I should know the ins and outs of property law that I have to send all of the documents to them and pass the credit check before they can even speak to the landlord to see if they're going to make the house safe enough to live in! I managed to find the documents hidden on their website and sent them. I never got so much as an acknowledgment of receipt. After a week I gave up and went to someone competent.
AVOID!
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Latest Reviews
22nd Feb 2023
reviewed by 'Charlie Edwards'
26th Dec 2022
reviewed by 'Angry'
1st Apr 2021
reviewed by 'Disgruntled customer'
Opening Hours
Address
Whitakers Estate Agents
396 Holderness Road
Hull
Yorkshire
HU9 3DL
01482 790970
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £425 | £450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 22,2023
Feb 22,2023
0
people found
this helpful
this helpful
I have been waiting for 2 years to have the come and replace my boiler, legally it has to be done within 24 hours and they don't reply so it lawyers next...
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Dec 26,2022
Dec 26,2022
2
people found
this helpful
this helpful
My rating is 0/5!
Disgraceful service to be told by a stuck up member of staff at the Holderness road office "we don't chase customers, they can chase us" Given the circumstances of a current situation and juggling VERY and long awaited appointments, they were not ...
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Apr 01,2021
Apr 01,2021
4
people found
this helpful
this helpful
Utterly useless!
Attempting to organise a viewing with Whitaker's is like trying to replicate the D-Day landings. They don't tailor the time and date to suit you but bizarrely to suit the house. They only do viewings of a certain house on one day, another ...
read full review
read full review
Was this helpful?
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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