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The UK's Largest Customer Review Website for the Property Industry
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1.5/5, 8 Reviews
13% Recommended
67% sales valuation accuracy
50% letting valuation accuracy
40% sales fee satisfaction
40% letting fee satisfaction
By : 'Ben'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BB9
Selling your house? Stay clear of Keenan's. After an agreed sale on our house, I had been chasing Keenan's for weeks for a for a response from the buyer. This is normal Keenan's kept telling me. So I've now contacted the buyer directly as it seems Keenan's were incapable. Only to find out they buyer had emailed Keenan's 3 weeks ago to pull out of the sale and Keenan's had 'missed' the email as they put it. This isn't no excuse and left us in a very difficult position having to sell our house again when there is a whole chain of people waiting. Thanks for nothing. No offer of anything in way of fixing this other than them relisting. No thanks, thanks for nothing.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 67% | 40% | £350,000 | £350,000 |
Lettings | 50% | 40% | £360 | £1,150 |
Keenans Estate Agents Limited
21 Manchester Rd, Burnley, Lancashire
BB11 1HG
01282 469023
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Donna'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BB2
Avoid!!! Judge you the second they see you they say they will send email to apply for rented property and never get a email. You ring up and they say shes not in office ect. I will never use these again and I will be advising on my social media too. 2 woman that let me view had no intention of... Read Full Review
By : 'Courtney'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BL4
AVOID AT ALL COSTS! By far the WORST estate agents I have ever dealt with. No issues get addressed, they refuse to speak to landlord for you and won't provide contact details. Seems to be ran by immature children that have 5 GCSES to their name. Laughing down the phone, new case manager every... Read Full Review
Eve
By : 'Imran'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : M27
I liked the way Keenans' agents guided me throughout the process of letting, they were very cooperative, supportive and the company is authorized in UK, no additional fee was asked in terms of agents commission fee. I would like to recomend Keenan's to... Read Full Review
By : 'Nick'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BB11
DO NOT PUT YOUR PROPERTY IN KEENANS HANDS. The rental service is abysmal. They will not look after your property, they will rent to unsuitable tenants, with no due diligence, and they will charge you for the privilege. And when you try to complain you will never be able to speak to anyone in... Read Full Review
By : 'Jay'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OL12
Keenan’s are a Shockingly bad service ignorant don’t relply to emails pass you from pillar to post So unprofessional at the Burnley office... Read Full Review
By : 'Ben'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BB9
Selling your house? Stay clear of Keenan's. After an agreed sale on our house, I had been chasing Keenan's for weeks for a for a response from the buyer. This is normal Keenan's kept telling me. So I've now contacted the buyer directly as it seems Keenan's were incapable.... Read Full Review
By : 'Kamran'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £1000
Would you recommend ? : No
Postcode : BB9
Trying to buy with keenans is a joke. They lie out of their teeth. We had done a deal to purchase a house offer was accepted. And sale would commence. Then we receive a call that we have been out bid. It’s like they purposely start a bidding war. Waste of time and won’t ever ... Read Full Review
By : 'Peter'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £350000
Would you recommend ? : No
Postcode : BB12
When our purchase was cancelled due to the owner going back on her acceptance,thus breaking our chain,keenans advice was to sell our home effectively making ourselves homeless,then contacting the seller with the full asking price in the hope she would accept cash and gazumping the new buyers,I find ... Read Full Review