Hove, BN3
1.3/5, 19 reviews
5% recommended
63% sales valuation accuracy
38% sales fee satisfaction
0% lettings valuation accuracy
17% lettings fee satisfaction

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“Unaware of role of agent...”

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Mar 25,2021
Minithumbdown
By: 'Elw'
Mar 25,2021
0 people found
this helpful
Impersonal, didn’t follow up on sale, had no idea how chain was progressing, were completely unaware of completion date and had made no provisions for keys. Blamed everyone else - clearly do not understand what their role is. The only thing they were prompt at was submitting their invoice!
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Latest Reviews

View all Reviews 19
8th Oct 2024
reviewed by 'jaly'
“Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known ......”
25th Mar 2021
reviewed by 'Elw'
“Impersonal, didn’t follow up on sale, had no idea how chain was progressing, were completely unaware of completion date ......”
19th Oct 2020
reviewed by 'James'
“Warning . The mortgage advisor is corrupt . He tricked a foreign lady in rodmell ave to sign a document to sell ......”
17th Sep 2020
reviewed by 'Yousu07786165279f'
“Extremely poor customer service. They do not sort out anything whatsoever after they have made a serious mistake due to ......”
18th Apr 2019
reviewed by 'Salem'
“Firstly, on signing the contract and being give the keys, at the beginning when we received the flat, it was ......”
3rd Jul 2017
reviewed by 'Paul'
“Shocking service. Wouldn't know the word customer service if it slapped him in the face. Don't expect any response. Gave ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

King & Chasemore
20 Church Road
Hove
East Sussex
BN3 2FN
01273 796026

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 63% 38% £395,000 £575,000
Lettings 0% 17% £1,000 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 5 1 2 0 1 0 9
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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“WORST SERVICE EVER...”

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Oct 08,2024
Minithumbdown
By: 'jaly'
Oct 08,2024
0 people found
this helpful
Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known such appalling and unethical service such as this. The practices employed here are off the scale. Over two weeks ago, we served notice on King & ...
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“Unaware of role of agent...”

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Mar 25,2021
Minithumbdown
By: 'Elw'
Mar 25,2021
0 people found
this helpful
Impersonal, didn’t follow up on sale, had no idea how chain was progressing, were completely unaware of completion date and had made no provisions for keys. Blamed everyone else - clearly do not understand what their role is. The only thing they were prompt ...
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“Warning . The mortgage advisor is corrupt . H......”

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Oct 19,2020
Minithumbdown
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Jonathan
By: 'James'
Oct 19,2020
0 people found
this helpful
Warning . The mortgage advisor is corrupt . He tricked a foreign lady in rodmell ave to sign a document to sell at a lower price because he wants the property. She does not want to sell with them but wants to go to fox n son ...
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“Extremely poor customer service. They do not ......”

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Sep 17,2020
Minithumbdown
By: 'Yousu07786165279f'
Sep 17,2020
0 people found
this helpful
Extremely poor customer service. They do not sort out anything whatsoever after they have made a serious mistake due to their sheer negligence and incompetence. I met their letting manager at one of our property which we were selling. However as our buyer loss their ...
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“Such a horrible experiment...”

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Apr 18,2019
Minithumbdown
By: 'Salem'
Apr 18,2019
1 people found
this helpful
Firstly, on signing the contract and being give the keys, at the beginning when we received the flat, it was dirty and dusty because of the flooring extension in the building and the kitchen floor was totally uneven, dips in places when you walk on ...
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“Shocking service. Wouldn't know the word customer service if it ......”

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Jul 03,2017
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David
By: 'Paul'
Jul 03,2017
5 people found
this helpful
Shocking service. Wouldn't know the word customer service if it slapped him in the face. Don't expect any response. Gave notice last week and still waiting for property to be taken offline. Over promised and just never even delivered let alone under delivered...
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“Dreadful ! 12 hours after signing up with them I changed my ......”

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Aug 26,2016
Minithumbdown
By: 'Dean'
Aug 26,2016
4 people found
this helpful
Dreadful ! 12 hours after signing up with them I changed my mind as I felt they had been too pushy, and over valued my property, but having already paid a deposit for some legal fees I requested my money back. However after numerous emails , and visits ...
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Comment on agent fees
BAD, wanted 1.5% commission
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“Avoid. I replied to a "Mr & Mrs R are desperate ......”

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Jan 11,2016
Minithumbdown
By: 'Ms'
Jan 11,2016
4 people found
this helpful
Avoid. I replied to a "Mr & Mrs R are desperate to buy in your street" letter. I explained I was testing the water so wanted no marketing under any circumstances but I would accept viewing if someone was very keen. Many came but no Mr & ...
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“Incompetent is an understatement. From the time we first went ......”

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Jan 15,2015
Minithumbdown
By: 'Kate'
Jan 15,2015
2 people found
this helpful
Incompetent is an understatement. From the time we first went with them we've had nothing but problems. When we first moved in we were mislead about fees and now that we have moved out they are not returning any of my calls or emails regarding ...
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What agent could do to change your mind?
Respond to phone calls and emails. Actually keep the tenant informed.
Attached Filesnbsp;
Comment on agent fees
Over charged for a very poor service and missed advised when agreed to the letting.
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“Pushy agent, the "Manager" came to see me. very fake ......”

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Dec 10,2014
Minithumbdown
By: 'Felt'
Dec 10,2014
2 people found
this helpful
Pushy agent, the "Manager" came to see me. very fake and insincere - told me how wonderful my property was and then spent the next 30 mins trying to get me to sign up with him. telling me about buyers and how no other agent has ...
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What agent could do to change your mind?
Changed to pushy guy coming to see me
Attached Filesnbsp;
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“Made a huge error with our contract renewal. Charged us ......”

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Oct 10,2014
Minithumbdown
By: 'Danny'
Oct 10,2014
0 people found
this helpful
Made a huge error with our contract renewal. Charged us then claimed new comntract was invalid. Took ages to get blinds ready on house. Really rude and refused to apologize despite errors...
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“Have bought and sold through King and Chasemore this year. ......”

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Sep 30,2014
Minithumbup
By: 'Serial'
Sep 30,2014
0 people found
this helpful
Have bought and sold through King and Chasemore this year. A new team has clearly distanced themselves from previous comments on here - I found them great to deal with. They sold my property very quickly where my previous agent failed and they were always ...
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Comment on agent fees
They charged a bit more than the first agent I was with, but that didn't matter as I got the result I wanted
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“Agent did not turn up to the appointment, although i ......”

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Sep 07,2014
Minithumbdown
By: 'Suyan'
Sep 07,2014
2 people found
this helpful
Agent did not turn up to the appointment, although i got confirmation that she was coming on the the day itself. Waited for about half an hour then rang again and was told agent has gone to another appointment (?!!) So i asked the man answering ...
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“King and Chasemore have lied constantly during my tenancy to ......”

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Jun 13,2014
Minithumbdown
By: 'MR'
Jun 13,2014
2 people found
this helpful
King and Chasemore have lied constantly during my tenancy to myself and my landlords. They told my landlords I could no longer afford the rent so that they could kick me out and increase the rent, getting then a larger %. Legally you can only increase ...
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What agent could do to change your mind?
Other Agent fees were far more reasonable. Another way King and Chasemore con money from people. Disgraceful.
Attached Filesnbsp;
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“Absolutely dreadful agent , use them at your peril, and that's ......”

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Apr 16,2014
Minithumbdown
By: 'Not'
Apr 16,2014
5 people found
this helpful
Absolutely dreadful agent , use them at your peril, and that's coming from some-one who actually used to be an estate agent. I cannot stress how bad they are. All the staff are inexperienced and do not have a clue how to progress a sale. They ...
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“I am currently trying to find a property to rent ......”

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Jan 27,2014
Minithumbdown
By: 'Alistair'
Jan 27,2014
2 people found
this helpful
I am currently trying to find a property to rent in the Brighton area and am finding the experience really disheartening. For the past six months, I have been looking for a one bedroom flat for myself and my Wife. Throughout the process we have ...
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“I found King & Chasemore through Right Move for a property ......”

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Jan 24,2014
Minithumbdown
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Jonathan
By: 'Claire'
Jan 24,2014
1 people found
this helpful
I found King & Chasemore through Right Move for a property that I was told was dog friendly so I went to view it. I viewed the property and wanted to take it but as there were 2 others viewing the property they would let me know. ...
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What agent could do to change your mind?
I will never use King & Chasemore. They are completely useless. They need to have a massive overhaul on staff training and customer care.
Attached Filesnbsp;
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“This business appears to operate as a mortgage advisor with ......”

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Sep 13,2012
Minithumbdown
By: 'Hove'
Sep 13,2012
5 people found
this helpful
This business appears to operate as a mortgage advisor with a sideline in estate agency. As a result of our experiences with them we now actively avoid properties marketed by K&C and certainly would never engage them to sell a property. - After putting ...
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“Terrible service. Unorganised. Unreliable...”

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Feb 01,2011
Minithumbdown
By: 'anom'
Feb 01,2011
2 people found
this helpful
Terrible service. Unorganised. Unreliable...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by King & Chasemore, Hove BN3 2FN



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