Hove Lets
Hove, BN3
4.8/5, 177 reviews
92% recommended
88% lettings valuation accuracy
93% lettings fee satisfaction

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“Forced to stick to contract even when inhabitable...”

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Mar 23,2021
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By: 'Chloe'
Mar 23,2021
2 people found
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If you sign a contract with them, you will be forced to commit even if the living conditions are unbearable and unhygienic.

For the past 6 months I have been complaining about a terrible smell of urine in my flat (flat 3, 1 seafield rd).
When I realised after 4-5 months that Hovelets was not going to be able to address the problem, I asked to leave my contract early because I could no longer handle it.
This is something that should have been accepted immediately. Instead, they told me that if I find someone to take my place then I can leave, as if the terrible smell was not their issue.
I signed a contract for a flat which I can live comfortably in. Hovelets did not provide me with that, which is a breach of contract from their part.
I should have been offered to be released from the contract as soon as I said that it is unbearable for me (probably the first email), but definitely when I informed Hovelets that I was forced to stay at my friend's house because of the smell.

In general, do not assume that you have rights when you sign a contract with Hovelets. However bad the living conditions are, you will be forced to deal with it.
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Latest Reviews

View all Reviews 177
10th Oct 2022
reviewed by 'Nicole'
“I rented a property through hove let’s for just under 2 years. During that time if I ever needed any ......”
26th Aug 2021
reviewed by 'Grace'
“Amelia was really helpful and gave excellent advice over the phone which turned out to be 100% the case. Would highly ......”
26th Aug 2021
reviewed by 'Harry Banks'
“Excellent service. Couldn't be happier. Friendly and proactive. I would be happy to use this service and Amelia again !...”
25th Aug 2021
reviewed by 'jpdowner'
“Amazing service throughout tenancy. Shout out to my landlady too for the box of chocolates every christmas... a very nice ......”
20th Aug 2021
reviewed by 'Ben'
“Having experienced multiple letting agencies in Hove, I couldn’t recommend Hove Let’s enough, superb customer service and always ......”
19th Aug 2021
reviewed by 'Isobel'
“Fantastic agent. Made our letting experience very easy. I would definitely recommend this company based on our experience with Amelia....”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:30 - 13:00
  • Sunday: Closed
Address

Hove Lets
204 Church Road
Hove
East Sussex
BN3 2DJ
01273 735555

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 88% 93% £455 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 146 12 0 0 0 0 2 2
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“I rented a property through hove let’s for ju......”

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Oct 10,2022
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Amelia
By: 'Nicole'
Oct 10,2022
0 people found
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I rented a property through hove let’s for just under 2 years. During that time if I ever needed any help, had any questions or anything the lovely team in the office was always happy to help! Really efficient at getting out any contractors if ...
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“Amelia was really helpful and gave excellent ......”

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Aug 26,2021
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Amelia
By: 'Grace'
Aug 26,2021
0 people found
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Amelia was really helpful and gave excellent advice over the phone which turned out to be 100% the case. Would highly recommend anyone who is searching for a rental to work with amelia as you will get honest service...
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“Excellent service. Couldn't be happier. Frien......”

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Aug 26,2021
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Amelia
By: 'Harry Banks'
Aug 26,2021
0 people found
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Excellent service. Couldn't be happier. Friendly and proactive. I would be happy to use this service and Amelia again !...
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“Amazing service throughout tenancy......”

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Aug 25,2021
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Amelia
By: 'jpdowner'
Aug 25,2021
0 people found
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Amazing service throughout tenancy. Shout out to my landlady too for the box of chocolates every christmas... a very nice touch. Thanks...
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“Excellent Service!...”

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Aug 20,2021
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Ella
By: 'Ben'
Aug 20,2021
0 people found
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Having experienced multiple letting agencies in Hove, I couldn’t recommend Hove Let’s enough, superb customer service and always at the end of the phone when I needed them!...
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“Fantastic agent. Made our letting experience ......”

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Aug 19,2021
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Amelia
By: 'Isobel'
Aug 19,2021
1 people found
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Fantastic agent. Made our letting experience very easy. I would definitely recommend this company based on our experience with Amelia....
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“She was really helpful during this process an......”

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Aug 19,2021
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Amelia
By: 'zulf'
Aug 19,2021
0 people found
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She was really helpful during this process and was really flexible around my schedule emailing us property's and arranging viewings. would use her again and I have suggested her to others....
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“Amazing Service, can't recommend enough...”

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Aug 19,2021
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Amelia
By: 'Dave'
Aug 19,2021
0 people found
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Amazing Service, can't recommend hove let's enough. Amelia was especially helpful and we always felt they were in hand when we needed them....
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“Amazing...”

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Aug 19,2021
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Amelia
By: 'Gina'
Aug 19,2021
0 people found
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Amazing service from the team, they were always friendly and quick to respond to any of my queries or issues. I mostly dealt with Amelia and she was brilliant, always made time for me and any issues I had, and never made me feel rushed, ...
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“Top service...”

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Aug 19,2021
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Ella
By: 'Nick'
Aug 19,2021
1 people found
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Been using HoveLets for a couple years now and cant fault them. Couldn't recommend Ella and the team more. Any issues I've had have been dealt with professionally and within good time....
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“I have been using Hove Let’s for years...”

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Aug 13,2021
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Ella
By: 'Tanya'
Aug 13,2021
1 people found
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I have been using Hove Let’s for years, such great service and the girls in the office are wonderful, nothing is to much trouble, when you call they always, ring you back. They are a pleasure to deal with....
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“Hove Lets have been amazing - very responsive......”

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Aug 13,2021
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By: 'Jodie'
Aug 13,2021
2 people found
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Hove Lets have been amazing - very responsive to emails and concerns, kind and efficient customer service and they gave us all the information about the property with no prompting needed. Enjoying our new flat, thank you!...
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“Always so very helpful and great to deal with......”

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Aug 13,2021
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Amelia
By: 'Beth'
Aug 13,2021
1 people found
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Always so very helpful and great to deal with! I would Recommend very highly, there are never any issues. Thank you...
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“Having just moved from Ireland to the UK, I ......”

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May 29,2021
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Louise
By: 'Louise McGreevy'
May 29,2021
1 people found
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Having just moved from Ireland to the UK, I have been extremely impressed with the efficiency, professionalism and overall excellent service from Hove Let's. We have had 2 minor issues since we moved in which were due to no fault of the agents however they dealt ...
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“Forced to stick to contract even when inhabitable...”

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Mar 23,2021
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By: 'Chloe'
Mar 23,2021
2 people found
this helpful
If you sign a contract with them, you will be forced to commit even if the living conditions are unbearable and unhygienic. For the past 6 months I have been complaining about a terrible smell of urine in my flat (flat 3, 1 seafield rd). When I realised ...
read full review
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“Really helpful agency. Been renting from diff......”

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Nov 19,2020
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Sophia
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Amelia
By: 'Aidas'
Nov 19,2020
0 people found
this helpful
Really helpful agency. Been renting from different ones before and most of the times had some problems. With Hovelets no problems, really helpful agency. People who works there really nice and always ready to help....
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“I was a tenant for just over a year and they ......”

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Nov 17,2020
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Amelia
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Louise
By: 'Alex'
Nov 17,2020
0 people found
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I was a tenant for just over a year and they were very attentive & addressed any problems I had very quickly. Would happily rent through them again....
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“Very professional, efficient, helpful and fri......”

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Aug 24,2020
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Amelia
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Sophia
By: 'Bobby'
Aug 24,2020
0 people found
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Very professional, efficient, helpful and friendly, couldn't have asked for a better Letting agent. Mostly dealt with Sophia and Amelia, who were both great, always going over and above to help....
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“Great, very positive renting experience...”

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Jul 28,2020
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Amelia
By: 'David'
Jul 28,2020
0 people found
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Really helpful and friendly team - always got back to me and my housemates very quickly whenever we had any questions or issues, and always very happy to help. I would definitely recommend renting through this company. ?...
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“Very approachable and helpful when we moved a......”

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Mar 17,2020
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Amelia
By: 'Natasha'
Mar 17,2020
0 people found
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Very approachable and helpful when we moved and very quick to get anything you may need sorted!! Rachel made the whole process completely smooth and stress free, I would recommend them to anyone!...
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“Rachel Dallibar was excellent, I was arriving......”

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Feb 20,2020
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Amelia
By: 'Jiji'
Feb 20,2020
0 people found
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Rachel Dallibar was excellent, I was arriving in the UK after the office closed on a Saturday and she made every effort to organise someone to stay behind and meet me so I wouldn't have to wait till the following Monday to get into my ...
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“Wonderful Experience with Hove Lets....”

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Feb 19,2020
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Lora
By: 'Madeline'
Feb 19,2020
0 people found
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Wonderful Experience with Hove Lets. We were taken round by the lovely Lora Lewis who was so helpful and encouraging....
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“Living in Brighton for the past 6 years, I ha......”

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Feb 06,2020
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Amelia
By: 'Josh'
Feb 06,2020
0 people found
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Living in Brighton for the past 6 years, I have let properties from various different letting agents and Hove Lets are by far the best from my experience. No issues or complaints in the slightest. Swift and easy process moving in and collecting keys, rapid replies ...
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“Absolutely brilliant!!! Everyone I’ve spoke......”

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Jan 14,2020
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Sophia
By: 'Atan'
Jan 14,2020
0 people found
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Absolutely brilliant!!! Everyone I’ve spoken with at Hovelets has been professional, friendly and efficient from day one. Rachel was helpful beyond words and helped so much due to some personal challenges and it’s because of her that I have such a lovely property ...
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“Good Property managers...”

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Jan 07,2020
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Sophia
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Amelia
By: 'Peter'
Jan 07,2020
0 people found
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Hove lets have managed a property for us for 5+ years and always provided us a great service with reasonable fees...
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“Renting through Hove Lets has been perfectly ......”

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Jan 03,2020
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Amelia
By: 'Paul'
Jan 03,2020
0 people found
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Renting through Hove Lets has been perfectly fine, I have always been able to get in touch with them quickly (and especially my agent Rachel), my unit's rent is fair and the flat is in very good shape. Nothing to complain about, don't hesitate to ...
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“Hove Lets is an agency that I 100% recommend ......”

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Dec 12,2019
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Amelia
By: 'Maria'
Dec 12,2019
0 people found
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Hove Lets is an agency that I 100% recommend to anyone looking for a place to live. It is an agency with a team of excellence since they aim not only to help us find the best place to live but also to give us all ...
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“I rented a property for a year through Hove L......”

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Nov 18,2019
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Amelia
By: 'Amy'
Nov 18,2019
0 people found
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I rented a property for a year through Hove Let’s. I can honestly say they have been brilliant throughout the whole year. If there was a problem they would get it fixed immediately or at least within a few days. There communication is great, ...
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“Very happy with my agent. I love my flat and ......”

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Oct 31,2019
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Amelia
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Jessica
By: 'Ani'
Oct 31,2019
0 people found
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Very happy with my agent. I love my flat and hope to live here very long time. Thankyou from Ani Chi >..< xx...
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“Really friendly agency, always quick to help ......”

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Oct 25,2019
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Sophia
By: 'Daniel'
Oct 25,2019
0 people found
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Really friendly agency, always quick to help with any issues or questions we may have had! Would recommend to others....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:21 PM 31/10/2017 by allAgents

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