0% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
Mar 21,2021
Mar 21,2021
0
people found
this helpful
this helpful
Belvoir Stratford are the WORST letting agency I have ever dealt with! Appalling customer service and generally unpleasant.
We had an attempted break-in at our flat, 2 months of asking Belvoir to organise the required repairs and they did nothing. We then had a burglary through the same entrance! Belvoir refused to take our calls or answer our emails and never even acknowledged that we had been burgled. The one time we did manage to get through to them on the phone they refused to give us the landlord's contact details and hung up!
Eventually we managed to contact the landlord (a neighbour had his number) and finished our contract.
3 months after the burglary, Belvoir haven't responded to my formal complaint, nor once shown any effort to apologise or mitigate the harm done.
Stay clear!
We had an attempted break-in at our flat, 2 months of asking Belvoir to organise the required repairs and they did nothing. We then had a burglary through the same entrance! Belvoir refused to take our calls or answer our emails and never even acknowledged that we had been burgled. The one time we did manage to get through to them on the phone they refused to give us the landlord's contact details and hung up!
Eventually we managed to contact the landlord (a neighbour had his number) and finished our contract.
3 months after the burglary, Belvoir haven't responded to my formal complaint, nor once shown any effort to apologise or mitigate the harm done.
Stay clear!
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Latest Reviews
21st Mar 2021
reviewed by 'Simohn'
11th Feb 2019
reviewed by 'Scammed'
15th Oct 2018
reviewed by 'Tenant'
Opening Hours
Address
Belvoir
12a Leytonstone Road
Stratford,London
Greater London
E15 1SE
020 8534 1534
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £0 | £0 |
| Lettings | 0% | 33% | £1,900 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
Mar 21,2021
Mar 21,2021
0
people found
this helpful
this helpful
Belvoir Stratford are the WORST letting agency I have ever dealt with! Appalling customer service and generally unpleasant.
We had an attempted break-in at our flat, 2 months of asking Belvoir to organise the required repairs and they did nothing. We then had a burglary through ...
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Feb 11,2019
Feb 11,2019
1
people found
this helpful
this helpful
I wasn't pleased with their service as well,they made false promises and were extremely unprofessional.
They wasted 2months from my time,then cancelled everything and charged me 550£.
Im trying to book appointment with them to receive explanation ,but they are not responding.
Definitely their ...
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Comment on agent fees
Bad
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Oct 15,2018
Oct 15,2018
1
people found
this helpful
this helpful
I wasn't pleased with dealing with this agency and there is a great lack of adequate information supply. I reckon that the administration fees that I have paid are very high and more than any other agency. Also I wasn't pleased with the deductions that ...
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Comment on agent fees
I wasn't convinced nor pleased with the fees that I have paid
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
