100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction
Mar 21,2021
Mar 21,2021
0
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Worst letting agents I've ever dealt with. Letting agent Ginny is not only unpleasant to tenants, but actually downright rude and offensive. From not dealing with issues raised in a timely manner, right through to letting themselves in to show future tenants around and leaving muddy footprints on carpets right through the house we we still living in. I could go on and on, but one word is enough... AVOID!!
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Latest Reviews
14th Sep 2023
reviewed by 'Gosia'
23rd Jun 2023
reviewed by 'Julie Hebblewhite'
15th Dec 2022
reviewed by 'John'
21st Mar 2021
reviewed by 'Unhappy'
19th Sep 2015
reviewed by 'Commonwood'
17th Mar 2015
reviewed by 'Furrycoat'
Opening Hours
Address
Michael Brooker Estate Agents
1 London Road
Crowborough
East Sussex
TN6 2TR
01892 663377
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 67% | £900 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 3 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 1 |
Areas covered
- TN6
- TN22
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 14,2023
Sep 14,2023
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If I could give zero star I would. Stay away from this estate agency. The worst experience I’ve ever had to go through. Wish I could turn the time back and never choose them for selling my house. Waste of time. Be also aware ...
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Jun 23,2023
Jun 23,2023
0
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Michael Booker have found us all three properties that we have lived in over the past ten years. The staff are all extremely helpful and professional and a new addition to the lettings department is Clare,who is extremely efficient and gets quick results.
I ...
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Dec 15,2022
Dec 15,2022
1
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Over a year after sacking this letting agent we are still clearing up the mess they left behind by recommending tenants without properly researching their suitability and financial standing. It appears their main priority is to install whoever first applies in order to minimise their ...
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Comment on agent fees
waste of money
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Mar 21,2021
Mar 21,2021
0
people found
this helpful
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Worst letting agents I've ever dealt with. Letting agent Ginny is not only unpleasant to tenants, but actually downright rude and offensive. From not dealing with issues raised in a timely manner, right through to letting themselves in to show future tenants around and leaving ...
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Sep 19,2015
Sep 19,2015
1
people found
this helpful
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Nothing but good to say about renting from Michael Brooker. Both members of staff were responsive and helpful, especially dealing with a difficult landlord - who didn't seem to realise that as tenants we had the right to a peaceful existence and this wasn't a ...
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Comment on agent fees
Didn't charge excess fees as some agents do (e.g. admin, cleaning, contract preparation and renewal). So overall pretty good
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Mar 17,2015
Mar 17,2015
2
people found
this helpful
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Trying to buy a property with this Estate Agency who are a local firm to Crowborough, I'm afraid to say that calls are not returned, when visiting for a second viewing the agent didn't know it was a second viewing and overall they are just ...
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What agent could do to change your mind?
Return calls and act as though they actually care about selling a property.Attached Filesnbsp;
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Apr 12,2013
Apr 12,2013
4
people found
this helpful
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As per last review, everything requested from the agent was deemed unreasonable (leases, rights of way- all standard things) We were guaranteed things which were subsequently denied- more than once I had to forward emails to prove I wasn't imagining things!
They are the estate ...
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Sep 18,2012
Sep 18,2012
2
people found
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Have now discovered that the 10% we have paid this agency has been for nothing, the tenant has left the property with garden looking like its not been touched in the year she has been there, a dirty greasy oven, dirty windows , and cracked paintwork.
We ...
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What agent could do to change your mind?
Been willing to help us a bit more, if they had checked property properly when tenant moved out and had problems put right instead of trying to save tenant money and protecting our rights.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
The Property Ombudsman
Last updated at 10:08 AM 01/08/2018 by MICHAEL BROOKER
