1 Star Review
Feb 03,2022
By:
'Nicki'
Feb 03,2022
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W5
Lettings (as a Tenant)
Postcode: W5
1
people found
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Dendrow is the most unprofessional real estate agency I've ever experienced in over 20 years of renting. I was renting a room at one of their properties for three years in London. During this period, they caused the occupants in the house so much stress and ...
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“Estate agent from HELL. It was nightmare to t......”
1 Star Review
Aug 11,2020
By:
'Mathew'
Aug 11,2020
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: No
Postcode: NW2
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: NW2
4
people found
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Estate agent from HELL. It was nightmare to try and leave as they kept using the covid situation as an excuse. They basically didn't want us to vacate thenpremise obviously to protect their own interests even when we told them we were moving into our ...
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4
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“Really Helped me during COVID...”
5 Star Review
Jun 11,2020
By:
'James'
Jun 11,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W9
Lettings (as a Tenant)
Postcode: W9
0
people found
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Really Helped me during COVID
Dendrow really helped me during the nightmare that is COVID. I would say that they went above and beyond with my landlord.
Even with all the difficulties, they were amazing at helping me.
I'd go into more detail, but really, ...
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5 Star Review
Jul 08,2019
By:
'Cray'
Jul 08,2019
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: W3
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: W3
0
people found
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Simon and the team at the Ealing branch where helpful, professional and made it easy in finding a place to let. I would definitely recommend them to anybody that are considering in renting within West London....
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“I found This Estate Agents to be head and sho......”
5 Star Review
Jul 03,2019
By:
'Kat'
Jul 03,2019
Services: Sales (as a Vendor)
Sold price: £310000
Would you recommend?: Yes
Postcode: W5
Sales (as a Vendor)
Sold price: £310000
Postcode: W5
0
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I found This Estate Agents to be head and shoulders above it's competitors. One of the other Estate agents in the local area had really let me down in terms of service provided and I was getting quite down about the prospect of letting or ...
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“Great experience as a landlord. found multipl......”
5 Star Review
Jun 22,2019
By:
'Rishi'
Jun 22,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W3
Lettings (as a Landlord)
Postcode: W3
0
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Great experience as a landlord. found multiple tenants for me over many years around ealing and acton.
Simon and the Ealing team are Great to work with and highly professional.
Rishi - Landlord (Acton, W3)...
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“Efficient letting service...”
5 Star Review
May 22,2019
By:
'Chris'
May 22,2019
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: W4
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: W4
0
people found
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Dendrow just let my flat again, last tenant moved out during the term and Simon proposed finding new tenants on pro-rata fee basis, which I thought was very fair. Very efficiently done, lease drawn up quickly, tenant checks done with credit agency, really happy to ...
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Comment on agent fees
Good
0
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“Please note that Dendrow has also sent us legal threats ......”
1 Star Review
Dec 12,2018
By:
'Katfish77'
Dec 12,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W51
Lettings (as a Tenant)
Postcode: W51
1
people found
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Please note that Dendrow has also sent us legal threats due to the review that has been posted as they are not happy with negative reviews published, which shows their aggressive nature.
Absolutely shocking service. We were promised a move in date of 14th December ...
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Comment on agent fees
Fair
1
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“Good value for faster rental...”
5 Star Review
Dec 10,2018
By:
'Chris'
Dec 10,2018
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: W4
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: W4
0
people found
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I am a landlord always rented my flat privately this time hadn't managed to get suitable tenants with Gumtree which seems clogged up with ads nowadays. Dendrow offered one of the lowest commissions and I have been impressed with how quickly they got it marketed. ...
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Comment on agent fees
Good
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5 Star Review
Nov 07,2018
By:
'J'
Nov 07,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW8
Lettings (as a Tenant)
Postcode: NW8
0
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I have rented twice in central London, 2nd time was with Dendrow. Found them to be far better than the first agent i used, the agent was able to answer all my questions, was very open about what i Had to pay, I can say ...
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Comment on agent fees
fair
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“Horrible letting agents...”
1 Star Review
Jun 20,2018
By:
'David'
Jun 20,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W91H
Lettings (as a Tenant)
Postcode: W91H
0
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During my years here in London I have never been treated this poorly by a letting agent. In the beginning they are friendly and charming, but as soon as you exercise your rights as tenants you will see their true colors. They try to bully ...
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Comment on agent fees
BAD
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“Slippery; cowboy operation...”
1 Star Review
May 05,2018
By:
'Ben'
May 05,2018
Services: Lettings (as a Tenant)
Rent PCM: £560
Would you recommend?: No
Postcode: W92
Lettings (as a Tenant)
Rent PCM: £560
Postcode: W92
3
people found
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From start to finish it was a cowboy job. I spoke to the flatmates to organise viewings and only after I'd given my word to move in did I even know a letting agency was involved. Then after sending my security deposit they failed to ...
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Comment on agent fees
Not justified. They make you do all the legwork, including finding replacement tenants when you move out, and they'll squeeze every penny they can get out of you.
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5 Star Review
Mar 17,2018
By:
'Deepy'
Mar 17,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W25
Lettings (as a Landlord)
Postcode: W25
1
people found
this helpful
We really appreciate Dendrow's efforts in helping to secure us a tenant. We alone would not have found tenant's at a good/fair rate for the flat. I don't normally like dealing with estate agents but in this case Amar, Zead and Tiana at Dendrow ...
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Comment on agent fees
Very flexible and go the extra mile to make it work for them and us. A win, win approach which we appreciated.
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“Really poor estate agency, treats their customers with contempt and ......”
1 Star Review
Mar 09,2018
By:
'gp1v07'
Mar 09,2018
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: W53R
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: W53R
2
people found
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Really poor estate agency, treats their customers with contempt and is disingenuous in their dealings with tenants.It's all smiles and niceties until you sign that contract.
They carried out building work on our flat without previously informing us when we signed the contract. They ...
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Comment on agent fees
Pretty high
2
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“AVOID AT ALL COSTSThis agency treats your SECURITY DEPOSIT as ......”
1 Star Review
Jan 04,2017
By:
'Tom'
Jan 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W92
Lettings (as a Tenant)
Postcode: W92
4
people found
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AVOID AT ALL COSTS
This agency treats your SECURITY DEPOSIT as if its their own money. They are not a member of the property Ombudsman (which means they're not regulated to an adequate level), and they know their letting contracts inside out that they'll squeeze ...
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Comment on agent fees
You should read the fine print of their letting.
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Thank you for your review. However, I am unable to find you on our system either by name of postcode.
Provided you were in a Dendrow Managed Property, then it would be likely that you wouldn't have had a break clause, and your contract would end on 31/08; Fortunately, Our clients are very accommodating and permit (subject to consent) assignment of the remaining term of your contract to a suitable replacement. did that happen?
I have to ask, did you raise this with the property manager? or log a complaint with us? i'm unable to find anything on file. so the assumption would be no. but please do contact us so I can look into this further.
Lastly, If we were holding your security deposit as stakeholder, and you disagreed with any deposit deductions that the landlord wished to make, why did you not dispute this with the Scheme? again I have no record of a dispute on my system at present.
Without more information, i'm afraid i can't verify that you were a tenant in a Dendrow Managed property. should you wish, please do contact me on the general email listed online.
And i can only presume to conclude that this review may be defamatory in its existence, in only seeking to harm the reputation of the firm.