iMove Property
Crystal Palace, London, SE19
4.5/5, 64 reviews
89% recommended
94% sales valuation accuracy
100% sales fee satisfaction

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“We had a terrible experience with this agency......”

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Jul 23,2020
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By: 'Erik'
Jul 23,2020
1 people found
this helpful
We had a terrible experience with this agency.
Be careful when you deal with Mr.M.

During our phone and email conversations with Mr.M have clearly stated that we do not have any income due to COVID-19.
Based on this information, Mr. M agent knew it will fail he should not let us continue with the application.

After been inform that we were fail with the reference check , Mr. M did not return back the holding deposit.

By law, every agency must write to the tenant within 7 days to explain why you are keeping the holding deposit. If you don't, you must return the holding deposit in full which was not happen.

Hope it wont happen to any other tenants.

Be careful .
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Latest Reviews

View all Reviews 64
12th Apr 2021
reviewed by 'Ursula'
“Those posting positive reviews presumably haven't had to deal with anything contentious with iMove. I've rented 8 properties in London over ......”
17th Mar 2021
reviewed by 'Celeste'
“I had an excellent experience with iMove Property. In fact I was a returning customer. I had used them in ......”
16th Dec 2020
reviewed by 'Katy'
“Raj is an absolutely vile person. He is condescending, rude and doesn't listen or take on board the needs of ......”
24th Aug 2020
reviewed by 'Kirsty'
“Awful agents. Dealt with Ricky and he did whatever he could to get money out of you. Not trustworthy or ......”
23rd Jul 2020
reviewed by 'Erik'
“We had a terrible experience with this agency.Be careful when you deal with Mr.M.During our phone and ......”
21st Apr 2020
reviewed by 'Alex'
“Excellent firm. George in particular was very helpful throughout. Bought of them in 2018. He was always available, prompt, pleasant and ......”
Opening Hours
  • Monday: 09:30 - 18:30
  • Tuesday: 09:30 - 18:30
  • Wednesday: 09:30 - 18:30
  • Thursday: 09:30 - 18:30
  • Friday: 09:30 - 18:30
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Address

iMove Property
13 Church Road
Crystal Palace,London
Greater London
SE19 2TF
0208 1665510

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 100% £250,000 £2,915,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 8 6 29 0 9 0 0 1
Areas covered
  • SE19
  • Crystal Palace
  • SE20
  • SE22
  • SE27
  • SE25
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Those posting positive reviews presumably haven't had to deal with ......”

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Apr 12,2021
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By: 'Ursula'
Apr 12,2021
2 people found
this helpful
Those posting positive reviews presumably haven't had to deal with anything contentious with iMove. I've rented 8 properties in London over the years, all very happily, and never imagined a professional agent could treat a good tenant this shamefully. If you don’t read further, just ...
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By: Marcus
Nov 17, 2020
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My friend had the misfortune of using these fly-by-night agents, should change their name from iMove to iScam. there are much better agents out there in the Traingle. ...

“Best Experience with iMove Property...”

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Mar 17,2021
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Ricky
By: 'Celeste'
Mar 17,2021
0 people found
this helpful
I had an excellent experience with iMove Property. In fact I was a returning customer. I had used them in the past and a number of years later I used them again and had my level of satisfaction confermed...
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“STAY AWAY!!...”

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Dec 16,2020
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By: 'Katy'
Dec 16,2020
0 people found
this helpful
Raj is an absolutely vile person. He is condescending, rude and doesn't listen or take on board the needs of his clients or the potential buyers. Stay away from these agents if you can...
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“Awful agents. Dealt with Ricky and he did wha......”

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Aug 24,2020
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By: 'Kirsty'
Aug 24,2020
0 people found
this helpful
Awful agents. Dealt with Ricky and he did whatever he could to get money out of you. Not trustworthy or honest and absolutely no customer service at all. Do not rent a property with these agents....
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“We had a terrible experience with this agency......”

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Jul 23,2020
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By: 'Erik'
Jul 23,2020
1 people found
this helpful
We had a terrible experience with this agency. Be careful when you deal with Mr.M. During our phone and email conversations with Mr.M have clearly stated that we do not have any income due to COVID-19. Based on this information, Mr. M agent ...
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“Excellent firm. George in particular was very......”

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Apr 21,2020
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George
By: 'Alex'
Apr 21,2020
0 people found
this helpful
Excellent firm. George in particular was very helpful throughout. Bought of them in 2018. He was always available, prompt, pleasant and easy to deal with....
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“Hard working and professional estate agents...”

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Mar 03,2020
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George
By: 'Kayleigh'
Mar 03,2020
0 people found
this helpful
Found a buyer for my property within the first day of advertisement! Excellent communication and proffesionlism not only by George and Ricky but by all the staff that assisted with the sell of the property. Very competitive rate for selling fees compared with other local ...
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“iMove is by far the most horrendous agency I ......”

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Jan 20,2020
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Ricky
By: 'Jason'
Jan 20,2020
1 people found
this helpful
iMove is by far the most horrendous agency I have ever dealt with. They are thoroughly incompetent. We have lived at current address for less than 2 years and every major appliance has had to be replaced. Most times this involved a tortuous and protracted back ...
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“Quite surprised to see so many nice comments ......”

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Sep 11,2019
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Estella
By: 'Estella'
Sep 11,2019
1 people found
this helpful
Quite surprised to see so many nice comments (maybe from friends, relatives, or naive blokes) on ImoveProperty. Thanks to the deposit agency we managed to do justice: the agency had unfairly charged us for things we shouldn't have paid for on our way out. Moreover, ...
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“Helpful and Dedicate...”

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May 01,2019
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Robert
By: 'Maria'
May 01,2019
0 people found
this helpful
I'm very happy that robert was the agent that we got. Throughout the process he made sure we got answers to every little and big questions and also that the Landlord and I could reach an agreement. Very thankful for his patience, commitment and dedication!...
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“Excellent from start to finish...”

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Feb 07,2019
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George
By: 'Will'
Feb 07,2019
0 people found
this helpful
George listed and sold my house on Southcote Rd, SE25 4RG. He was very thorough throughout the process, giving me advice when needed, and keeping me up to date consistently. He was very honest, taking into account the market at the time and it paid ...
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Comment on agent fees
Agents fee’s were very good, one of the cheapest that I was offered.
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“Thank you Robert Parsons top notch services u've got...”

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Jan 04,2019
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Robert
By: 'Laura'
Jan 04,2019
0 people found
this helpful
Robert Parsons has been extremely helpful through out my flat search to the end.He is hardworking and went the extra to see that the flat was ready and set for my move in.Robert has been very supportive and extremely professional and was always ...
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Comment on agent fees
Good
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“Excellent...”

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Oct 31,2018
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Ricky
By: 'RossH'
Oct 31,2018
0 people found
this helpful
Our experience purchasing our first home was extremely positive thanks to iMove in Crystal Palace. Ricky Barbara and his colleagues were responsive, obliging and helpful throughout the entire process. It all went smoothly and now we are delighted to have moved into our new home. ...
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Comment on agent fees
There are no agents fees for the buyer.
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“Superb Service!...”

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Sep 07,2018
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Ricky
By: 'SFos'
Sep 07,2018
0 people found
this helpful
I first had Ricky value our property a couple of years ago; and how I wish I had gone with iMove back then. He was professional and efficient, and above all honest and genuine, but I made the terrible decision to continue to rent my ...
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Comment on agent fees
Mid-range for the area and defintely great value for money.
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“I'm very happy that I had a Robert as my ......”

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Jan 22,2018
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By: 'Mazda'
Jan 22,2018
0 people found
this helpful
I'm very happy that I had a Robert as my agent. He never left any questions unanswered and always responded promptly. I would highly recommend him....
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“Very friendly, responsible and helpful really appreciate his help! Easy ......”

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Jan 19,2018
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Robert
By: 'Sungkyu'
Jan 19,2018
0 people found
this helpful
Very friendly, responsible and helpful really appreciate his help! Easy to arrange viewing, easy to get in touch, fast answers. Highly recommended agent....
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Comment on agent fees
Reasonable
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“Mr Robert Parsons, was very friendly and professional also very ......”

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Jan 14,2018
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Robert
By: 'Sara'
Jan 14,2018
0 people found
this helpful
Mr Robert Parsons, was very friendly and professional also very efficient - I was kept informed of everything that was going on which kept the stress levels to a bare minimum. He delivered perfect service from start to finish. He explained everything clearly. Highly recommended. ...
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Comment on agent fees
Good
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“Ricky and George have been absolutely superb over the last 5 ......”

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Jan 12,2018
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By: 'Dr'
Jan 12,2018
2 people found
this helpful
Ricky and George have been absolutely superb over the last 5 years I have known them. I am very particular with who I trust and work with. I have a busy life and they sort out of my property troubles from finding a tenant, selling and ...
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Comment on agent fees
Their fees are very fair given the excellent service they have given me over the years.
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“I am very satisfied with the services received. Sophie took ......”

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Jan 12,2018
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Sophie
By: 'Sophie'
Jan 12,2018
1 people found
this helpful
I am very satisfied with the services received. Sophie took into consideration that we had some good and bad credit review and help with the best possible option to secure the rented accommodation...
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Good
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“Rob has been really easy to get hold of, and ......”

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Jan 12,2018
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Robert
By: 'Gabby'
Jan 12,2018
2 people found
this helpful
Rob has been really easy to get hold of, and very useful during the house viewing! He explained everything clearly and made the moving process very simple....
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Comment on agent fees
I would say the fees of the company are expensive, at around £500
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“I have been using i Move for five years. I ......”

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Jan 11,2018
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By: 'Ann'
Jan 11,2018
1 people found
this helpful
I have been using i Move for five years. I discovered them by chance, just walking in off the street. They advised me on the type of rental properties to buy, masterminded the refurbishment of one property and helped with the Completion of the second ...
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Comment on agent fees
Very reasonable
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“George and the team has helped me on numerous occasions ......”

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Dec 13,2017
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George
By: 'Oliver'
Dec 13,2017
1 people found
this helpful
George and the team has helped me on numerous occasions on both the sales and lettings side! They are punctual, thorough with checks and always keeping me in the loop as to what is going on! Can't recommend highly enough!...
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Comment on agent fees
Agency fees are very fairly priced in this current market and also very well justified.
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“The second house I have sold through IMove. They managed ......”

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Dec 10,2017
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George
By: 'Matthew'
Dec 10,2017
1 people found
this helpful
The second house I have sold through IMove. They managed a very difficult sale well. Always good communication, honest and I felt they were working in the best interests of all parties involved. I would recommend them....
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Comment on agent fees
Really reasonable and competitive fees for the area.
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“IMOVE was Fantastic from my first enquiry to completion. Buying ......”

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Jun 17,2016
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Ricky
By: 'SE19'
Jun 17,2016
1 people found
this helpful
IMOVE was Fantastic from my first enquiry to completion. Buying and selling I found can be very stressful, Ricky and the IMOVE team are very professional, working with their recommended MW solicitors any questions or quires I had were quickly addressed. I visited all the ...
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Comment on agent fees
Happy with the agreed commission.
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“I am very happy with the way Ricky dealt with ......”

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Dec 14,2015
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Ricky
By: 'South'
Dec 14,2015
1 people found
this helpful
I am very happy with the way Ricky dealt with the sale of my property. I was also buying a property out of London, and on occasion things got a bit fraught due to our completion date being delayed because of solicitors not liaising with ...
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“I would highly recommend imove...I have recently let my ......”

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Dec 02,2015
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George
By: 'Lee'
Dec 02,2015
0 people found
this helpful
I would highly recommend imove...I have recently let my property through them. They were professional, knowledgeable and very helpful to me as a first time landlord ..I felt they offered a far more personal service than the corporate agents and secured a quality tenant ...
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Comment on agent fees
Good value for the service given
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“Really happy with the service we received from Imove. Ricky ......”

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Dec 01,2015
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Ricky
By: 'JoR'
Dec 01,2015
0 people found
this helpful
Really happy with the service we received from Imove. Ricky worked hard to find suitable buyers for my ex local authority property and helped maintain the chain despite various setbacks throughout the process which was long and convoluted! Would recommend imoves's personal service over more ...
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Comment on agent fees
Property was initially valued at ‚£370k by imove and 2 other estate agents. Initial agreed price of ‚£340k was subsequently reduced upon receipt of the mortgage lenders valuation.
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“I am really happy with my recent house sale, I ......”

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Jul 24,2015
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Ricky
By: 'Kim'
Jul 24,2015
0 people found
this helpful
I am really happy with my recent house sale, I accepted an offer within 2 weeks of going on the market! I explained to Ricky what timescales I was working to and he managed to complete the sale right on the mark so I could move ...
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Comment on agent fees
Ricky agreed that if he didn't get full asking price for my flat, he would reduce the fees a little.
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“Not only do imove have a fantastic knowledge of the ......”

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Jul 02,2015
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George
By: 'Ramos'
Jul 02,2015
0 people found
this helpful
Not only do imove have a fantastic knowledge of the local market, they are persistent and kept us updated throughout the entire process. Selling a home can be really stressful with two small children in tow, Imove understood this and welcomed the family. More importantly ...
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“IMove have provided an excellent service to me in the ......”

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Jun 30,2015
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Ricky
By: 'Liz'
Jun 30,2015
0 people found
this helpful
IMove have provided an excellent service to me in the sale of my property in the Crystal Palace area. The quality of service from IMove and Ricky in particular was apparent from my initial phone call to branch; the valuation provided was timely and accurate; ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:07 PM 23/12/2014 by Ricky Barbara

Awards won by iMove Property, London SE19 2TF



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