99home Ltd
Wembley, Wallington, SM6
4.2/5, 45 reviews
78% recommended
79% sales valuation accuracy
87% sales fee satisfaction
89% lettings valuation accuracy
92% lettings fee satisfaction

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“My worst experience with them. They’re having......”

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Mar 18,2021
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By: 'Wills David'
Mar 18,2021
3 people found
this helpful
My worst experience with them. They’re having poor customer services and experience about property dealing, even though bad customer support.
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Latest Reviews

View all Reviews 45
15th Dec 2024
reviewed by 'Daniella Anderson'
“A quick and easy solution to market your property. Fill out the form with all the property details, write a ......”
13th Dec 2024
reviewed by 'AS'
“Really appreciate the exceptional service provided by 99 homes, especially Puja Mehra throughout the letting process. The professionalism and promt responses ......”
10th Dec 2024
reviewed by 'Newton D'
“99Home is experienced, they gave me an excellent service from start to finish. A big thank you to Komal for ......”
4th Dec 2024
reviewed by 'Marketer Lee'
“Well I can’t fault,, 99homes are extremely helpful, they always attended to my needs for anything, nothing was to ......”
3rd Dec 2024
reviewed by 'David'
“99 home were extremely helpful throughout the selling of my property. Komal especially! Response times were super quick and they made ......”
15th Nov 2024
reviewed by 'Claire'
“Our contact Anil Sharma was really helpful. It was a struggle trying to help my 86 year old aunt complete the ......”
Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: Closed
Address

99home Ltd
Restmor Way
Wallington
Surrey
SM6 7AH
0203 5000 999

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 79% 87% £48,000 £860,800
Lettings 89% 92% £550 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 1 3 2 13 2 1 1 1 4
Areas covered
  • HA1
  • HA0
  • HA3
  • HA2
  • HA6
  • HA5
  • CR0
  • HA7
  • CR2
  • CR4
  • SM2
  • SM1
  • SM6
  • SM5
  • NW1
  • SW1
  • SE1
  • NW2
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Latest Properties

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“A quick and easy solution to market your prop......”

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Dec 15,2024
Minithumbup
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Komal
By: 'Daniella Anderson'
Dec 15,2024
0 people found
this helpful
A quick and easy solution to market your property. Fill out the form with all the property details, write a description, add your photos. Where else can you get that for the price, Komal has been excellent with her support and really made the process ...
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“Great letting experience...”

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Dec 13,2024
Minithumbup
By: 'AS'
Dec 13,2024
0 people found
this helpful
Really appreciate the exceptional service provided by 99 homes, especially Puja Mehra throughout the letting process. The professionalism and promt responses made every step smooth and satisfactory. I highly recommend 99 homes for their top notch service...
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“99Home is experienced, they gave me an excell......”

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Dec 10,2024
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Komal
By: 'Newton D'
Dec 10,2024
0 people found
this helpful
99Home is experienced, they gave me an excellent service from start to finish. A big thank you to Komal for her help, her kindness and her professionalism. Would not hesitate to use them again whenever I do their service....
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“Well I can’t fault,, 99homes are extremely he......”

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Dec 04,2024
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Komal
By: 'Marketer Lee'
Dec 04,2024
0 people found
this helpful
Well I can’t fault,, 99homes are extremely helpful, they always attended to my needs for anything, nothing was to much trouble. Komal my agent went over and beyond, always kept me updated with everything that was happening, we got to know each other very ...
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“99home were extremely helpful throughout the......”

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Dec 03,2024
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Komal
By: 'David'
Dec 03,2024
1 people found
this helpful
99 home were extremely helpful throughout the selling of my property. Komal especially! Response times were super quick and they made the process simple. Thanks very much!...
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“Great customer service when we got stuck...”

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Nov 15,2024
Minithumbup
By: 'Claire'
Nov 15,2024
1 people found
this helpful
Our contact Anil Sharma was really helpful. It was a struggle trying to help my 86 year old aunt complete the form but Anil led us through it and stayed on the phone to confirm that we'd done everything correctly. I rang the company several times ...
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“4th property sold in 2 years using 99Home as ......”

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Oct 24,2024
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Anil
By: 'Tony B'
Oct 24,2024
1 people found
this helpful
4th property sold in 2 years using 99Home as my e-estate agent, saving £1,000s and receiving a great service all-round. Anil Sharma has communicated diligently and with great professionalism as such I would happily recommend and use their facilities again....
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“HORRIBLE PEOPLE! STAY AWAY!...”

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Sep 16,2024
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Varun
By: 'Giulia Ilaria Piga'
Sep 16,2024
0 people found
this helpful
To shorten an absurdly almost 2-year-long story: the agents at the 99Home Sutton agency are some of the very worst I ever had the misfortune of dealing with! No one there cares at all about the tenants, they will delay urgent processes for no reason ...
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By: 99home Team
Sep 30, 2024
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Dear Giullia Thank you for sharing your feedback. We are sorry to hear that your experience with us was not up to your expectations. However, we feel it is important to clarify a few points regarding the situation. As you mentioned, the property in question was shared by yourself, your boyfriend, and a relative. Unfortunately, due to issues/disputes between you and your boyfriend, the other relative left the property, leaving you as the sole occupant. If this wasn't the case, you would not ...

“Excellent services from start and ongoing sup......”

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Apr 26,2023
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Komal
By: 'Mitul'
Apr 26,2023
0 people found
this helpful
Excellent services from start and ongoing support. Very hands on approach. Have been with 99Home for last 2 years for residential and rental transactions. Always there when you need them !...
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“Excellent team with very professionalism!...”

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Apr 24,2023
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Komal
By: 'Milind Keer'
Apr 24,2023
1 people found
this helpful
I have been using 99 home BTL full management service for the last 6+ years... Initially, I started with 1 property, and now they manage my 3 properties... I have been consistently impressed with the level of professionalism and attention to the details provided by the management team. From ...
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“Fantastic service...”

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Apr 21,2023
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Komal
By: 'Mahek'
Apr 21,2023
0 people found
this helpful
Fantastic service and easy process Using 99 homes was a great experience. All the way from signing up and advertising on the site right the way through to securing a tenant, Komal and vijay kept us updated at every stage. She was very responsive and knowledgeable ...
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“Excellent service...”

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Apr 21,2023
Minithumbup
By: 'Jayshree'
Apr 21,2023
0 people found
this helpful
Vijay and komal supported us professional, regarding a rental problem faced. She ensured that we had all the details and provided with the correct guidance on how to proceed and had the courtesy to ask and still asking how the process is going. Sincerely appreciate ...
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“Excellent customer service experience...”

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Apr 21,2023
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Komal
By: 'Harish'
Apr 21,2023
0 people found
this helpful
Excellent customer service experience I listed my property for sale with 99Home and can definitely recommend their services. I originally spoke with komal, and found her to be very helpful and friendly, so I signed up. She walked me through the process, and has been ...
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“Professional, Knowledgeable & Best Customer Service...”

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Apr 21,2023
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Puja
By: 'Vahin'
Apr 21,2023
0 people found
this helpful
We could not believe your home could be let with such a competitive price compared to all other agents. 99home team is knowledgeable about the local market, very professional, and available when you need them, whether it's in person, by phone, or email. Would highly ...
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“They helped me letting my property and i was ......”

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Aug 31,2022
Minithumbup
By: 'Joe'
Aug 31,2022
0 people found
this helpful
They helped me letting my property and i was able to secure a tenant with in 7 working days. Amazing service...
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“Very happy with 99home and komal and varun fo......”

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Aug 30,2022
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Komal
By: 'Ashok'
Aug 30,2022
0 people found
this helpful
Very happy with 99home and komal and varun for all your hard work, i will highly recommend their service. Thanks...
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“Really good service! Very efficient and quic......”

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Mar 18,2022
Minithumbup
By: 'Swadhy'
Mar 18,2022
0 people found
this helpful
Really good service! Very efficient and quick. I had no issues and was able to list my property quickly ....
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“I sold my property for just £199 and customer......”

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Feb 18,2022
Minithumbup
By: 'Elle Evans'
Feb 18,2022
0 people found
this helpful
I sold my property for just £199 and customer support was superb. Saved at least £3000. I think online agency is the way to go in the future....
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“I paid for a commercial ad to advertise my property....”

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Oct 13,2021
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By: 'Anon'
Oct 13,2021
4 people found
this helpful
Bunch of ****! I paid for a commercial ad to advertise my property. When I run a few tests, I found out they never notified me when there was a potential viewing request. Additionally, I realized that my property was not listed on Rightmove (despite having ...
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By: C
Mar 18, 2022
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Once ***** liars, always ***** liars! I never thought you could go any lower. But stating the false pretending I failed to provide ownership when you keep scamming sellers taking money for ads you don't provide, says everything there is to know about you. ...

“Don't use this company for commercial letting......”

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Mar 29,2021
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Anil
By: 'Cafe Landlord'
Mar 29,2021
1 people found
this helpful
Don't use this company for commercial letting listings. They give the impression its really simple, but they ask more and more and more information about you as a property owner, basically to avoid listing the property. They then refuse to refund the £99 paid, even though ...
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“My worst experience with them. They’re having......”

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Mar 18,2021
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By: 'Wills David'
Mar 18,2021
3 people found
this helpful
My worst experience with them. They’re having poor customer services and experience about property dealing, even though bad customer support....
read full review
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“I was a bit worried to use online estate agen......”

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Feb 20,2021
Minithumbup
By: 'SebJ'
Feb 20,2021
0 people found
this helpful
I was a bit worried to use online estate agent but 99home change my thoughts. Sold my property above asking price and it cost me only £499. 100% happy customer. :-)...
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“I was not 100% what respaced I will get but i......”

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Jan 25,2021
Minithumbup
By: 'Simom'
Jan 25,2021
0 people found
this helpful
I was not 100% what respaced I will get but it was worth. Swati was very helpful. Sold my property within 5 weeks. Highly recommended...
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“Rude and Arrogant! You should learn to listen......”

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Jan 15,2021
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By: 'ali'
Jan 15,2021
2 people found
this helpful
Rude and Arrogant! You should learn to listen to people and learn to handle situations. Very unprofessional. would never do business again! Keep away if you want a stress free life...
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“Best Online Agent...”

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Oct 10,2020
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Khush
By: 'Josh'
Oct 10,2020
0 people found
this helpful
I've never used this kind of estate agent before and I had my doubts of how good they were going to be but so far they've been great ! If you need to speak to somebody youre not on hold for ages, you get through straight ...
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“They advertised my property as a 3 bed house ......”

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Aug 10,2020
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By: 'G'
Aug 10,2020
0 people found
this helpful
They advertised my property as a 3 bed house instead of a room in shared accommodation and therefore I received just calls from people looking for an entire house. Description and floorplan were pretty clear but they selected the wrong listing type on the property portals. ...
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“Cheap...”

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Aug 03,2020
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By: 'William'
Aug 03,2020
0 people found
this helpful
This has got to be the cheapest way of getting your house on RightMove. 99 home are, i believe referenced in the Purplebricks advert ("I thought they were just online") - 99home really are just online. You do your own validation and write your own blurb ...
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“** BEWARE*** URGENT***PLEASE DO NOT ADVERTIS......”

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May 01,2020
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By: ''
May 01,2020
1 people found
this helpful
** BEWARE*** URGENT*** PLEASE DO NOT ADVERTISE WITH 99 HOME LTD. DAYLIGHT ROBBERY. TOOK MY MONEY, TAKEN ADVANTAGE OF COVID 19. RUDE AND UNPROFESSIONAL STAFF & REFUSING TO REFUND. STAY AWAY! YOU HAVE BEEN WARNED!...
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By: Vijay Vashistha
Jun 20, 2020
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Unfortunately, racism still exists. You hate Indian voice and want a refund because an Indian was assisting you. This is really very unfortunate. We are taking legal advice and will take this matter further. If you have any questions, please feel free to email us. Kind regards 99home team ...

“Patronizing agent requiring agreement in principle just for a viewing...”

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Jan 27,2020
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By: 'Helene'
Jan 27,2020
4 people found
this helpful
Very unhappy with the estate agent from 99 home. He was adamant that he wouldn't let us view a property without a mortgage agreement in principle. Once we secured it (we were very keen on seeing the house, despite not agreeing with the process) and finally ...
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By: Vijay Vashistha
Sep 13, 2020
View all comments (3)
Dear Helene Many thanks for your update. Yes, I can confirm we had received your request. We had 100+ viewing requests and accommodating everyone was not possible on an open day hance our local expert decided to filter the viewers. We had 8 offers on the same day inc a few cash buyers. Normally, most of the agents ask for funds proof or MIP documents in advance. Please let us know if you need any help with MIP documents? Many thanks 99home team ...

“Check out inventory...”

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Feb 07,2019
Minithumbup
By: 'Martin'
Feb 07,2019
0 people found
this helpful
A very professional job done on very short notice on a Sunday. Highly recommend it to anyone who is moving out....
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No image available Akash

Landlord Fees

Let only service
£99 (inc. VAT), Pay Upfront (Fees are not negotiable)

£99 includes property marketing, AST draft/sign, and 2 x referencing.

99home is the UK's leading online and hybrid agent, using online services to make renting your property cheaper and more convenient than ever before.

99home do not charge any administration or agency fees.

Under the Tenant Fee Act 2019, landlords may charge you a fee if you lose keys or damage the property or other security devices or pay your rent late etc.
You may also be asked for other permitted payments, such as a holding deposit when you begin your application.

There are no hidden fees or other charges when renting an 99home property.

99home is a proud member of the Property Ombudsman and holds comprehensive Client Money Protection via CMP (https://www.clientmoneyprotect.co.uk/), we do offer alternative deposit scheme such as Zero Deposit upon request.

99home is a registered agent in Scotland with registration number LARN1903040 and is a member of RentSmart Wales with license number LR-43086-90391

Last updated on 31/05/2019, 3:56 PM by Vijay Vashistha

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please email at [email protected]
Last updated at 8:48 AM 02/10/2024 by Vijay

Awards won by 99home Ltd, Wallington SM6 7AH



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