67% sales valuation accuracy
63% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 12,2013
Jan 12,2013
5
people found
this helpful
this helpful
Switched to another agency after 6+months of no movement.
No offers made due to a lack of sales tactics, and lack of market knowledge.
Opinions on Bairstow Great Barr seemed to be that houses don't sell unless prices dropped, not that effort needs to go into it. ie: knowing their customers demand and target market. Only 1 buy to let sent round when our house is ideal for this.
Was assigned 2 different associates in an unorganised fashion, which confused people viewing the house, times for viewing and ended up with a large amount of cancellations. Due to this also, time invested by us as householders wasted on babysitting, work juggling and saturday's wasted preparing for viewings that didn't materialise. It is understood that it is down to the viewers also, but a lot of evidence pointed the other way towards the agents themselves.
One associate showed prospective buyers around, themselves smelling of cigarettes.
At the end of the first month on the market with Bairstow Great Barr, they dropped our house price by £5000 WITHOUT INFORMING US AT ALL. They continued to pester us to drop even further after that which eventually they succeeded in convincing my wife while i was not in. What on earth can allow this kind of behaviour? This is more akin to the PPI and Libor incidents. This happens because it is an "enabling" atmosphere in the jungle of freelance amateurs being in positions where professionals should be.
Absolutely disappointed in this whole process. A true statement: IF YOU DONT PLAY THIER GAME BY DOING WHAT THEY WANT, THEY IGNORE YOU.
Thanks for this experience Great Barr, as hopefully this will warn others of the lack of customer relation investment.
No offers made due to a lack of sales tactics, and lack of market knowledge.
Opinions on Bairstow Great Barr seemed to be that houses don't sell unless prices dropped, not that effort needs to go into it. ie: knowing their customers demand and target market. Only 1 buy to let sent round when our house is ideal for this.
Was assigned 2 different associates in an unorganised fashion, which confused people viewing the house, times for viewing and ended up with a large amount of cancellations. Due to this also, time invested by us as householders wasted on babysitting, work juggling and saturday's wasted preparing for viewings that didn't materialise. It is understood that it is down to the viewers also, but a lot of evidence pointed the other way towards the agents themselves.
One associate showed prospective buyers around, themselves smelling of cigarettes.
At the end of the first month on the market with Bairstow Great Barr, they dropped our house price by £5000 WITHOUT INFORMING US AT ALL. They continued to pester us to drop even further after that which eventually they succeeded in convincing my wife while i was not in. What on earth can allow this kind of behaviour? This is more akin to the PPI and Libor incidents. This happens because it is an "enabling" atmosphere in the jungle of freelance amateurs being in positions where professionals should be.
Absolutely disappointed in this whole process. A true statement: IF YOU DONT PLAY THIER GAME BY DOING WHAT THEY WANT, THEY IGNORE YOU.
Thanks for this experience Great Barr, as hopefully this will warn others of the lack of customer relation investment.
What agent could do to change your mind?
The only good thing they did was put an enthusiastic individual onto us named Scarlett, yet by then the damage had been done. The administration was terrible.Attached Filesnbsp;
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Latest Reviews
3rd Jan 2019
reviewed by 'David'
18th Dec 2017
reviewed by 'Birmingham'
11th Apr 2017
reviewed by 'SM'
17th Nov 2016
reviewed by 'Onees'
Opening Hours
Address
Bairstow Eves
4 Cross Lane
Great Barr,Birmingham
West Midlands
B43 6LN
0121 371 9102
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 63% | £105,000 | £310,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 2 | 0 | 2 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 04,2019
Jun 04,2019
0
people found
this helpful
this helpful
I would like to thank the staff at Bairstow Eves, 4 Cross Lane,Great Barr, Birmingham-Andy, Lindsey and Jade for all their hard work, professionalism, time, determination and pleasant support in helping us sell and buy our new home. I would wholeheartedly recommend this team to ...
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Comment on agent fees
Good
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Yes
Jun 04,2019
Jun 04,2019
0
people found
this helpful
this helpful
I would like to thank the staff at Bairstow Eves, 4 Cross Lane,Great Barr, Birmingham-Andy, Lindsey and Jade for all their hard work, professionalism, time, determination and pleasant support in helping us sell and buy our new home. I would wholeheartedly recommend this team to ...
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Comment on agent fees
Good
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Yes
Dec 23, 2019
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(1)
What a friendly fantastic team at Bairstow Eve 's Great Barr branch. I was very impressed how they handled the sale of my house and fully recommend them. ...
Jan 03,2019
Jan 03,2019
0
people found
this helpful
this helpful
DO NOT USE, Unprofessional, Misleading and Liars.
Initially I thought they were doing a good Job as I sold my house on the first viewing. After Eight weeks of being Misled, my sale fell through due to the buyer messing about and the agency advising ...
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Comment on agent fees
BAD
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Dec 18,2017
Dec 18,2017
0
people found
this helpful
this helpful
Staff generally Ok but let down badly by woeful solicitors Countrywide. Avoid these at all costs and do NOT accept advice to use these as being beneficial. It is NOT. They are incompetent, expensive, rude, patronising and no communication available. Worst I have ever encountered ...
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Comment on agent fees
Too high in relation to service given.
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Apr 11,2017
Apr 11,2017
0
people found
this helpful
this helpful
I've been trying to view a property but they agent won't let me without having another decision in principle. I've told her I have a current one with my bank but she insists I have to go with theirs due to better rates. So due ...
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Nov 17,2016
Nov 17,2016
3
people found
this helpful
this helpful
I viewed a property and placed an offer I was told if I slightly increased my offer I would be successful in the purchase. When I asked if the property was in a chain she would jump around the answer.i increased my offer and ...
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Feb 18,2016
Feb 18,2016
3
people found
this helpful
this helpful
Bairstow Eves we dealt with them for nearly 6 months looking to buy our first house they thought they could mug us trying to get best money for the vendors....avoid them at all cost....
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What agent could do to change your mind?
Probably the rip off the seller's avoid them...Attached Filesnbsp;
Comment on agent fees
Probably the rip off the seller's avoid them...
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Sep 18,2014
Sep 18,2014
3
people found
this helpful
this helpful
Our property had been up for sale for over six months and the price was dropped a couple of times through our estate agent in attempt to renew interest. Out of nowhere my wife receives a call from Bairstow Eves great Barr branch who claim ...
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Jan 12,2013
Jan 12,2013
5
people found
this helpful
this helpful
Switched to another agency after 6+months of no movement.
No offers made due to a lack of sales tactics, and lack of market knowledge.
Opinions on Bairstow Great Barr seemed to be that houses don't sell unless prices dropped, not that effort needs to go ...
read full review
read full review
What agent could do to change your mind?
The only good thing they did was put an enthusiastic individual onto us named Scarlett, yet by then the damage had been done. The administration was terrible.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
