100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
90% lettings fee satisfaction
Mar 12,2021
Mar 12,2021
1
people found
this helpful
this helpful
referring to the Colchester branch
My experience with martin and co was good up to a point, but the realization of there predatory business tactics highlights it as a company to avoid.
when my contract with them ended they tried to bully me into a 12 month upfront contract, saying i was legally tied to this contract, sadly for them i know contract law and explained how they didn't know what they was talking about.
That then moved on to them being petty for the rest of the time ive had to deal with them, they tried to charge me for the following:
a used toilet brush that was there when i moved in??
a broken bath panel that was broken already when i moved in. (it was advertised with pictures of the bath panel broken at this point and they hadn't been to take pictures of my property due to covid)
a lose toilet seat that was described as having a lose screw + £20 pound charge to them.
ohh and the 120 cleaning fee, even though i had the carpets professionally cleaned and they had a painter in as i was moving out???
ohh and to top it of they sent my deposit as cheque.
real shame as I'm planing to invest in a large sum of buy to lets in the future and was looking forward with working with them, but i do not want my finances and business to be connected to theses predatory business tactics.
My experience with martin and co was good up to a point, but the realization of there predatory business tactics highlights it as a company to avoid.
when my contract with them ended they tried to bully me into a 12 month upfront contract, saying i was legally tied to this contract, sadly for them i know contract law and explained how they didn't know what they was talking about.
That then moved on to them being petty for the rest of the time ive had to deal with them, they tried to charge me for the following:
a used toilet brush that was there when i moved in??
a broken bath panel that was broken already when i moved in. (it was advertised with pictures of the bath panel broken at this point and they hadn't been to take pictures of my property due to covid)
a lose toilet seat that was described as having a lose screw + £20 pound charge to them.
ohh and the 120 cleaning fee, even though i had the carpets professionally cleaned and they had a painter in as i was moving out???
ohh and to top it of they sent my deposit as cheque.
real shame as I'm planing to invest in a large sum of buy to lets in the future and was looking forward with working with them, but i do not want my finances and business to be connected to theses predatory business tactics.
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Latest Reviews
28th Nov 2023
reviewed by 'Roy'
4th Aug 2023
reviewed by 'Ndavona'
22nd Dec 2022
reviewed by 'Sunil Baid'
9th May 2022
reviewed by 'Matthew'
13th Apr 2022
reviewed by 'Stephen Shoosmith'
23rd Dec 2021
reviewed by 'Hollie'
Opening Hours
Address
Martin & Co
11 North Hill
Colchester
Essex
CO1 1DZ
01206 760950
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £123,000 | £272,000 |
| Lettings | 91% | 90% | £610 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 0 | 17 | 5 | 5 | 0 | 2 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 28,2023
Nov 28,2023
0
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Thanks for a friendly visit to value my property although I have no intention to sell at the moment I was given advice as what would enhance the value by upgrading the bathroom there was no pressure put on me to sell. The back ground ...
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Aug 04,2023
Aug 04,2023
0
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Excellent service. Special Thanks to Martin &Co Colchester staff .Good work...
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Dec 22,2022
Dec 22,2022
0
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Excellent support from the Colchester team for timely check-in and check-out, arrange rapid new tenancy and credit checks. Special thanks to Alex for advice and support with property keys.
Kind Regards
Mr S Baid...
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May 09,2022
May 09,2022
1
people found
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this helpful
We come from HK and just recently arrive UK at the end of April.
We are lucky that we can met Colchester Martin & Co. , they help us to rent the house rapidly.
They give us the details about the property and let us understand the ...
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Apr 13,2022
Apr 13,2022
0
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Sold our property in under 2 months from start to finish. Good communication and professional service. Thanks to Alex and Kelsey....
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Dec 23,2021
Dec 23,2021
0
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I recently rented a property through Martin&co. The process was very easy and straight forward. Everything went through within two weeks from viewing. I dealt with Kelsey throughout and she was more than helpful and informative with any questions or queries I had.
Would ...
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Dec 23,2021
Dec 23,2021
0
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I recently rented a property through Martin&co. The process was very easy and straight forward. Everything went through within two weeks from viewing. I dealt with Kelsey throughout and she was more than helpful and informative with any questions or queries I had.
Would ...
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Aug 06,2021
Aug 06,2021
0
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Before dealing with Martin&Co Colchester, I had a pretty poor view of rental agents. However, Kelsy has managed to change my view. Her kindness and support through what could have been a nightmare situation, will never be forgotten by me or the family she ...
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May 29,2021
May 29,2021
0
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Alex was great from beginning to end - was always available when I needed to either speak to him directly or by email.
We had regular updates & feedback from all who viewed the property....
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May 18,2021
May 18,2021
0
people found
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I have just ended over ten years of a very successful working relationship with Martin and CO.
They have managed my two bedroom flat very effectively over the years , and just recently they sold it for me .
They found me a buyer quickly , and handled ...
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Apr 06,2021
Apr 06,2021
0
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I've had great service letting my house through Martin & Co. When it was re-let this year they found a great tenant within 2 days. Any issues are resolved quickly and communication with the staff has been good. During Covid19 they have been helpful and reply to ...
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Mar 12,2021
Mar 12,2021
1
people found
this helpful
this helpful
referring to the Colchester branch
My experience with martin and co was good up to a point, but the realization of there predatory business tactics highlights it as a company to avoid.
when my contract with them ended they tried to bully me into a 12 ...
read full review
read full review
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Mar 31,2020
Mar 31,2020
0
people found
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Given the restrictions to working practices caused by the Corona Virus Kelsy and Alex showed professionalism and resilience to ensure our property was successfully let. It's this commitment that has meant we have continually used Martin & Co when sourcing tenants....
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Apr 01, 2020
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(1)
Thank you for your kind words Christian, we are glad we were able to help source a tenant for your property, especially in the current climate. We wish you all the best going forward with the tenancy. Take care and stay safe! ...
Dec 06,2019
Dec 06,2019
0
people found
this helpful
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I had a pleasant experience with Martin & Co. They were attentive and always willing to reach an agreement. Although finding a home is not a simple process they made it easier....
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Nov 24,2019
Nov 24,2019
0
people found
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Martin & Co have managed two properties for me for over 10 years. So far their letting and property maintenance has been excellent. I have experienced a negligible period when the properties weren't let and prospective tenants are always well vetted and I feel protected by their ...
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Nov 21,2019
Nov 21,2019
0
people found
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I have recently rented a property through Martin & Co and am very pleased to receive all support even when I was abroad. All the staff I had contact with (Kelsy, Alex, Judith) were very helpful and friendly....
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May 22,2019
May 22,2019
4
people found
this helpful
this helpful
Martin & Co are a good group of people to work with until you come across something which is their responsibility or the landlords to fix. In our building the buzzer system broke so rather than have it fixed the landlord had the lock taken out ...
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Comment on agent fees
Average
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Nov 14, 2020
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Having the same issues. Not pleasant people to deal with. Every member of staff are always rude and abrupt, you feel like you’re interrupting their day when you call them. ...
Feb 25,2019
Feb 25,2019
0
people found
this helpful
this helpful
I have recently changed agents to use Martin and Co. Jarrod has been brilliant in letting my flat. He had a list of potential tenants set up to contact and succeeded in letting the flat quickly and efficiently. He is also quick to respond to ...
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Jan 21,2019
Jan 21,2019
0
people found
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Thank you Martin and Co for all of your help selling our property. We would definitely use you again.
Thanks....
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Dec 11,2018
Dec 11,2018
0
people found
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this helpful
Great team very professional pleasure to do business with. Ball park pricing for purchase and lettings
Would recommend if asked
Regards simon...
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Comment on agent fees
Good
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Dec 05,2018
Dec 05,2018
0
people found
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I would recommend Martins & Co to everyone, Jarrod and the staff at the Colchester branch are very helpful, polite and efficient. Which made for a very speedy and painless move....
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Comment on agent fees
Good
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Nov 13,2018
Nov 13,2018
0
people found
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Great estate agents. Transparent, helpful and most of all will find exactly what you're looking for! Pleased with my new flat!...
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Comment on agent fees
Fees are definitely better than any other agent I've come in contact with in Colchester.
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Nov 10,2018
Nov 10,2018
0
people found
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As a first time tennant I found Martin&Co - but especially Jarrod - extremely helpful in ensuring that the viewing, contracting and moving processes were easy and well-managed. Jarrod went the extra mile when helping me sort out subsequent teething problems with the flat ...
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Comment on agent fees
Average but good value for money.
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Nov 08,2018
Nov 08,2018
0
people found
this helpful
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Myself and my partner would highly recommend Martin and Co to anyone looking to move! The whole process was easy and we were guided through it well by Jarrod. Thank you again!...
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Oct 01,2018
Oct 01,2018
0
people found
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Kelsy dealt with the purchase very professionally and kept me updated throughout. I completed just over month and therefore I'm very satisfied with the service at martin & co....
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Sep 30,2018
Sep 30,2018
0
people found
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this helpful
Having been our letting agent for several years, Martin and Co were the obvious choice to sell our property.
Extremely efficient, always willing to go the extra mile and having kept us well informed throughout the process we were not disappointed.
We would highly recommend ...
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Comment on agent fees
On par with industry norms which in my opinion are pretty steep but...The staff at Martin and Co didn't sit back and Alex in particular earned every penny of it.
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Sep 23,2018
Sep 23,2018
1
people found
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this helpful
As landlords, past experiences with other estate/letting agents have always left me frustrated at lack of communication ......especially by not returning calls or responding to emails. But this is not the case with Martin & Co. They always follow-up a query and always respond quickly.
...
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Comment on agent fees
Letting fees always seem a bit steep but they are the same as other agents. (The dreaded V.A.T. certainly doesn’t help!!)
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Sep 23,2018
Sep 23,2018
0
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We have been extremely pleased with the service provided by Martin & Co, all the staff have been exceptionally helpful in particular, and Kelsey, Dani & Alex. They kept us updated on all aspects of the process, and we had tenants from the very first viewing. Couldn't ...
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Comment on agent fees
Good
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Sep 13,2018
Sep 13,2018
0
people found
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We used Martin & Co recently and really wanted to say thank you to them. Without Kelsy, I doubt we would have settled so easily in Colchester. You are the best!...
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Comment on agent fees
reasonable fees
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Aug 30,2018
Aug 30,2018
0
people found
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I have recently sold a property through Martin & Co and have had enjoyed a stress free experience. I have received prompt replies most of the time and have been kept in the loop throughout the process. I have had limited experience with estate agents but ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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