London, E11
4.4/5, 19 reviews
84% recommended
67% sales valuation accuracy
67% sales fee satisfaction

Contact Us

“Excellent service...”

Share on :
Mar 11,2021
Minithumbup
claim your profile
Ray
By: 'Melanie'
Mar 11,2021
0 people found
this helpful
Our initial visit from Ray for our valuation was very straightforward & Ray went through all the procedures with us. Ray arranged for pre-viewings followed by an open house. We had 22 viewings in a week !
Good communication from the very start of our sale. Calls and emails always dealt with promptly. Ray even showed a client our house on his day off & was always on hand on his mobile outside of hours & weekends - great service ?
Ray''s valuation was on par with what we had hoped for.
Viewings were a tad stressful as there was nowhere for us to go but this was due to being in lockdown so out of everyone's control
After only 10 days on the market, we received a handful of offers. We did find choosing a buyer after best and final offers quite stressful but Douglas Allen supplied us with very good information on each buyer and we are happy with our choice.
Found everyone at the Wanstead Branch, Ray, Luke & Carly to be professional, always happy to help and friendly.
Luke very kindly put us in touch with the prime agent in our search area and was very helpful in advising us on the surrounding areas outside of our preferred area.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 19
1st Jul 2023
reviewed by 'Robert Caulfield'
“Excellent experience throughout the process of selling my property.Great communications, friendly and supportive service.Big thanks to Ella, Ray, & ......”
6th Jun 2022
reviewed by 'trevor'
“Sorry ,but I have to report a very disappointing experience in selling with the Wanstead branch and with the negotiator ......”
11th Mar 2021
reviewed by 'Melanie'
“Our initial visit from Ray for our valuation was very straightforward & Ray went through all the procedures with us. Ray ......”
7th Apr 2014
reviewed by 'Sandra'
“My initial visit from Ray was very informative, he managed to get a large number of viewings arranged within just 12 ......”
4th Mar 2014
reviewed by 'Sarah'
“Nathan and his staff we're excellent. Nathan did the initial visit and was very professional and friendly. I felt he ......”
3rd Mar 2014
reviewed by 'Steven'
“We bought a house in Wanstead though Douglas Allen and, I would readily use and recommend Nathan as an excellent ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Douglas Allen
52 High Street
Wanstead,London
Greater London
E11 2RJ
0208 530 3741

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £425,000 £425,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 11 1 5 0 0 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Barkingside, IG6
Basildon, SS14
Billericay, CM12
Brentwood, CM14
Chadwell Heath, RM6
Chigwell, IG7
Chingford, E4
East Ham, E6

“Great Service...”

Share on :
Jul 01,2023
Minithumbup
claim your profile
Ella
By: 'Robert Caulfield'
Jul 01,2023
0 people found
this helpful
Excellent experience throughout the process of selling my property. Great communications, friendly and supportive service. Big thanks to Ella, Ray, & Luke for all their help and advice. Highly recommended...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sorry ,but I have to report a very disappoint......”

Share on :
Jun 06,2022
Minithumbdown
claim your profile
Ray
By: 'trevor'
Jun 06,2022
1 people found
this helpful
Sorry ,but I have to report a very disappointing experience in selling with the Wanstead branch and with the negotiator in particular.The staff were generally professional.Ray failed to forward sale documents to the solicitor -eventually discovered and corrected by ourselves.His communication on ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
Mar 11,2021
Minithumbup
claim your profile
Ray
By: 'Melanie'
Mar 11,2021
0 people found
this helpful
Our initial visit from Ray for our valuation was very straightforward & Ray went through all the procedures with us. Ray arranged for pre-viewings followed by an open house. We had 22 viewings in a week ! Good communication from the very start of our sale. Calls and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My initial visit from Ray was very informative, he managed ......”

Share on :
Apr 07,2014
Minithumbup
claim your profile
Ray
By: 'Sandra'
Apr 07,2014
0 people found
this helpful
My initial visit from Ray was very informative, he managed to get a large number of viewings arranged within just 12 hours! I had many offers that day and he went on to get the best price...above the original asking price. Once the sale started ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Nathan and his staff we're excellent. Nathan did the initial ......”

Share on :
Mar 04,2014
Minithumbup
claim your profile
Nathan
By: 'Sarah'
Mar 04,2014
0 people found
this helpful
Nathan and his staff we're excellent. Nathan did the initial visit and was very professional and friendly. I felt he could be trusted. We we're kept upto date with good information and the two ladies who showed people around on the open day were efficient ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We bought a house in Wanstead though Douglas Allen and, ......”

Share on :
Mar 03,2014
Minithumbup
claim your profile
Nathan
By: 'Steven'
Mar 03,2014
0 people found
this helpful
We bought a house in Wanstead though Douglas Allen and, I would readily use and recommend Nathan as an excellent Estate agent who will work very hard to get to a positive outcome, where both buyer and seller feel like a winner. He comes across ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent & professional service from all the staff. Really prompt at ......”

Share on :
Feb 22,2014
Minithumbup
By: 'Sue'
Feb 22,2014
0 people found
this helpful
Excellent & professional service from all the staff. Really prompt at getting back to my emails and calls. Organised an open day for my property & keep me in the loop at all times. All the staff in this branch are friendly & helpful. Thoroughly recommend....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: JLH
Feb 24, 2014
View all comments (1)
Dear Sue, Thank you for taking the time and trouble to post this review of our Wanstead office. Nathan and his team are committed to helping all our customers through what can be a stressful time and I am pleased that you have been so complimentary about their success on your behalf. May I take this opportunity to thank you for choosing Douglas Allen to fulfil this very important task and to wish you much happiness in your new home. Regards, Jon Holden - Managing Director, Douglas Allen ...

“I sold and bought a property with Douglas Allen. They ......”

Share on :
Nov 01,2013
Minithumbup
By: 'H'
Nov 01,2013
1 people found
this helpful
I sold and bought a property with Douglas Allen. They were professional, efficient and friendly. I would definitely recommend them to anyone considering buying and/or selling....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: JLH
Dec 07, 2013
View all comments (1)
Dear H Weaver, Thank you for posting your recommendation of our Wanstead office, Nathan and his team will be delighted that they have been instrumental in both elements of your move. On behalf of us all at Douglas Allen may I wish you many years of happiness in your new home. Regards, Jon Holden - Managing Director, Douglas Allen ...

“We have used this branch twice during the last three ......”

Share on :
Oct 27,2013
Minithumbup
claim your profile
Nathan
By: 'Mrs'
Oct 27,2013
2 people found
this helpful
We have used this branch twice during the last three years and have been very impressed with the service. The staff have been loyal and efficient, and we would highly recommend them to anyone looking to buy or sell a home....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: JLH
Dec 07, 2013
View all comments (1)
Dear Mrs Power, It is very kind of you to take the time and trouble to post this review of our Wanstead office. Nathan and his team will be delighted that they have helped you postively with your moves over the past few years and of course, we look forward to helping you at any time in the future. Regards, Jon Holden - Managing Director, Douglas Allen ...

“Other agents valued the property at lower prices including one £170,000 ......”

Share on :
Oct 21,2013
Minithumbup
claim your profile
Nathan
By: 'John'
Oct 21,2013
1 people found
this helpful
Other agents valued the property at lower prices including one £170,000 below the price achieved. They reported regularly on sales progress, followed the sale through and help with areas outside their immediate role (eg house clearance being organised) to ensure that the sale completed. A job ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: JLH
Dec 07, 2013
View all comments (1)
Dear John, Many thanks for your comments above. I think it's fair to say that all agents have buyers in this market but it takes unique marketing and the skill and endeavors of commited staff to get such a fantastic result such as £170,000 extra!! I am so glad that you benefitted so much from using Nathan and his Douglas Allen Wanstead team and hope that we can of service to you again in the future. Regards, Jon Holden - Managing Director, Douglas Allen ...

“As a first time buyer, I found the process of ......”

Share on :
Aug 03,2013
Minithumbup
claim your profile
Janine
By: 'Matthew'
Aug 03,2013
2 people found
this helpful
As a first time buyer, I found the process of buying a property very slow and frustrating when the issues arose from the survey and conveyance. I must say that if it wasn't for Janine and the rest of the team in the Wanstead office, ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Jon
Oct 03, 2013
View all comments (1)
Dear Matthew, Many thanks for taking the time to post this review. Douglas Allen are one of only a few estate agents to have dedicated Sales Progressors looking after every one of our sales and your comments demonstrate just how valuable an asset they are in ensuring matters run as smoothly as possible during what can often be a very stressful process. Janine takes an enormous amount of pride in her work and will be thrilled that she has helped you on this occasion. I wish you every hap ...

“We have just moved into a wonderful new home and ......”

Share on :
Apr 24,2013
Minithumbup
claim your profile
Ray
By: 'Mr'
Apr 24,2013
3 people found
this helpful
We have just moved into a wonderful new home and this would not have been possible without the support and professionalism of Douglas Allen. Ray was instrumental in bringing the property to our attention and arranging the initial viewing. Janine was fantastic in managing the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Really really badly run company. I am a buyer with ......”

Share on :
Feb 13,2013
Minithumbdown
By: 'Tinny'
Feb 13,2013
8 people found
this helpful
Really really badly run company. I am a buyer with a large deposit, someone who might be on their priority list for customer service but sadly it was not the case. Upon registering I was bombarded by emails and calls about stuff that was totally ...
read full review
What agent could do to change your mind?
Nothing. I feel better quality staff need to be employed by this agency.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: JLH
Oct 03, 2013
View all comments (1)
Dear Tinny, I am very sorry to hear of your disatisfaction and it is certainly out-of-keeping with lots of positive feedback I receive about our Wanstead office. I am very ckeen to learn more from your experience so we can see where we may have failed on this occasion, as such I would ask that you email me personally at [email protected]. Regards, Jon Holden, Managing Director - Douglas Allen ...

“Having recently purchased a property through Douglas Allen (Wanstead branch), ......”

Share on :
Feb 11,2013
Minithumbup
claim your profile
Nathan
By: 'Anastasia'
Feb 11,2013
5 people found
this helpful
Having recently purchased a property through Douglas Allen (Wanstead branch), I heartily would recommend anyone to use their service. Very professionally organised, whilst retaining a friendly attitude. Was kept up to date by phone, e-mail and text so knew exactly where the progress was up ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Following a painful 1 year on the market with one of ......”

Share on :
Jan 10,2013
Minithumbup
By: 'Samantha'
Jan 10,2013
2 people found
this helpful
Following a painful 1 year on the market with one of their competiors Nathan came to the house to see me and the property. He ws professional, gave a realistic valuation and showed me the marketing DA did as standard for the fee. Compared to where ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very efficient service Nathan visited promptly and there was no ......”

Share on :
Jan 06,2013
Minithumbup
By: 'Happy'
Jan 06,2013
2 people found
this helpful
Very efficient service Nathan visited promptly and there was no hard sell. They offered to show prospective buyers around our home. The photos taken were high quality and really showed the house in detail - although we didnt end up using these as the house ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have not met an estate agent as incapable of ......”

Share on :
Nov 07,2012
Minithumbdown
By: 'Tinny'
Nov 07,2012
4 people found
this helpful
I have not met an estate agent as incapable of doing what they are supposed to do as them. Sending an enquiry through Rightmove will not result in a reply - ever. I tried ringing to be then told several of their properties are off ...
read full review
What agent could do to change your mind?
I said it all in my review I think
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From the beginning when Nathan came to visit us, the ......”

Share on :
Jul 11,2012
Minithumbup
claim your profile
Nathan
By: 'yasmin'
Jul 11,2012
2 people found
this helpful
From the beginning when Nathan came to visit us, the service was not only professional but friendly. They found us a buyer immediately and arranged a very successful open house. we were very pleased to have been represented by DAllen in particular Nathan, Steven and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very friendly and actually made my husband and I feel ......”

Share on :
Mar 05,2012
Minithumbup
By: 'Elizabeth'
Mar 05,2012
7 people found
this helpful
Very friendly and actually made my husband and I feel like friends without compromising professionalism....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Douglas Allen, London E11 2RJ



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn