Islington, London, N1
4.8/5, 43 reviews
93% recommended
95% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction

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“The worse agency i have ever worked with!It......”

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Mar 10,2021
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By: 'Hassan'
Mar 10,2021
0 people found
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The worse agency i have ever worked with!
It takes forever to answer back! I've been avoided by their managing director for three weeks, even thought i had called them almost every other day! Apparently to busy to send a simple email in regards to offers placed on properties!
Even emails sent by the managing director are no where near professional!
I would not recommend them!!
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By: Danny Valencia
Mar 11, 2021
Hi Hassan. Thank you for your feedback and response. My team and I do not have any records of communication with you, however, I assume this is with regards to Maryam's recent application for Somerton Road.  I understand how disappointed both you and Maryam may be to have missed out on the property. I feel very sorry for that. Please believe me, I'm as much disappointed as you are. We all have done everything that has been possible to do. Unfortunately it was the landlord who made the final decision based on all the applicants financial back ground.

With regards to our communication, I understand my colleague Zubair spoke to Maryam several times throughout and once I had the feedback from the landlord I called immediately and I then followed up with an email to communicate the outcome. Never the less, I will be sure to review our process and make any adjustments needed if there is room for improvement. 

 I truly wish you both the best of luck with your property search .

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Latest Reviews

View all Reviews 43
1st Aug 2024
reviewed by 'Valeria'
“Zubair and Danny provided a great service to rent a property! Compared to past experiences, communication was great and I ......”
24th Jul 2023
reviewed by 'Saad'
“I am super happy with the service, Amazing company, great staff. I highly recommend My City Nest....”
21st Jun 2023
reviewed by 'Guanchen'
“I am very impressed by this agency team. They seem to be a relatively small team, but they offer very ......”
25th Nov 2021
reviewed by 'Michael Foreman'
“I live in Edinburgh and am seldom in London. Danny and his team have managed my flat there for several ......”
25th Nov 2021
reviewed by 'Jamie'
“My City Nest team was very proactive and helped us find a a perfect home! Amazing company, very responsive staff....”
19th Nov 2021
reviewed by 'Howard'
“Super happy with the service I've received from My City Nest, everyone has been immensely helpful and easy to get ......”
Opening Hours
  • Monday: 10:30 - 19:00
  • Tuesday: 10:30 - 19:00
  • Wednesday: 10:30 - 19:00
  • Thursday: 10:30 - 19:00
  • Friday: 10:30 - 19:00
  • Saturday: 10:30 - 19:00
  • Sunday: Closed
Address

My City Nest
Hub Kings Cross
Islington,London
Greater London
N1 9AB
020 7148 0322

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £0 £0
Lettings 96% 99% £700 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 0 14 2 0 0 2 0 1 1
Areas covered
  • N1
  • NW3
  • NW1
  • W2
  • W1
  • N5
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Zubair and Danny provided a great service!...”

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Aug 01,2024
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By: 'Valeria'
Aug 01,2024
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Zubair and Danny provided a great service to rent a property! Compared to past experiences, communication was great and I never felt too pressured time-wise in providing documentation or making payments, which made the process smooth and much less stressful. They reached out after the ...
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“Great service...”

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Jul 24,2023
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By: 'Saad'
Jul 24,2023
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I am super happy with the service, Amazing company, great staff. I highly recommend My City Nest....
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“I am very impressed by this agency team. They......”

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Jun 21,2023
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By: 'Guanchen'
Jun 21,2023
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I am very impressed by this agency team. They seem to be a relatively small team, but they offer very efficient communication. We had an urgent rewuest of move, and they helped proceed the offer quite quickly. Unlike most of agency I have had, they ...
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“Very good service...”

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Nov 25,2021
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By: 'Michael Foreman'
Nov 25,2021
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I live in Edinburgh and am seldom in London. Danny and his team have managed my flat there for several years, handling all aspects of the let quickly and efficiently. I am happy to recommend them to anyone letting or renting property....
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Nov 25,2021
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By: 'Jamie'
Nov 25,2021
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My City Nest team was very proactive and helped us find a a perfect home! Amazing company, very responsive staff....
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“Super happy with the service I've received fr......”

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Nov 19,2021
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By: 'Howard'
Nov 19,2021
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Super happy with the service I've received from My City Nest, everyone has been immensely helpful and easy to get in touch with during the moving process. Highly recommend!...
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“Excellent team, very responsive...”

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Nov 18,2021
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By: 'Dimiter'
Nov 18,2021
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Its been an absolute pleasure to work with my city nest throughout buying our property investments . Danny and his team keep our Properties complaint and keep our tenants happy. Very helpful and professional team . Highly recommend !...
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“I highly recommend My City Nest. They have lo......”

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Nov 11,2021
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By: 'Anita'
Nov 11,2021
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I highly recommend My City Nest. They have looked after our property for 8 years and provided a really good service. Our agent Danny has been great and has always given us sound advice....
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“Danny, literally has to be one of the most g......”

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Nov 01,2021
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By: 'Kate'
Nov 01,2021
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Danny, literally has to be one of the most genuine and attentive estate agents I have ever met. He listened to all of our needs and showed us the property twice in the pouring rain and cold. Throughout our tenancy Danny has checked in multiple ...
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“Louise Reilly - very friendly and professional...”

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Sep 30,2021
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By: 'Christina'
Sep 30,2021
0 people found
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Louise Reilly was very friendly and professional and communicated clearly with us about the viewing. There was a small issue with the auto-email system but it only took a quick call to Louise for her to sort out the problem. At the property viewing it ...
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“Danny was an absolute pleasure to work with! ......”

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Aug 14,2021
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By: 'DS'
Aug 14,2021
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Danny was an absolute pleasure to work with! I have already recommended him to my friends. Zubair was also a legend...
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“Very good service, Danny and Zubair were extr......”

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Jul 26,2021
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By: 'D'
Jul 26,2021
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Very good service, Danny and Zubair were extremely responsive and supportive throughout the whole process of getting a property. Would absolutely recommend....
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“The worse agency i have ever worked with!It......”

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Mar 10,2021
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By: 'Hassan'
Mar 10,2021
0 people found
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The worse agency i have ever worked with! It takes forever to answer back! I've been avoided by their managing director for three weeks, even thought i had called them almost every other day! Apparently to busy to send a simple email in regards to ...
read full review
Feature review Comments (1) Report abuse Print review
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By: Danny Valencia
Mar 11, 2021
View all comments (1)
Hi Hassan. Thank you for your feedback and response. My team and I do not have any records of communication with you, however, I assume this is with regards to Maryam's recent application for Somerton Road.  I understand how disappointed both you and Maryam may be to have missed out on the property. I feel very sorry for that. Please believe me, I'm as much disappointed as you are. We all have done everything that has been possible to do. Unfortunately it was the landlord who made the final d ...

“The service has been excellent. Whenever I ha......”

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Nov 04,2020
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By: 'Sindi'
Nov 04,2020
1 people found
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The service has been excellent. Whenever I have had an issue, the agent has dealt with is promptly, ensuring my comfortable stay....
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“Always an excellent service with Danny having......”

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Nov 02,2020
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By: 'Nicholas'
Nov 02,2020
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Always an excellent service with Danny having our best interests in mind. We’ve known My City Nest for many years with Danny overseeing both sale and rental and would have no hesitation in recommendIng them....
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“Great experience with Danny - he is very thou......”

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Oct 26,2020
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By: 'Mikhail'
Oct 26,2020
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Great experience with Danny - he is very thoughtful and got us a great place taht fit our needs. 4 years in he follows up regularly!...
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“Danny and his team were really helpful in hel......”

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Oct 20,2020
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By: 'Alyshea'
Oct 20,2020
0 people found
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Danny and his team were really helpful in helping me and my flatmates a home in London. His hospitality in making sure we were all comfortably settled in was particularly excellent. He still checked up on us even after months of us staying there and ...
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“Thanks to Danny we found the right tenants...”

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Aug 31,2020
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By: 'John'
Aug 31,2020
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Danny has been a helpful and cheerful collaborator throughout the letting process. Always ready to answer any questions, and energetic in finding the right tenants. I highly recommend him!...
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“Very kind and helpful agency, personal contac......”

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Jul 13,2020
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By: 'Jobine'
Jul 13,2020
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Very kind and helpful agency, personal contact and trustworthy service for a very reasonable price. The agency made renting simple and I look forward to renting through them again....
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“Very kind and helpful agency, personal contac......”

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Jul 13,2020
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By: 'Jobine'
Jul 13,2020
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Very kind and helpful agency, personal contact and trustworthy service for a very reasonable price. The agency made renting simple and I look forward to renting through them again....
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“Danny has been reliable and a pleasure to wor......”

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Dec 17,2019
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By: 'Dani'
Dec 17,2019
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Danny has been reliable and a pleasure to work with, always keeping us unfitness I would recommend him and his team...
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“Highly recommended estate agent in NW...”

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Sep 14,2019
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By: 'Ellie'
Sep 14,2019
0 people found
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Danny and his team were very helpful and answered any questions we had about moving to a new flat. Danny was very good at communicating with us and keeping us informed of any developments in the process. Would highly recommend!...
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“Efficient...”

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Jun 18,2019
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Gabriella
By: 'Success'
Jun 18,2019
0 people found
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Both Danny Valencia @ Gabriella from the beginning of viewing to completion were so very helpful & made the whole process stress free & successful I would certainly recommend this company...
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N/A
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“I highly recommend Danny for his efficiency.He is very ......”

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Feb 03,2018
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By: 'Rita'
Feb 03,2018
0 people found
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I highly recommend Danny for his efficiency. He is very helpful, easy to contact. We sold one of our property with him and we still using his services for letting management....
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Real value for money and a great service
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“Great communication, both by email and phone. Always answers the ......”

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Nov 15,2017
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By: 'Alvaro'
Nov 15,2017
0 people found
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Great communication, both by email and phone. Always answers the phone when you need it even during saturdays. Takes care of your situation....
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“My City Nest, although overworked, went out of their way ......”

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Nov 15,2017
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By: 'Christian'
Nov 15,2017
0 people found
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My City Nest, although overworked, went out of their way constantly, beyond the call of duty, to find an arrangement that was comfortable for all parties involved. Overall a good experience came out of a difficult situation thanks to the hard work and the good ...
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Comment on agent fees
The agency fees were by no means excessive and if I recall right, actually lower than many other agencies I have dealt with in London.
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“Did what they were asked to do in a timely ......”

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Nov 15,2017
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By: 'Andy'
Nov 15,2017
0 people found
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Did what they were asked to do in a timely and professional manner. what more is there to possibly say...
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Comment on agent fees
Normal market level
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“I have worked with Danny for the last three years ......”

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Nov 06,2017
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By: 'Shreelekha'
Nov 06,2017
0 people found
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I have worked with Danny for the last three years and he has been professional, reliable and honest. He manages to find tenants very quickly and everything runs smoothly from there on....
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Normal
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“Very helpful with adviceAlso persevered at finding tenants Once tenant ......”

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Nov 06,2017
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By: 'Jane'
Nov 06,2017
0 people found
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Very helpful with advice Also persevered at finding tenants Once tenant found paperwork very quick - did not have to wait nearly as long as you do with other agents they do everything online reduced the rent on their advice and then successfully found a ...
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good
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“Danny is extremely knowledgable in his field and very quickly ......”

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Nov 01,2017
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By: 'Carmen'
Nov 01,2017
0 people found
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Danny is extremely knowledgable in his field and very quickly matched us up with perfect tenants with whom we are now in our third year of letting to. Reissuing of contracts couldn't be easier with My City Nest. Danny and the company has provided us ...
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Comment on agent fees
This is the first agent we have ever used, so comparison is difficult. However, we are extremely pleased that the tenants they found us have renewed twice, thus savingo us a lot in new contract fees.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:26 PM 06/11/2017 by allAgents

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