“My wife and I asked several local estate agen......”
5 Star Review
Mar 07,2021
By:
'Wayne'
Mar 07,2021
Branch: Droitwich, 226 Worcester Road
Services: Sales (as a Vendor)
Sold price: £465000
Would you recommend?: Yes
Postcode: WR9
Branch: Droitwich, 226 Worcester Road
Sales (as a Vendor)
Sold price: £465000
Postcode: WR9
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My wife and I asked several local estate agents to value our house, including Nicol & Co. We chose Nicol & Co. because we sensed a higher level of motivation and friendliness compared to the other companies.
They valued our house accurately, achieving the full asking price. The transaction was then handled by one of their sales progressors, (Jessica). Our transaction turned into a nightmare because our buyer used probably the best known cut-price online estate agents, who in due course appointed the worst imaginable solicitors. Their solicitors did not even acknowledge multiple communications from Jessica (or our solicitor), let alone action them!
Jessica provided regular updates to us and to the other parties involved in the transaction. When it became apparent that the transaction was in grave danger of collapsing, Jessica escalated the matter to her sales manager (Coralie Walrond).
Coral made an incredible effort to keep the transaction alive. She spent hours every day chasing the solicitors that were causing all the problems. During this period, she kept us updated every day by both phone and email. She also liaised closely with the other parties, keeping them onboard. If it were not for her determination and considerable experience we have no doubt that it would have collapsed. Eventually this paid off and the transaction was successfully completed.
My wife and I give Nicol & Co. our strongest possible recommendation. They always answered their phone promptly and responded to our emails. They demonstrated incredible determination and competence to achieve a successful outcome. They also stood out for their friendly and supportive attitude throughout. We appointed them rather than another local agent primarily because we sensed a higher degree of motivation and friendliness. When the going got tough, our assessment proved to be accurate. This experience has also demonstrated the risks associated with instructing an online cut – price estate agent, and vindicates our decision to appoint Nicol & Co.
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