Coulsdon, CR5
4.8/5, 463 reviews
98% recommended
100% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Choices Estate & Letting Agents

“Orrin and all the rest of the staff at Choices ......”

Share on :
Jan 09,2013
Minithumbup
By: 'Nasser'
Jan 09,2013
2 people found
this helpful
Orrin and all the rest of the staff at Choices were very helpful to me when I was looking for a property to rent in an area i was unfamiliar with. Always friendly and polite too! Very prompt and impressive organisation.
Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 463
8th Apr 2022
reviewed by 'SARAH'
“Appalling customer service. No one ever gets back to you. Not even their Director when asked to do so. Admin ......”
29th Dec 2021
reviewed by 'Unhappy Landlord'
“Horrendous service from this estate agency. They take ages to arrange repairs and maintenance, and use contractors who are ridiculously ......”
6th Nov 2020
reviewed by 'Megan'
“Kellie was amazing and was so helpful with finding us our perfect family home. Everything we were looking for she ......”
8th Jul 2020
reviewed by 'Julie'
“Kellie was very helpful and accommodating throughout the process. I was surprised to realise she was a trainee as she ......”
25th Jun 2018
reviewed by 'Richard'
“Rhiannon was very polite and courteous and a great help. She was knowledgeable and able to solve a particular problem ......”
27th Mar 2017
reviewed by 'Alex'
“George was very professional and efficient in all our dealings. Made the move a very smooth process.I would definitely ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
115 Brighton Road
Coulsdon
Greater London
CR5 2NG
020 8668 8555

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 67% £137,500 £1,300,000
Lettings 100% 97% £600 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
152 4 291 5 1 0 5 0 5 0
Areas covered
  • CR5
  • CR8
  • SM7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“Appalling customer service....”

Share on :
Apr 08,2022
Minithumbdown
By: 'SARAH'
Apr 08,2022
0 people found
this helpful
Appalling customer service. No one ever gets back to you. Not even their Director when asked to do so. Admin is chaotic with no clear leadership. They placed a convicted pae******* into our property who was then constantly supervised by the council. We were not ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Horrendous service from this estate agency. ......”

Share on :
Dec 29,2021
Minithumbdown
By: 'Unhappy Landlord'
Dec 29,2021
2 people found
this helpful
Horrendous service from this estate agency. They take ages to arrange repairs and maintenance, and use contractors who are ridiculously overpriced. I was given a quote of £4k to fix remedial works on an EICR from their preferred supplier. This seemed excessive, so I arranged ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Kellie was amazing and was so helpful with fi......”

Share on :
Nov 06,2020
Minithumbup
By: 'Megan'
Nov 06,2020
1 people found
this helpful
Kellie was amazing and was so helpful with finding us our perfect family home. Everything we were looking for she found us and was always there to answer any questions we had. She reassured us at all times and guided us 100% throughout the renting process. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Kellie was very helpful and accommodating thr......”

Share on :
Jul 08,2020
Minithumbdown
By: 'Julie'
Jul 08,2020
0 people found
this helpful
Kellie was very helpful and accommodating throughout the process. I was surprised to realise she was a trainee as she seemed very knowledgeable and professional. I thought she had been in her job for years! Thanks for everything Kellie...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent...”

Share on :
Jun 25,2018
Minithumbup
By: 'Richard'
Jun 25,2018
0 people found
this helpful
Rhiannon was very polite and courteous and a great help. She was knowledgeable and able to solve a particular problem for me very efficiently....
read full review
Comment on agent fees
Very reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes

“George was very professional and efficient in all our dealings. ......”

Share on :
Mar 27,2017
Minithumbup
By: 'Alex'
Mar 27,2017
0 people found
this helpful
George was very professional and efficient in all our dealings. Made the move a very smooth process.I would definitely use the Coulsdon branch again....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“the Coulsdon/Caterham staff have been extremely helpful and friendly ......”

Share on :
May 17,2016
Minithumbup
By: 'Ms'
May 17,2016
0 people found
this helpful
the Coulsdon/Caterham staff have been extremely helpful and friendly over the 5 years that i have been renting from Choices.I hope to stay with Choices when renting in the future....
read full review
Comment on agent fees
Average for the current market
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful! Really easy to approach and confident. Answered all ......”

Share on :
May 10,2016
Minithumbup
By: 'Shavina'
May 10,2016
0 people found
this helpful
Very helpful! Really easy to approach and confident. Answered all my questions and made me feel very comfortable. Easy to get hold of!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I found Holly incredibly helpful when I decided to list ......”

Share on :
Apr 15,2016
Minithumbup
By: 'Chantel'
Apr 15,2016
0 people found
this helpful
I found Holly incredibly helpful when I decided to list my property to Rent, she gave me an honest valuation explained the process in full and gave me flexibility. I will be using choices again when I purchase another property to rent....
read full review
Comment on agent fees
High, but good for the service.
Comments (0) Report abuse Print review
Was this helpful? Yes

“George has been dealing with my property for the past ......”

Share on :
Apr 15,2016
Minithumbup
By: 'John'
Apr 15,2016
0 people found
this helpful
George has been dealing with my property for the past year now and I don't have a bad word to say about him and the team at choices. Great service, highly recommend him to any landlord....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Josh is good, he tell me about property first. I ......”

Share on :
Apr 15,2016
Minithumbup
By: 'Yansen'
Apr 15,2016
0 people found
this helpful
Josh is good, he tell me about property first. I like property and good for me! Thank you Josh you are good!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“George and the staff at choices have helped me so ......”

Share on :
Apr 15,2016
Minithumbup
By: 'Adam'
Apr 15,2016
0 people found
this helpful
George and the staff at choices have helped me so much. I hate moving and he made everything so easy for me and my wife, always called back and was a truthful man. Nicest and honest estate agent I've dealt with!...
read full review
Comment on agent fees
Fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“George Hawkins has been excellent in letting my property from ......”

Share on :
Apr 14,2016
Minithumbup
By: 'Choices'
Apr 14,2016
0 people found
this helpful
George Hawkins has been excellent in letting my property from start to finish, i really could not have asked more in respect to customer service, communication at all times and professionalism. He personally has overseen this letting and been most helpful and has made sure ...
read full review
Comment on agent fees
The fees are good.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Jennifer was very helpful and always available to deal with ......”

Share on :
Apr 14,2016
Minithumbup
By: 'samcash'
Apr 14,2016
1 people found
this helpful
Jennifer was very helpful and always available to deal with any questions or queries I had. Brilliant phone manner and more proactive as opposed to reactive. Was a pleasure to work with from start to end....
read full review
Comment on agent fees
good
Comments (0) Report abuse Print review
Was this helpful? Yes

“I was extremely impressed by Katie's friendly and approachable manner. ......”

Share on :
Feb 29,2016
Minithumbup
By: 'SashaN'
Feb 29,2016
0 people found
this helpful
I was extremely impressed by Katie's friendly and approachable manner. She was very informative and helped me and my partner through our best options from start to finish, helping us find our perfect first family home...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Joshua was very helpful in finding the perfect property for ......”

Share on :
Feb 29,2016
Minithumbup
By: 'Gavin'
Feb 29,2016
0 people found
this helpful
Joshua was very helpful in finding the perfect property for me and my girlfriend, he listened to what we wanted and he negotiated with the landlord on the rent and now we have moved in and are very happy!...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Katie made the whole process very easy and I trusted ......”

Share on :
Feb 28,2016
Minithumbup
By: 'Little'
Feb 28,2016
0 people found
this helpful
Katie made the whole process very easy and I trusted her guidance every step of the way. She really went the extra mile for us!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Katie was exceptionally helpful and friendly, making the whole process ......”

Share on :
Feb 25,2016
Minithumbup
By: 'Georgia'
Feb 25,2016
0 people found
this helpful
Katie was exceptionally helpful and friendly, making the whole process simple from start to finish. I would recommend to friends most definitely....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Katie is personable and helpful and when she didn't know ......”

Share on :
Feb 23,2016
Minithumbup
By: 'NorthPoint'
Feb 23,2016
0 people found
this helpful
Katie is personable and helpful and when she didn't know an answer would find out. The whole process was reasonably smooth and realtively easy. Well done Choices, thanks Katie! :)...
read full review
Comment on agent fees
Reasonable enough.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Both George and Josh were very nice providing excelled service ......”

Share on :
Feb 03,2016
Minithumbup
By: 'Ms'
Feb 03,2016
0 people found
this helpful
Both George and Josh were very nice providing excelled service from updates, emails, arrange viewing and most of all they new what they were doing....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“George is very enthusiastic and is always very helpful. He ......”

Share on :
Feb 02,2016
Minithumbup
By: 'Alan'
Feb 02,2016
0 people found
this helpful
George is very enthusiastic and is always very helpful. He is happy to answer any questions at any time of day. He always returns phone calls and if he does not know the answer he finds out and will ALWAYS calls you back. George is ...
read full review
Comment on agent fees
About riht
Comments (0) Report abuse Print review
Was this helpful? Yes

“When i went to choices to find a poperty, Joshua ......”

Share on :
Jan 29,2016
Minithumbup
By: 'Aaliyah'
Jan 29,2016
0 people found
this helpful
When i went to choices to find a poperty, Joshua was very helpful and supportive and was also very pleasant. He gave great customer service and made me feel very comfortable with his help....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Josh has been extremely helpful in helping us find out ......”

Share on :
Jan 20,2016
Minithumbup
By: 'Lottielambert'
Jan 20,2016
1 people found
this helpful
Josh has been extremely helpful in helping us find out new home. He also sorted out a few teething problems once we moved in. I'm very pleased with the service he provided...
read full review
Comment on agent fees
The fees are high but this is the same at all agencies
Comments (0) Report abuse Print review
Was this helpful? Yes

“I chose to use choices originally because they seem to ......”

Share on :
Jan 18,2016
Minithumbup
By: 'C'
Jan 18,2016
0 people found
this helpful
I chose to use choices originally because they seem to let a huge amount of properties in the area. Then I met Tabatha and she confirmed it was the correct choice. They let the property in a fair time scale and I am most happy ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service, very polite. Does what he says and gets ......”

Share on :
Jan 15,2016
Minithumbup
By: 'Liam'
Jan 15,2016
1 people found
this helpful
Great service, very polite. Does what he says and gets the job done. He's been a great help for my property search, Liam...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Joshua Mitchell was extremely helpful in finding me the perfect ......”

Share on :
Jan 14,2016
Minithumbup
By: 'Rosie'
Jan 14,2016
0 people found
this helpful
Joshua Mitchell was extremely helpful in finding me the perfect property for my situation and very proactive. He answered all my questions quickly and efficiently. He also had a great friendly comforting voice (which is really reassuring). Would recommend choices to all of my friends ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“The service that I received from Joshua was outstanding I ......”

Share on :
Jan 12,2016
Minithumbup
By: 'Tyler'
Jan 12,2016
0 people found
this helpful
The service that I received from Joshua was outstanding I would highly recommend him to my friends and family. He was very proactive and went out of his way to make sure I got the property....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I used choices in coulsdon for the first time last ......”

Share on :
Jan 12,2016
Minithumbup
By: 'Caron'
Jan 12,2016
0 people found
this helpful
I used choices in coulsdon for the first time last year ,and my first contact was with Joshua , I thought his customer relations was outstanding ,he was always available on phone with any queries Or questions I had (a great help ) and made the whole ...
read full review
Comment on agent fees
This agents fees I found were competitive with other rental companies
Comments (0) Report abuse Print review
Was this helpful? Yes

“I contacted Choices Coulsdon for a property to rent; even ......”

Share on :
Dec 23,2015
Minithumbup
By: 'Elena'
Dec 23,2015
0 people found
this helpful
I contacted Choices Coulsdon for a property to rent; even if that property was not available, Joshua helped me contacting immediately the branch in Sutton, and arranging a viewing for a nearby nice property. Then called to check how the viewing was; so...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“good co for letting George introduced himself and found a ......”

Share on :
Dec 23,2015
Minithumbup
By: 'george'
Dec 23,2015
1 people found
this helpful
good co for letting George introduced himself and found a tenant very quickly.I would recommend this co to others. George informed me periodically of the viewings and kept me informed at all times Thank You George....
read full review
Comment on agent fees
will comment on this section after 9 months of letting !
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:58 PM 06/01/2016 by allAgents

Awards won by Choices, Coulsdon CR5 2NG



Get in touch with

Choices

Branch - Coulsdon, CR5

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn