0% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 01,2021
Mar 01,2021
0
people found
this helpful
this helpful
Charlie Smith from Savills is a first class estate agent.
She was polite, charming, helpful, and extremely efficient in her replies.
She was patient in handling her neurotic client (me!) and was highly adept at finessing the negotiations on the sale.
She bent over backwards to accommodate a number of requests I had regarding access to the property between exchange and completion for various people to undertake inspections ahead of works to be done.
This enabled us to make a lot of advance progress with works we wanted to start with upon completion.
She never made me feel difficult for contacting her many times, and replied by return.
She was also very flexible. We only came to buy the house because she was prepared to find a way to accommodate our children attending the viewing, taking careful, safe and well thought out precautions. Had she not been so helpful, we had already decided we couldn’t come if they couldn’t come as there was no one else to leave them with in lockdown.
I think that people like Charlie give estate agents a good name, and Savills a good name.
I would not hesitate to recommend her, and would use her again.
I will now miss having an excuse to contact her!
She is an excellent mix of being lovely and professional.
She was polite, charming, helpful, and extremely efficient in her replies.
She was patient in handling her neurotic client (me!) and was highly adept at finessing the negotiations on the sale.
She bent over backwards to accommodate a number of requests I had regarding access to the property between exchange and completion for various people to undertake inspections ahead of works to be done.
This enabled us to make a lot of advance progress with works we wanted to start with upon completion.
She never made me feel difficult for contacting her many times, and replied by return.
She was also very flexible. We only came to buy the house because she was prepared to find a way to accommodate our children attending the viewing, taking careful, safe and well thought out precautions. Had she not been so helpful, we had already decided we couldn’t come if they couldn’t come as there was no one else to leave them with in lockdown.
I think that people like Charlie give estate agents a good name, and Savills a good name.
I would not hesitate to recommend her, and would use her again.
I will now miss having an excuse to contact her!
She is an excellent mix of being lovely and professional.
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Latest Reviews
6th Feb 2022
reviewed by 'An unhappy person'
10th May 2015
reviewed by 'Burton'
Opening Hours
Address
Savills
Chequers, 19 North Street
Bishops Stortford
Hertfordshire
CM23 2LD
01279 756 800
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 50% | £675,000 | £1,160,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 06,2022
Feb 06,2022
0
people found
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this helpful
These people tried to sell my recently widowed uncle an uninsurable house in Hertfordshire. They blatently lied to him saying that other houses on the street were insured. Do not trust them....
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Mar 01,2021
Mar 01,2021
0
people found
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Charlie Smith from Savills is a first class estate agent.
She was polite, charming, helpful, and extremely efficient in her replies.
She was patient in handling her neurotic client (me!) and was highly adept at finessing the negotiations on the sale.
She bent over backwards ...
read full review
read full review
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May 10,2015
May 10,2015
6
people found
this helpful
this helpful
I was a tenant in the Stansted area and Savills Bishops Stortford was the agency. I was misled in terms of aircraft noise by both landlord and Savills. On check-in I was confronted with a poorly cleaned house and absolutely filthy cooker. It took the ...
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What agent could do to change your mind?
Been more impartial between tenant and landlord. Insisted that the landlord actually fulfils his obligations.Attached Filesnbsp;
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May 11, 2015
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(1)
I am very sorry to read your comments regarding the service you have received from the Harpenden office. Savills takes all feedback seriously and the Regional Director for the Harpenden office will investigate the comments and issues you have made in your review as soon as possible and will contact you immediately with her findings. Yours faithfully, Theresa Wallace -Director, Head of Compliance and Customer Service, Lettings Savills ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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