Sunderland, SR1
1/5, 6 reviews
17% recommended
50% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

“Poor service...”

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Feb 25,2021
Minithumbdown
By: 'Michael'
Feb 25,2021
5 people found
this helpful
Very poor customer service.
Lies after lies! Highly advise anyone to stay clear. £6000 fee if you win a auction with them, was lied when asked questions about a house iv bought not disclosing all the information the company should have done, I have asked for recored called but strange enough for a professional company not to have there calls recorded on the certain dates requested, still waiting for the sale to go through and once the sale as gone through will be losing more money due to the lie and false information from the vendor, I have never know a company (person) who can't deal with a issue had to get there Partner/husband or so to ring up and try and belittle me? Very professional.
This is a business that will stand other anything just to get a sale but can't have consistently of aftersales and customer service...

Also I wonder how many other people they have used manipulated bids with?
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Opening Hours
Address

Pattinson Estate Agents
51 Fawcett Street
Sunderland
Tyne and Wear
SR1 1RS
0845 1461606

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 0% £102,000 £102,000
Lettings 0% 99% £500 £500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 0 2 0 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

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“Poor service...”

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Feb 25,2021
Minithumbdown
By: 'Michael'
Feb 25,2021
5 people found
this helpful
Very poor customer service. Lies after lies! Highly advise anyone to stay clear. £6000 fee if you win a auction with them, was lied when asked questions about a house iv bought not disclosing all the information the company should have done, I have asked for ...
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“They dont deserve even 1star.If you need something 3-4......”

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Jul 03,2017
Minithumbup
By: 'Frank'
Jul 03,2017
7 people found
this helpful
They dont deserve even 1star.If you need something 3-4people unable to do anything.They are 100% useless.the only thing they want is your money.The contract....We had to renew it every six month.It took 3 weeks every each time.And if you ...
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“Came hundreds of miles to view a property to find ......”

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Mar 31,2015
Minithumbdown
By: 'Peter'
Mar 31,2015
7 people found
this helpful
Came hundreds of miles to view a property to find they had not turned up for appointment. Said they had left message on my answerphone but they had not. I spoke with this self centered female who showed complete contempt. The woman claimed she had ...
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What agent could do to change your mind?
turned up for appointment or let me know they couldn't
Attached Filesnbsp;
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“I knew how stressful selling a house could be so ......”

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Jul 17,2014
Minithumbdown
By: 'Mark'
Jul 17,2014
10 people found
this helpful
I knew how stressful selling a house could be so when Michael came out to my house I decided to take their "all inclusive" package for £2750.00 + VAT therefore £3300.00 as this was inclusive of solicitor fees and most other costs incurred when selling your property. I ...
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What agent could do to change your mind?
Their job and helped in the fact that they had taken full payment and also the solicitor had charged me as well, instead of telling me it's not their problem.
Attached Filesnbsp;
Comment on agent fees
Highway robbery, I would have been happy to pay if they had did what they said they would do. In reality they got paid for very little work or effort by them.
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“I had my house up for sale with Keith Pattinsons ......”

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Jan 14,2013
Minithumbdown
By: 'bluu'
Jan 14,2013
7 people found
this helpful
I had my house up for sale with Keith Pattinsons for a good year and a half with every sale falling through, it failed to sell at auction. After moving to another agents, it sold within 24 hours and was completed within 4 weeks. Keith Pattinsons threatened ...
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What agent could do to change your mind?
Their job!
Attached Filesnbsp;
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By: Pattinson Estate Agents
Jan 16, 2013
View all comments (1)
We note your comments made above however we work to agency terms which clearly state our terms of business. We are regulated by RICS and are also members of the RICS Ombudsman Scheme who are obliged to look into all complaints. We would have been happy to release our files for scrutiny by the Ombudsman for a final ruling. I further note your comments made with regards to mortgage lenders and insurance companies? I can confirm that as agent we do not have any involvement in these particula ...

“Full of promises - tried to reduce price to unacceptable ......”

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Dec 02,2010
Minithumbdown
By: 'sunderland'
Dec 02,2010
1 people found
this helpful
Full of promises - tried to reduce price to unacceptable level. Constant marketing calls to buy and sending prospective viewers around who were not in a position to buy to up their targets no doubt. I am now trying to remove my property from their ...
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No fees information available
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Awards won by Pattinson Estate Agents, Sunderland SR1 1RS



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