67% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 23,2021
Jan 23,2021
0
people found
this helpful
this helpful
I requested to view a property which was marketed for sale. This agency had only published one external photo in their marketing of the property. On my initial call I was told they would try and book a viewing for the following day and I should await a call back. The next morning they called to say they weren't doing physical viewings, only web calls (rolls eyes). I asked if they could send a video instead so I could watch it more than once. I waited a few days and the video never arrived. When I chased the agency again, they said that they had halted the marketing due to offers being reviewed.
It was like trying to turn the titanic dealing with this agency. They didn't keep me in the loop and gave me inaccurate information multiple times. They didn't accept any responsibility for their poor service and just kept pinning the blame on the current tenant who was currently living in the property.
I wouldn't have this company market my property. Only one external photo and not allowing physical viewings. That is just shoddy. Really poor and unprofessional service in my experience.
It was like trying to turn the titanic dealing with this agency. They didn't keep me in the loop and gave me inaccurate information multiple times. They didn't accept any responsibility for their poor service and just kept pinning the blame on the current tenant who was currently living in the property.
I wouldn't have this company market my property. Only one external photo and not allowing physical viewings. That is just shoddy. Really poor and unprofessional service in my experience.
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Latest Reviews
23rd Jan 2021
reviewed by 'Mr. S'
17th Aug 2020
reviewed by 'Tim'
14th Aug 2020
reviewed by 'markwng'
16th Jan 2020
reviewed by 'William'
22nd Jul 2019
reviewed by 'Mariusz'
Opening Hours
Address
Edward Knight Estate Agents
8 George Row
Northampton
Northamptonshire
NN1 1DF
01604 632433
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £185,000 | £335,000 |
| Lettings | 0% | 0% | £995 | £995 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 23,2021
Jan 23,2021
0
people found
this helpful
this helpful
I requested to view a property which was marketed for sale. This agency had only published one external photo in their marketing of the property. On my initial call I was told they would try and book a viewing for the following day and I ...
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Aug 17,2020
Aug 17,2020
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Not a good experience. It was extremely difficult to arrange a viewing. On the day of the viewing, I got a call from Kaylee 20 minutes before the appointment telling me that she didn't have the keys to the property. I am not local, and I ...
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Aug 14,2020
Aug 14,2020
1
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Northampton branch are the worst estate agent I’ve ever dealt with. I sent a request for a viewing through their website and didn’t hear back. Sent another one and still nothing. When I called the office the girl who answered was totally useless. ...
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Jan 16,2020
Jan 16,2020
0
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This was the fastest move ever. Edward Knight were professional, attentive and effective in the whole process. I would highly recommend them....
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Jul 22,2019
Jul 22,2019
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I would like to recommend Edward Knight. A professional and knowledgeable team, always answering my questions. I feel really satisfied....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 4:49 PM 21/06/2019 by Jordan Mclaughl Jordan Mclaugh
