0% sales valuation accuracy
0% sales fee satisfaction
Feb 12,2021
Feb 12,2021
5
people found
this helpful
this helpful
Bought a property through Ocean and very much regret it.
No-one answers the phone, email, or calls you back.
When you do speak to someone, they never know anything.
We were not told that our seller had pulled out of their purchase and were starting again with a new property, until 4 weeks after the event.
We were told that we were not in a chain, then at the point of discussing completion dates, it turned out there was another link in the chain who had not finished their enquiries!
All the problems, delays and confusion with our purchase has been down to Ocean. It's always them and they do not seem to care.
Some of the worst customer service I have ever experienced.
We are moving out of a rented house and our Landlord is selling it, once we're out. His sale is going through Cj Hole and sadly we have had much more contact and assistance from them in chasing/getting updates from everyone etc, then our own agents!!
No-one answers the phone, email, or calls you back.
When you do speak to someone, they never know anything.
We were not told that our seller had pulled out of their purchase and were starting again with a new property, until 4 weeks after the event.
We were told that we were not in a chain, then at the point of discussing completion dates, it turned out there was another link in the chain who had not finished their enquiries!
All the problems, delays and confusion with our purchase has been down to Ocean. It's always them and they do not seem to care.
Some of the worst customer service I have ever experienced.
We are moving out of a rented house and our Landlord is selling it, once we're out. His sale is going through Cj Hole and sadly we have had much more contact and assistance from them in chasing/getting updates from everyone etc, then our own agents!!
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Latest Reviews
12th Feb 2021
reviewed by 'HTC12'
21st Nov 2012
reviewed by 'Anon'
Opening Hours
Address
Ocean Estate Agents
2 Baileys Court, Webbs Wood Road
Bradley Stoke ,Bristol
Gloucestershire
BS32 8EJ
0117 931 1133
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £380,000 | £380,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 12,2021
Feb 12,2021
5
people found
this helpful
this helpful
Bought a property through Ocean and very much regret it.
No-one answers the phone, email, or calls you back.
When you do speak to someone, they never know anything.
We were not told that our seller had pulled out of their purchase and were starting ...
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read full review
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Nov 21,2012
Nov 21,2012
10
people found
this helpful
this helpful
A total shambles of a company.
Made an appointment to view, they then called a few hours later and told us there was no way they could make this time or anytime over the weekend!
My wife took a day off work to view at ...
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What agent could do to change your mind?
Just read the above.Attached Filesnbsp;
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Jun 15,2010
Jun 15,2010
1
people found
this helpful
this helpful
Bought a house on sale with Ocean. The house was realistically priced and Oceans were flexible with viewings. Communication was good and they were helpful in chasing up vendor's solicitors as well. A bit slow in removing the SOLD sign but generally a pleasant experience....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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