5 Star Review
Feb 06,2021
By:
'Derek'
Feb 06,2021
Branch: Woodley, 60a Headley Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RG5
Branch: Woodley, 60a Headley Road
Sales (as a Vendor)
Postcode: RG5
0
people found
this helpful
I can’t recommend lee in Davis Tate in Woodley highly enough. I’ve had experience of a number of local estate agents in the past few years - all were nice, but Lee Russell had something extra about him. I met him when he did 2 non-sale valuations for me, said he would lend me a book and it was with me the next day – he did what he said he was going to do with nothing to gain and I felt it told me something about him. Didn’t talk to him for another 18 months when we decided to sell our parent’s house. There was no “shoe-in” we evaluated Lee on the same basis as we did the other 4 agents and he got our business because I felt I could work with him during what was going to be a difficult time;
• He is quite calm and measured,
• He didn’t over-value the house initially to gain our business and was honest about what he thought it would achieve and actually achieved more in the end rather than dropping the price to sell,
• His estimates on completion dates were correct,
• He has an excellent network within the industry,
• And experience enough to advise on a focussed and considered sales approach from his kit bag, rather than trying something to see if it worked
Interestingly all the other agents tried to introduce the idea of Lee being independent & working alone as a weakness, suggesting we may not get an adequate level of attention. Conversely, Lee made us feel like we were his only customers, we always dealt directly with him and he seemed to be available to respond to queries at any time from early morning to late evening, 7 days a week and was pro-active in his communications and “check-in” calls.
We’ve just been through a 6-month process together and I feel that I have got the measure of him and my instinct in the beginning was correct – he has been doing this a long time, he has learnt his craft, understands people buyers and sellers and has a good network. He steered us through some very difficult and emotional decisions with kindness, good humour and professionalism. There were some particularly difficult decisions and conversations during the sale process and Lee managed those for us, he earnt every penny of his fee and I am really glad we chose him because he stood alongside us all the way and I honestly don’t think we could have received better attention from anyone else.
0
people found
this helpful
Was this helpful?
Yes