Slater Hogg & Howison
Paisley, PA1
3.1/5, 16 reviews
50% recommended
80% sales valuation accuracy
40% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
1-2-Let | Free instant Valuation

“Letting from Slater Hogg was the worst experi......”

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Feb 05,2021
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Scott
By: 'Louise'
Feb 05,2021
6 people found
this helpful
Letting from Slater Hogg was the worst experience of our lives! Never met people that do not give a toss about their job and customer service as much as I have since dealing with them. Scott Dickie was completely useless, lied to us from the start and brushed off any blame of things to other people. Told us to go in and sign the lease and pick up keys on a certain date. We turned up at the office to do so, he wasnt there and nobody else had a clue what was happening and to be honest they couldnt have cared less. We finally got hold of Scott who was working from home and he said we werent getting the keys as the landlord had now asked for a gurantor (something we could have provided had we been asked). He said somebody had tried to call us on the Tuesday (lies) even though he actually emailed us on the Tuesday to confirm for the Friday. We thought we were moving in that day so had all our belongings in a van with nowhere to go. We ended up having to stay with parents, then lockdown happened the next week so that was us stuck. We managed to get hold of someone 6 weeks later, a lovely girl callled joanne from the west end office who went above and beyond for us and came over to open up the paisley office to enable us to get the keys. Once in the property it was filthy (even though it should have been cleaned for us the 6 weeks previously when we were meant to be moving in). Once in, after a few months the fridge broke and we were left for 10 days with no fridge or freezer and the usual passing the buck from one person to the next. There was a constant leak from the shower and the water was running down to the hall right above the fusebox, we complained so many times but nothing was happening. We contacted Scott Dickie for help as the repair team were not doing anything and his response was basically this has nothing to do with me! We ended up being able to contact the landlord direct who was not happy with the way things were dealt with by Slater and Hogg and let us organise our own reapairs. The incompetence of Scott Dickie and his team lead to our landlord leaving Slater Hogg and going with a new agency much to our relief!
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Latest Reviews

View all Reviews 16
24th Feb 2022
reviewed by 'Lorna'
“From the start to the end Slater Hogg and Howison were amazing! Stevie put my mind at rest instantly and ......”
21st Feb 2022
reviewed by 'Louise'
“Kellie and Maddie have been great throughout the whole process of renting out my property. From the initial visit to ......”
14th Nov 2021
reviewed by 'Libby'
“From the very first meeting with David, we knew we were in good professional hands.Our house was on the ......”
22nd Oct 2021
reviewed by 'Zahida'
“My experience with the office in Paisley was exceptional, I viewed my property with Kellie Nichol and we got accepted ......”
14th Oct 2021
reviewed by 'linda'
“tried to contact them 3 times to get a viewing on a property,it would appear they didn't contact me left ......”
20th Jul 2021
reviewed by 'Tina'
“I required a really quick turn around to move into a property. Alex was more than accommodating of this and ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Slater Hogg & Howison
17-19 Gauze Street
Paisley
Renfrewshire
PA1 1ES
0141 292 6282

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 40% £70,000 £159,000
Lettings 100% 88% £410 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 5 2 2 2 0 0 0 2
Areas covered
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“From the start to the end Slater Hogg and How......”

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Feb 24,2022
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Sam
By: 'Lorna'
Feb 24,2022
0 people found
this helpful
From the start to the end Slater Hogg and Howison were amazing! Stevie put my mind at rest instantly and Sam was so reassuring and helpful! Thank you so much for taking the stress out of selling! I will definitely recommend!...
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“Kellie and Maddie have been great throughout ......”

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Feb 21,2022
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Madeline
By: 'Louise'
Feb 21,2022
0 people found
this helpful
Kellie and Maddie have been great throughout the whole process of renting out my property. From the initial visit to a new tenant moving in they have handled everything very professionally and efficiently and have always been very responsive to any queries I've had....
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“Friendly, Professional Service...”

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Nov 14,2021
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David
By: 'Libby'
Nov 14,2021
0 people found
this helpful
From the very first meeting with David, we knew we were in good professional hands. Our house was on the market for just over a week, attracting a lot of attention, which ended up going to a close. The result was amazing!!! The whole process ...
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“My experience with the office in Paisley was ......”

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Oct 22,2021
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Kellie
By: 'Zahida'
Oct 22,2021
1 people found
this helpful
My experience with the office in Paisley was exceptional, I viewed my property with Kellie Nichol and we got accepted for it . I found Kellie professional approachable and very friendly throughout our dealings. I would highly recommend their office to anyone considering moving home....
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“tried to contact them 3 times to get a viewing on ......”

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Oct 14,2021
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By: 'linda'
Oct 14,2021
2 people found
this helpful
tried to contact them 3 times to get a viewing on a property,it would appear they didn't contact me left details everything I tried.Won’t be selling my home with them now so lost my potential business.The seller probably hasn’t got a ...
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“I required a really quick turn around to move......”

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Jul 20,2021
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Alexsandra
By: 'Tina'
Jul 20,2021
0 people found
this helpful
I required a really quick turn around to move into a property. Alex was more than accommodating of this and my working hours. It made a very stressful situation to a lot smoother. Very grateful for her help....
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“Alex was very approachable and professional I......”

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Jun 24,2021
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Alexsandra
By: 'Christine'
Jun 24,2021
0 people found
this helpful
Alex was very approachable and professional I found he process easy and stress free, Alex was very helpful. I appreciate all you’re help!...
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“Alex was very approachable and professional I......”

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Jun 24,2021
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Alexsandra
By: 'Christine'
Jun 24,2021
0 people found
this helpful
Alex was very approachable and professional I found letting a property easy and it’s a straight forward process. Alex was very helpful....
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“Hi I would like to say a thank you to Alexsa......”

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May 05,2021
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Alexsandra
By: 'Claire from Greenock'
May 05,2021
0 people found
this helpful
Hi I would like to say a thank you to Alexsandra from Slater Hogg (paisley) she was fantastic , when showing myself around. She was pleasant and very professional . She made me feel comfortable - almost like a friend I had known for years. No stone ...
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“Letting from Slater Hogg was the worst experi......”

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Feb 05,2021
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Scott
By: 'Louise'
Feb 05,2021
6 people found
this helpful
Letting from Slater Hogg was the worst experience of our lives! Never met people that do not give a toss about their job and customer service as much as I have since dealing with them. Scott Dickie was completely useless, lied to us from the ...
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“Watch what you sign...”

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Nov 08,2020
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By: 'colin'
Nov 08,2020
1 people found
this helpful
Happy with service received. However it was made clear that the fee charged would be £1100 + VAT by manager stephen. We were made aware of a marketing fee of £350 + VAT but told this was only applicable had the property not sold. Lo and behold on conclusion ...
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“Absolutely terrible, landlord and letting age......”

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Oct 31,2019
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By: 'Christopher'
Oct 31,2019
4 people found
this helpful
Absolutely terrible, landlord and letting agents left me and my kids without hot water and heating for 6 months and couldn’t give a damn...
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“I have never dealt with such a bunch of patronising, ......”

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Mar 05,2018
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Sam
By: 'Sterling01'
Mar 05,2018
3 people found
this helpful
I have never dealt with such a bunch of patronising, unprofessional, incompetent people in all my life. Their ineptitude and lies, led me to losing a house sale as they had not qualified the potential buyers properly to find out they did not have any ...
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Comment on agent fees
Too expensive considering the rubbish service
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“Waited 1/2 hour for her to turn up. On her arrival, ......”

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Apr 30,2014
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By: 'Anon'
Apr 30,2014
1 people found
this helpful
Waited 1/2 hour for her to turn up. On her arrival, not even an apology for being late. Didn't smile once during the whole time. Sales person. Phew! I don't think so...
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“the service we have recieved from this branch has been ......”

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Mar 21,2013
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By: 'Unhappy'
Mar 21,2013
8 people found
this helpful
the service we have recieved from this branch has been terrible from start to finish. we used them to let our flat and buy our new home. when we went to view the house we wanted to buy, they had not told the previous occupants ...
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“Very poor service overall. When siging they lost drivers license ......”

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Nov 29,2012
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June
By: 'Fefy'
Nov 29,2012
5 people found
this helpful
Very poor service overall. When siging they lost drivers license that i gave them for iD purposes , then they lowered the rent of my property without consulting me ( i found out by accident on line), references were not robust i.e used mobile phone numbers. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Slater Hogg & Howison, Paisley PA1 1ES



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