Nottingham, NG5
4.8/5, 95 reviews
94% recommended
90% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction

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“Lived with Northwood 2019-2021...”

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Feb 04,2021
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Sarah Stillman
By: 'McVeigh'
Feb 04,2021
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I lived with Northwood for a little over a year and had a truly brilliant experience. I’ve lived in many different properties with a variety of letting agents and landlords and Sarah and the rest of the team at Northwood are head and shoulders above every other organisation and landlord I’ve dealt with. From the moment I contacted them for a viewing, they were courteous, knowledgeable and responsive. I’ve been left hanging for days and even weeks with other landlords so it was refreshing to deal with an organisation who were transparent throughout. When I moved in the process was seamless, the flat was spotless and I was provided with all the information I needed for my tenancy, from phone numbers to council tax information, it made a stressful transition much easier. Throughout the tenancy, Sarah was very helpful and often went above and beyond to assist me with any issues. There were a number of things that stood out during my tenancy that have left me wanting to write a review (which I’ve never really done before). Firstly, Sarah and my landlord’s approach to me being furloughed. For three months in 2020 I was placed on furlough, meaning I took a 20% pay cut and was potentially looking at redundancy. While this wasn’t the end of the world, it was a difficult period. I communicated my situation at work with Sarah as I thought it was best to keep her in the loop. Within hours, she’d called the landlord and they’d both agreed to lower my rent by 20% for the duration of my furlough to help me. This is unheard of from a landlord/letting agent, at least in my experience. I was genuinely blown away and could not be more grateful. In a rubbish year of ups and downs, this act of kindness really cheered me up! Secondly, when the flat inspection was conducted at the end of my tenancy, there was some minor damage on the kitchen wall that I’d caused when moving stuff out. Due to my experience in previous tenancies, I assumed I would be charged heavily for this. However, Sarah explained that her and the landlord agreed that it was just wear and tear so I had my full deposit returned to me. They could have easily tried to charge me and made an issue out of the damage, like I know some organisations would, but in this case Northwood were understanding and relaxed. Finally, I had to return my wifi hardware to the provider upon leaving the flat but hadn’t been able to book a slot for them to collect it while I was still living in the property. Sarah went above and beyond by collecting the hardware after I’d left and posting it on my behalf to save me getting charged. I have been absolutely blown away by the professionalism, compassion and general attitude of Sarah, her colleagues and of course my landlord. I cannot recommend this company enough and although 2020 was a rubbish year for me, I was cheered up consistently and felt genuinely supported by Northwood. Thank you for a wonderful experience and if and when I am renting again, you will be my first port of call.
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Latest Reviews

View all Reviews 95
15th Oct 2024
reviewed by 'Michael Smythe'
“We’ve rented our property for 5 years, We have always had excellent service from Northwood Nottingham, we had an inspection ......”
29th Apr 2024
reviewed by 'Manjusha Joseph'
“Excellent service,quick response for each queries,good staffs especially Ms Dawn is very supportive....”
31st Jan 2024
reviewed by 'Neil Cook'
“I work with Dawn Moore as a contractor. The working relationship we have is exceptional. Always a smile when I ......”
13th Jul 2023
reviewed by 'Scott'
“Kofi has been great. He went above and beyond and I am so grateful for his service. Would recommend these!...”
8th Jul 2023
reviewed by 'CB'
“I rented a property with Northwoods for two years and in that time their service was fantastic. At the beginning ......”
19th Jun 2023
reviewed by 'Yamin'
“Lovely and caring staff, efficient service. Always helpful. Would highly recommend....”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Northwood
568 Mansfield Road
Sherwood,Nottingham
Nottinghamshire
NG5 2FS
01159 693 456

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £80,000 £226,000
Lettings 100% 97% £300 £5,007
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 0 55 4 9 0 6 0 2 2
Areas covered
  • Nottingham and surrounding Areas
Services offered
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Beverley & Hull, HU1

“We’ve rented our property for 5 years...”

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Oct 15,2024
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Lorna
By: 'Michael Smythe'
Oct 15,2024
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We’ve rented our property for 5 years, We have always had excellent service from Northwood Nottingham, we had an inspection of our property from Northwood yesterday, from a very professional, efficient and very friendly Lorna. We have had several inspections during our time, and even ...
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“Excellent service,quick response for each que......”

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Apr 29,2024
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Dawn
By: 'Manjusha Joseph'
Apr 29,2024
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Excellent service,quick response for each queries,good staffs especially Ms Dawn is very supportive....
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“I work with Dawn Moore as a contractor. The ......”

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Jan 31,2024
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By: 'Neil Cook'
Jan 31,2024
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I work with Dawn Moore as a contractor. The working relationship we have is exceptional. Always a smile when I walk into the office, and always firm but fair. I work for several letting agencies but Dawn makes my working experience for Northwood the top ...
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“Above and Beyond...”

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Jul 13,2023
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Kofi
By: 'Scott'
Jul 13,2023
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Kofi has been great. He went above and beyond and I am so grateful for his service. Would recommend these!...
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“Great Renting Experience...”

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Jul 08,2023
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By: 'CB'
Jul 08,2023
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I rented a property with Northwoods for two years and in that time their service was fantastic. At the beginning the contracts were sorted quickly and any teething problems with the house were resolved promptly. This continued throughout my tennancy for example when the boundaryfence ...
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“Lovely and caring staff, efficient service. A......”

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Jun 19,2023
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By: 'Yamin'
Jun 19,2023
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Lovely and caring staff, efficient service. Always helpful. Would highly recommend....
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“Lovely and caring staff, efficient service. A......”

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Jun 16,2023
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By: 'Yamin'
Jun 16,2023
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Lovely and caring staff, efficient service. Always helpful. Would highly recommend....
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“I recently purchased a property through North......”

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Apr 30,2023
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By: 'Victor'
Apr 30,2023
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I recently purchased a property through Northwood Estate Agents, Nottingham and I must say that their service was nothing short of exemplary. From the moment I began my property search, the Northwood team was incredibly helpful, attentive, and professional. The communication from the team was ...
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“Very efficient and friendly service....”

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Feb 24,2023
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By: 'Jan'
Feb 24,2023
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Very efficient and friendly service. We have been landlords for many years and are happy to recommend the team, they have made our lives less stressful....
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“5* to all...”

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Feb 24,2023
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Donna
By: 'Danny Toye'
Feb 24,2023
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Just thought I'd leave a quick review!! Everyone in the office are great!! Especially Donna who is a great help!!...
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“Good service...”

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Feb 23,2023
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Sarah Stillman
By: 'Carolina'
Feb 23,2023
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Sarah Stillman was very helpful with helping me move to my new flat and organised everything efficiently. I would recommend this service....
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“Great service from the team, have used them f......”

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Feb 23,2023
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Sarah Stillman
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Lorraine
By: 'lee'
Feb 23,2023
0 people found
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Great service from the team, have used them for property rentals for years now, always helpful and speedy to respond to both mine and the tenants needs. Sarah and the team in lettings has been superb!...
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“New Landlord...”

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Feb 23,2023
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Lorraine
By: 'Luke Sewell'
Feb 23,2023
0 people found
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Sarah and her team were fantastic, as a new landlord the process was So simple for me thanks to them and the property was rented asap. 10/10...
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“Efficient management...”

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Feb 17,2023
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Lorraine
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Sarah Stillman
By: 'Fernando&Nerea'
Feb 17,2023
0 people found
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We're happy with the management we've received so far from Northwood Agents. We moved into the new flat in December and Sarah was very kind when she showed us the apartment and when agreeing for a second visit. Lorraine has taken over since then and ...
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“Letting Manager...”

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Feb 15,2023
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Sarah Stillman
By: 'PUI SHAN YU'
Feb 15,2023
0 people found
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Sarah is a diligent staff. I can get her feedback on the same day when I have any problem. Appreciate her quick response, follow up action and the solution to fix the problem what I have. Great job....
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“THEIR SERVICES WAS SIMPLE AND AMAZING. THE ......”

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Feb 15,2023
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By: 'Ezinne'
Feb 15,2023
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THEIR SERVICES WAS SIMPLE AND AMAZING. THE APPROACH TO VIEWING OF THE HOUSE AND RESPONSE TO APPLICATION WAS QIUICK AND VERY INTERESTING....
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“Renting...”

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Feb 15,2023
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By: 'Osuocha'
Feb 15,2023
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The agents are very responsive. They respond to calls and keep to time of appointment. I highly recommend and appreciate them...
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“Fantastic People and Service...”

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Feb 08,2023
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By: 'Shelagh Mitson'
Feb 08,2023
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Northwood has been managing my rental property for a number of years, and their service has always been first rate. They respond to enquiries very quickly and are always happy to help. They have a network of contractors covering every conceivable area of property maintenance, ...
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“Excellent service....”

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Feb 07,2023
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Rhihanna
By: 'Sue'
Feb 07,2023
0 people found
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Excellent service. My problem was dealt with quickly and efficiently. The team was very pleasant and Rhihanna was very helpful. I'm extremely pleased....
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“Brilliant service...”

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Jan 25,2023
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Rita
By: 'Mike Asher'
Jan 25,2023
0 people found
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Brilliant service and help from Rita in Accounts as usual. I know everytime I talk to her I am going to get the support I want. And she answers the phone first time without telling me my call is important etc ! Thank you...
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“I have been a tenant with Northwood for 6 mon......”

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Jan 20,2023
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By: 'Sam, Nottingham City'
Jan 20,2023
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I have been a tenant with Northwood for 6 months now and they are so fast at responding to any issues, queries or any help i've needed all along. Effortless and easy property inspections. Rita in account's is particular is very thorough and helpful. I would ...
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“All reported jobs to be attended to...”

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Jan 20,2023
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Suzanne
By: 'Janet Waters'
Jan 20,2023
0 people found
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I am very happy to learn to learn that all the repair jobs reported will be attended to by contractors in the near future. I am impressed with the attitude of the lady that came to inspect my house, Suzanne, as she was very positive ...
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“I just want to thank you MS RITA HARDY of Nor......”

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Jan 19,2023
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Rita
By: 'Albert'
Jan 19,2023
0 people found
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I just want to thank you MS RITA HARDY of Northwood for her extended support in getting my Energy Rebate Voucher. For almost one month I've tried chasing my Energy company but they were not responding properly and instead asking the same documents again and ...
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“I’ve been renting a property through Northwoo......”

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Jan 17,2023
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Lorraine
By: 'Hilda'
Jan 17,2023
0 people found
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I’ve been renting a property through Northwood for several years now and I would highly recommend trusting Northwood with you rental You’ll receive A * treatment and guidance of the process from the whole team who are both professional and friendly ....
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“Nottingham office...”

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Jan 11,2023
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By: 'Rasha Khader'
Jan 11,2023
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I had the pleasure to deal with Rhianna Okure at Nottingham office during the final days of my tenancy. She was absolutely amazing. She was patient, understanding, and very quick to respond and help. She is by far the best Northwood employee I had contact ...
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“The people working at Northwood have great co......”

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Jan 11,2023
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Lorraine
By: 'Preeya'
Jan 11,2023
0 people found
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The people working at Northwood have great communication skills and are very helpful. They have helped us to move in without difficulty despite having dealt with them from abroad. Really appreciate....
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“Responsive & professional team...”

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Dec 12,2022
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Chyna
By: 'Simon W'
Dec 12,2022
1 people found
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Over a number of years I have found the Northwood Nottingham team to be responsive and professional. As a remote landlord, they have been excellent in making life easy for me and looking after tenants. Recently, we needed to secure a speedy license application, which ...
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“Dealing with vacating property...”

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Dec 12,2022
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Chyna
By: 'Steve Price'
Dec 12,2022
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Chyna has been very responsive in dealing with queries associated with agreeing a sensible timeframe for our tenant to vacate the property....
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“Excellent service Always a pleasure to work ......”

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Dec 10,2022
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Sarah Stillman
By: 'Tracy'
Dec 10,2022
0 people found
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Excellent service Always a pleasure to work with, Sarah is always so helpful, professional and extremely efficient. Everything always runs smoothly....
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“Renting my properties...”

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Dec 08,2022
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Sarah Stillman
By: 'PS'
Dec 08,2022
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Sarah helped with renting my property. She and her team were very professional from start to finish and approachable at any time. Would like to say A Big Thank You for all your help and efficiently dealing with this project. I would not hesitate for ...
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Last updated at 4:12 PM 28/08/2015 by allAgents

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