Oh you're very misinformed. Being a tenant in hell with howsy, I can't even behind to tell you how difficult it's been to even get something fixed or a contractor out. I even entered the property and didn't have a functioning toilet! No one knows what their are doing there. They are sound like the same robots! I have had to do their jobs so many times I should be getting paid. Absolutely ridiculous, I'll never be using them again, been truly horrific. I am now hassled everyday by a different robot about.something that was sorted months ago and although I keep telling them that and showing them proof yet again another emails me. There was soo many redflags entering my tenancy and I should have listened. It was filthy when I moved in, toilet and shower were broken and had to wait 2 weeks for a contractor to come out, I'd viewed the property a month prior when they had told me that a man was coming out the next day to do it. It's all lies and bull. Landlords are cowboys if they use them.

It's sad to see it didn't work out for you Luke. I'm a landlord using Howsy and I've found them fantastic. However, landlords need to know you can't palm your properties off and expect all to be tickety boo. A 100% passive income is unrealsistic. I work hand in hand with howsy and this continual 2-way communication is the best result for tenants. I suspect Luke, it was the owner of the property who let Howsy down and Howsy were then on a backfoot to attempt to resolve your issues. Hopefully you're in a home you love and feel comfortable with your current landlord.