“Excellent experience with Chase Evans letting agent...”
5 Star Review
Feb 02,2021
By:
'Doel'
Feb 02,2021
Branch: London, Horizon Building,15 Hertsmere Road
Services: Lettings (as a Tenant)
Rent PCM: £1425
Would you recommend?: Yes
Postcode: E15
Branch: London, Horizon Building,15 Hertsmere Road
Lettings (as a Tenant)
Rent PCM: £1425
Postcode: E15
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I had excellent experience with Chase Evans. Saleem Akhtar who was the negotiator and arranged for my viewings was extremely helpful and the best part was him being professional at every turn yet giving a personal touch especially in these stressful times of Covid and lockdown. My previous landlord suddenly wanted to sell his flat and I had short time to find a place for myself, especially given it was December and festive season, it was difficult to get viewings. Saleem had mentioned with him around I don't need to contact any other agent and he lived up to every word of his. He was thorough with all inputs that were required for each and every property he showed. He not only made arrangements for viewings but also helped me in making a decision. He was also empathetic and gave patient hearing to all my requirements and all my questions even beyond office hours. He understood my difficulties and my work situation and made himself available for calls after his normal office schedule. I cannot recommend him enough through words of how helpful he has been. Moreover, the best part was he was also there even after tenancy contract was signed to ensure my move went well and all cleaning was arranged even though there was a separate office coordinator and property manager for the same which is not common for letting agents to continue after a different department takes over the responsibility. One additional remarkable point about him is, he was professional enough to even help me think through other property options I had from other agencies and never forced his ideas or asked me to rush into deciding into the flats he was showing. This makes him more trustworthy.
For the contract formalities, the office coordinator Tereza Simkova was also super prompt with her services and responses and was indeed very helpful.
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