0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 01,2021
Feb 01,2021
2
people found
this helpful
this helpful
We have been fatally scammed by this "agency". WE DO WARN EVERYONE before proceeding with them, as the problems never arise before signing the contract. It has been an absolute nightmare since barely a year ago decided to move somewhere else. Our minimum stay was over by then. They have completely stolen our deposit, leaving us in a critical financial situation after having a baby and both of us lost our jobs because of Covid. As an example, they quoted £900 for a job that can be easily done for £100 (we indeed found many contractors that can prove this). We have been completely helpless.
Please, stay away from these unethical and heartless people, they can ruin your life as they did to us.
Please, stay away from these unethical and heartless people, they can ruin your life as they did to us.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
12th Nov 2020
reviewed by 'Jamie'
20th Nov 2019
reviewed by 'Jeremy'
17th Dec 2018
reviewed by 'KD'
23rd Jan 2018
reviewed by 'Upset'
Opening Hours
Address
John Shepherd Lettings
The Jewellery Business Centre, 955 Penler Street
Birmingham
West Midlands
B18 6DA
0121 647 5444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £650 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Feb 01,2021
Feb 01,2021
2
people found
this helpful
this helpful
We have been fatally scammed by this "agency". WE DO WARN EVERYONE before proceeding with them, as the problems never arise before signing the contract. It has been an absolute nightmare since barely a year ago decided to move somewhere else. Our minimum stay was ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 12,2020
Nov 12,2020
2
people found
this helpful
this helpful
Rented an apartment from them for 2 years, had the curtain rail fall off the wall just missing my 1 and 2 year old! massive holes in the walls, mould around all windows and on walls had to spray them at least 2 times per week from September till ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20,2019
Nov 20,2019
5
people found
this helpful
this helpful
Absolutely shocking agents. Rented a property from them. Carpets were filthy Holes in bath tank leaking. Windows all damaged mold in bathroom and to bedroom huge crack in another bedroom... was told all would be done. Stupid me signed the agreement didnt do any off ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 17,2018
Dec 17,2018
3
people found
this helpful
this helpful
I would not recommend this agency to anybody. We made the mistake of trying to rent a property using John Shepherd only backed out after realising how ridiculously overcharged and ripped off we were being. Their fees are disgusting. And they kept all of our ...
read full review
read full review
Comment on agent fees
Atrocious. The worst.
Was this helpful?
Yes
Yes
May 30, 2019
View all comments
(1)
This company are an absolute disgrace. I am sadly beholden to them as I am locked into a tenancy agreement which I am unable to break. I was witness to one of the most DISGUSTING email exchanges I've ever had the displeasure of reading yesterday courtesy of their appalling excuse for a Property Manager,* and she deals (I use this term LOOSELY) with tenants based in Birmingham City Centre. I would advise anyone to avoid these piranhas at all costs. ...
Jan 23,2018
Jan 23,2018
1
people found
this helpful
this helpful
Very poor service from the Birmingham City office. We've now dealt with 4 agents within 4 months for very simple fixtures (high turnover). They fail to return calls often or are very slow to respond to any issues in the apartment resulting in more expenses for the ...
read full review
read full review
Comment on agent fees
Overpriced and definitely not worth it considering they did such a lousy job communicating.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
