100% lettings valuation accuracy
67% lettings fee satisfaction
Feb 01,2021
Feb 01,2021
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Review of Kings Letting Agency Enfield Town
I'm giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out the gas inspections and generally looked after the invoicing & documentation to an acceptable level. There are 2 things that let them down after we decided to sell the flat for reasons not associated with Kings. We had agreed a refund arrangement of the tenancy agreement set-up costs with Kings if/when the tenant moved out of the flat before the expiry of their years contract to buy their own home. We had agreed this with the tenant & Kings before the beginning of their tenancy. There was some unseemly retraction of this arrangement, when we came to sell the flat, until Kings realised that we had an e-mail from them, agreeing to this. Also, the tenants left some rubbish and we claimed the cost of a removal company to take it away. It took Kings 2 months to get our money back from TDS, despite paying for the removal ourselves and repeated requests for a payment out of the tenant's deposit.
I'm giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out the gas inspections and generally looked after the invoicing & documentation to an acceptable level. There are 2 things that let them down after we decided to sell the flat for reasons not associated with Kings. We had agreed a refund arrangement of the tenancy agreement set-up costs with Kings if/when the tenant moved out of the flat before the expiry of their years contract to buy their own home. We had agreed this with the tenant & Kings before the beginning of their tenancy. There was some unseemly retraction of this arrangement, when we came to sell the flat, until Kings realised that we had an e-mail from them, agreeing to this. Also, the tenants left some rubbish and we claimed the cost of a removal company to take it away. It took Kings 2 months to get our money back from TDS, despite paying for the removal ourselves and repeated requests for a payment out of the tenant's deposit.
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Latest Reviews
3rd Aug 2023
reviewed by 'Isabel and Will Smith'
25th Mar 2022
reviewed by 'Sumithra'
22nd Mar 2022
reviewed by 'Nuzhat Yasmin Kamer Kureshi'
1st Mar 2021
reviewed by 'ELISAMPETA'
1st Feb 2021
reviewed by 'Ronnie'
29th Oct 2020
reviewed by 'EnfieldBuyer'
Opening Hours
Address
Kings Group
23-25 Silver Street
,Enfield
Middlesex
EN1 3EF
020 8364 4118
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 67% | £950 | £1,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 2 | 3 | 0 | 1 | 1 | 0 | 3 |
Areas covered
- EN1
- EN2
- N21
- N13
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 03,2023
Aug 03,2023
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If you’re looking for the best team to sell your house in Bush Hill Park, Enfield, Isaac, Georgia & Doug are the team you want to hire! From the moment we met Isaac at valuation right up until completion day, he & his team went above ...
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Mar 25,2022
Mar 25,2022
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Valentine
We want to thank you for all the efforts you have made to see this sale through.
There are no words to express our huge gratitude to you and Isaac and we highly recommend your services to people we know.
Many thanks
Regards
Sumithra & ...
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Mar 22,2022
Mar 22,2022
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We have just last week rented a flat through Kings Group Enfield Town and would like to say how efficient and professional all staff we came into contact was were. They have each been professional and courteous in their mannerism and any requests by ourselves ...
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Mar 01,2021
Mar 01,2021
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As first buyers we were hesitant ,but fortunatly when you find the best team everything comes easy.The Kings group is everywere in Enfiled,thay have the best list of properties when it comes to buy, aspacialy 3 bedrooms house.Thay are good established, trustfull, professional ...
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Feb 01,2021
Feb 01,2021
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Review of Kings Letting Agency Enfield Town
I'm giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out ...
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Oct 29,2020
Oct 29,2020
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As a buyer, dealing with Kings wasn't particularly pleasant.
Having been in the property market for a number of months it appeared that Kings overvalue property by some margin. We tried to purchase one property off them that our RICS valuer confirmed was not worth ...
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Dec 02,2016
Dec 02,2016
5
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Having viewed a flat for sale through them, amazingly they never called me back each time after I made two offers on the flat. . When I chased them up the first time they said they had been too busy to call me back .If contacting ...
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Jun 13,2016
Jun 13,2016
3
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absolutely awful, poor customer service. Takes days to answer simple queries and when they finally get back to you, you have to wait more for anything to be done about your problem. kept sending repair men round during the day when they know my husband ...
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Comment on agent fees
this agent done deserve a penny. they dont do anything unless you're on the phone to them everyday chasing. absolute joke
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Oct 26,2014
Oct 26,2014
10
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These estate agents totally breach the estate agents code of practice. I was told that the property I liked had another potential purchaser (I later found out from the vendor that this wasn't true) and that I would have to use Kings' own mortgage advisor ...
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What agent could do to change your mind?
Be honest. Read and abide by the estate agents code of practice.Attached Filesnbsp;
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Oct 21,2014
Oct 21,2014
3
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Honor Rutherford: efficient, helpful, every confidence in her ability. Her customer service skills are beyond excellent, Superstar! Thank you so much again...
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Comment on agent fees
for the rent the achieved the fee was very reasonable, I would have no problems with using them again in the future
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Oct 17,2014
Oct 17,2014
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I wanted to say a personal thank you to, Kings Group, For there tireless efforts in getting us to this point. Despite all the obstacles thrown at them during the sale he was still able to get us to completion, and it was a true ...
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May 21,2014
May 21,2014
2
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My husband and I are home movers and we had an offer accepted on our new home in January 2014. The sellers informed us that they are using Kings Conveyancing and were mortified. I work in the property trade and know what a bad reputation this ...
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What agent could do to change your mind?
Employ some half decent conveyancers?!Attached Filesnbsp;
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Mar 18,2014
Mar 18,2014
4
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Disgusting company is claiming an area manager, who is entirely unknown to me, has emerge to withhold my money. They lost my respect even more when they offered a more expensive house at 1300 to me,whilst refusing to pass me for a 900 apartment. they have ...
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What agent could do to change your mind?
Simply charge for the services that is rendered.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:00 PM 26/03/2015 by james smith
