“I rented with Homelets and it was hell!!!...”
1 Star Review
Jan 31,2021
By:
'Olivia'
Jan 31,2021
Branch: Brighton, 47 Norfolk Square
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 47 Norfolk Square
Lettings (as a Tenant)
Postcode: BN2
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I rented with Homelets during my second year of uni and it was absolute hell. Within the first 24 hours of moving in, the house had to be fumigated because of a flea infestation which Patrick (manager) refused to believe until I came to him with photographic evidence of my bites. The entire team were completely incompetent, rude and lacked not only empathy but all morals entirely. Every day was a battle with trying to get basic necessities fixed such as our boiler which wasn’t working for over 3 weeks during January. We had no heating or hot water and we all had to sleep in coats etc. After asking daily for someone to come and repair, the staff at Homelets asked us to watch a YouTube video and fix it ourselves!!! The boiler was practically ancient and was a hazard in itself. The entire thing was a nightmare and I beg any student considering a property with Homelets to reconsider!!!!
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