“From the start of the process of selling our ......”
5 Star Review
Jan 28,2021
By:
'Mary'
Jan 28,2021
Branch: Newcastle Under Lyme, 35 Ironmarket
Services: Sales (as a Vendor)
Sold price: £370000
Would you recommend?: Yes
Postcode: ST7
Branch: Newcastle Under Lyme, 35 Ironmarket
Sales (as a Vendor)
Sold price: £370000
Postcode: ST7
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From the start of the process of selling our property we found Follwells extremely professional. They have the quality and customer care of a family owned business where all parties are really invested in doing the best they can for their customers.
Our first meeting was with Mark who did the valuation. We felt totally confident in him, as rather than do a hard sell he demonstrated an excellent knowledge of the industry, the local area and as a surveyor the realistic value of the property.
The EPQ was undertaken in a very professional manner by John and in all cases the visits to our home were undertaken in a very Covid secure manner.
We took the opportunity to go on holiday between lockdowns which was in the first week of engaging Follwells and just after our preliminary meetings mentioned above. We gave the keys to the property to Follwells who arranged and escorted all the viewings and we were amazed that on our return from holiday we had a very satisfactory offer.
Helen and her team in the office were outstanding; continually keeping us abreast of proceedings and where necessary chivvying on all involved in the sale (including solicitors) and thus bringing the sale to a very timely completion - right on schedule.
We would highly recommend this high quality, very effective estate agent which places customer care at the centre of their business.
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