100% sales valuation accuracy
100% sales fee satisfaction
76% lettings valuation accuracy
87% lettings fee satisfaction
Jan 27,2021
Jan 27,2021
1
people found
this helpful
this helpful
I would strongly recommend not using Dexters when looking to rent a flat.
The conduct of the Chiswick office in particular Aaron Fakolujo was so bad and threatening that I actually reported their conduct to the police.
From my personal experience I would strongly recommend any prospective tenant to not use Dexters when seeking rental Ccomodation.
The conduct of the Chiswick office in particular Aaron Fakolujo was so bad and threatening that I actually reported their conduct to the police.
From my personal experience I would strongly recommend any prospective tenant to not use Dexters when seeking rental Ccomodation.
Was this helpful?
Yes
Yes
Jan 28, 2021
Dear B.Fildes, I am concerned to read your review, however we have been unable to locate your details on our database. Please can you contact me at [email protected] with further information. Kind regards, Sarah Tranter
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
7th Oct 2022
reviewed by 'RJG'
27th Jan 2022
reviewed by 'Alka'
27th Jan 2022
reviewed by 'Hanan'
8th Dec 2021
reviewed by 'Wellington'
Opening Hours
Address
Dexters
4 Wood Street
Kingston upon Thames,London
Greater London
KT1 1TG
020 8546 3555, 020 8546 3003
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £767,500 | £767,500 |
| Lettings | 76% | 87% | £850 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 3 | 31 | 6 | 3 | 0 | 2 | 1 | 2 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 07,2022
Oct 07,2022
0
people found
this helpful
this helpful
After struggling for 4 months to find a flat, Alex was very supportive in helping me and my friends find our new home. He has been responsive, answered all of our queries and questions and has been very understanding and helpful. Thank you Alex for making ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11, 2022
View all comments
(1)
Dear Alex, Thank you for taking the time to leave such a wonderful review. Your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Rebecca Hodgson, Customer Relations Team ...
Sep 22,2022
Sep 22,2022
0
people found
this helpful
this helpful
It was really great experience with Ms. Amelia throughout the discussion and provided useful information to ease our searches for new flat. Much appreciated. Thanks Saud....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29, 2022
View all comments
(1)
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amelia, and hope we can help again in the future. Kind regards, Ria Burton, Customer Relations Tea ...
Mar 22,2022
Mar 22,2022
0
people found
this helpful
this helpful
We were very impressed with Dexters. Ben was highly professional and extremely supporting in accommodating our needs. He worked quickly and was very clear as what we needed to do to secure our rental apartment. Will definitely use them again and would highly recommend them...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 30, 2022
View all comments
(1)
Dear Val, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Ria Burton, Customer Relations Team ...
Jan 27,2022
Jan 27,2022
0
people found
this helpful
this helpful
Katrina was extremely helpful and always there to answer any questions we had, she handle selling of our property very professionally. Thank you so much to all the team who played a part in helping us.
Tom & Alka Lawrence...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 31, 2022
View all comments
(1)
Dear Tom and Alka, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office will be thrilled to read this. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Ria Burton, Customer Relations Team ...
Jan 27,2022
Jan 27,2022
0
people found
this helpful
this helpful
Jack Morgan at Dexter’s Kingston was extremely helpful . He helped me a lot with his excellent services and professional way to deal with clients. He is brilliant, he knows how to make customer satisfied. Thank you very much Jack. You are so good. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 31, 2022
View all comments
(1)
Dear Hanan, Thank you for taking the time to leave a great review regarding your experience with Jack. Your positive feedback motivates the team as their effort are acknowledged. We hope that we can assist you in the future. Kind regards, Ria Burton, Customer Relations Team ...
Dec 08,2021
Dec 08,2021
0
people found
this helpful
this helpful
Alex Fraser was very helpful and effective in his job . He helped finding me and my family a nice home within few days, in a beautiful location.
All in all Dexters have been incredibly responsive in finding properties so I would definitely recommend you to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 13, 2022
View all comments
(1)
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team ...
Oct 24,2021
Oct 24,2021
2
people found
this helpful
this helpful
Don't even try getting their service if you don't want to be homeless in the middle of everything. NO STARS IF POSSIBLE.
My partner and I have not seen it coming. or anyone in behalf of Dexters didn't even have the decency to email my ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 26, 2021
View all comments
(2)
Thanks for your response. She had called yesterday, Monday, but I was at work in the hospital all day. However, she have not left an email though but had committed to call me back on Thursday. ...
May 26,2021
May 26,2021
0
people found
this helpful
this helpful
I have been impressed by the professional and courteous service provided by this company. I liaised with Emily and found her to be efficient, polite and well organised. Her advice was knowledgeable and based on experience....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 10, 2021
View all comments
(1)
Dear Jane, Thank you for your kind comments in relation to Emily. I will ensure that these are fed back to her Manager and are pleased to hear that you have had a great experience with Dexters. Kind regards, Sarah Tranter ...
Jan 27,2021
Jan 27,2021
1
people found
this helpful
this helpful
I would strongly recommend not using Dexters when looking to rent a flat.
The conduct of the Chiswick office in particular Aaron Fakolujo was so bad and threatening that I actually reported their conduct to the police.
From my personal experience I would strongly recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 28, 2021
View all comments
(1)
Dear B.Fildes, I am concerned to read your review, however we have been unable to locate your details on our database. Please can you contact me at [email protected] with further information. Kind regards, Sarah Tranter ...
Nov 14,2019
Nov 14,2019
0
people found
this helpful
this helpful
Stacie Pardoe at Dexters is very professional and is managing the issues very well. She is very friendly! Highly recommended! Stacie, thank you for your help! Best wishes, Liu...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01, 2020
View all comments
(1)
Dear Liu, Thank you for your fantastic feedback regarding Stacie. I will ensure that this is passed onto Stacie and her manager, who I am sure will be thrilled by your comments. Kind regards, Sarah Tranter ...
Nov 14,2019
Nov 14,2019
0
people found
this helpful
this helpful
After several exchanges of emails and phone calls regarding the rented property me and my family live at, finally had the pleasure of meeting Stacie during one of the regular visits. All the work she has been doing with/for us has always proven to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 30,2019
Jul 30,2019
0
people found
this helpful
this helpful
Stacie at Dexters is great. She is always meets my three Ps that I look for in a property manager: prompt, personable, and polite. I have had a few issues with the property I am in (my fault!), but Stacie has helped to resolve. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
Dear Adam, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team ...
Jul 02,2019
Jul 02,2019
0
people found
this helpful
this helpful
Penny at Dexters in Kingston is very helpful and supportive of our issues. She does all she can, together with the maintenance team, to keep us informed throughout the process to fix any littlw problem....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
Dear Annamaria, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team ...
Jun 20,2019
Jun 20,2019
0
people found
this helpful
this helpful
Continues the good work after Paul moved on. Efficient , friendly and timely. Sorts out issues. Keep up the good work Stacie !...
read full review
read full review
Comment on agent fees
Ok
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
Good to meet Joanna who has just taken over the letting portfolio which includes our flat at Queens Reach. She was aware that we had a call out recently when our immersion heater failed to work. Turned out to be attached to a clock which ...
read full review
read full review
Comment on agent fees
Not applicable - we are the tenants
Was this helpful?
Yes
Yes
Jun 14,2019
Jun 14,2019
0
people found
this helpful
this helpful
.Stacie Pardoe paid me a visit yesterday and was very gracious, and she was always very helpful and polite. My family and I are very pleased with her performance in helping us. Thank you Stacie
by Patricia ....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
Dear Patricia, We greatly appreciate you putting aside the time to submit a review about our Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team ...
May 17,2019
May 17,2019
0
people found
this helpful
this helpful
Would just like to say the fantastic service we have received from Paul over the past year. He was managing the property & was outstanding help when we had the fire, kept in contact regularly & made sure we were ok directly afterwards & throughout the refurb also ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
Dear John, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team ...
May 10,2019
May 10,2019
0
people found
this helpful
this helpful
Stacie has always been very prompt to answer queries and can take the initiative to forestall any difficulties that may arise. She is friendly and cheerful, always pleasant to talk to and endlessly helpful if anything turns awkward.
Well done, Stacie....
read full review
read full review
Comment on agent fees
No comment
Was this helpful?
Yes
Yes
Aug 12, 2019
View all comments
(1)
We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team ...
Apr 15,2019
Apr 15,2019
1
people found
this helpful
this helpful
there should be a zero star rating
dont use these people
they are decietful *
they got me into legal and financial difficulties and the 2 mentioned above are not even listed for review
a bunch of failed property investors end up at dexters!!!!...
read full review
read full review
Comment on agent fees
the pits
Was this helpful?
Yes
Yes
Apr 16, 2019
View all comments
(1)
Dear Sir/Madam, I am concerned to read your review and ask that you contact me as a matter of urgency to discuss this matter further at [email protected]. Kind Regards, Marilyn Plews Customer Relations Team ...
Mar 29,2019
Mar 29,2019
0
people found
this helpful
this helpful
Dexters have provided a great service and an extremely high number of viewings for my property. Would not hesitate to recommend...
read full review
read full review
Comment on agent fees
Very fair
Was this helpful?
Yes
Yes
Feb 21,2019
Feb 21,2019
0
people found
this helpful
this helpful
Excellent service all the time very satisfied with her service .very honest and active she took always the matter seriously
Wishing her all the best....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 18,2019
Feb 18,2019
1
people found
this helpful
this helpful
Excellent Service all the time, polite attitude and use an efficient way to manage the property issues. Very satisfied with her service....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 07,2019
Feb 07,2019
0
people found
this helpful
this helpful
Paul Ford manages the liaison between myself and my tenants in a very positive and proactive way. He keeps me updated and I feel confident in his actions and judgement....
read full review
read full review
Comment on agent fees
fair
Was this helpful?
Yes
Yes
Jan 30,2019
Jan 30,2019
1
people found
this helpful
this helpful
We have now had our property rented out through Dexters in Kingston for well over a year and we are absolutely delighted with the service that we have had, particularly from Paul Ford and Sonia De Abreu.
Both individuals go out of their way to ...
read full review
read full review
Comment on agent fees
Reasonable fees for a brilliant service!
Was this helpful?
Yes
Yes
Jan 14,2019
Jan 14,2019
0
people found
this helpful
this helpful
Paul Ford makes you rethink the typical stereotype of an estate agent! Works with you and understands views of tenants!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09,2018
Oct 09,2018
7
people found
this helpful
this helpful
Horrible service they didn't help me they live me in last minute to think everything is ok and I can move after they said we need guarantor when we finde one something still was wrong we want to took with them to finde way before ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 26,2018
Sep 26,2018
0
people found
this helpful
this helpful
Paul has done a great job in maintaining the property and ensuring that if any issues arise they are fixed promptly....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 13, 2018
View all comments
(1)
Dear Faiz, thanks for your kind comments regarding Paul in our Property Management team which I will pass on to him. We really appreciate you posting this review and would like to wish you all the best. Kind regards Marilyn ...
Sep 23,2018
Sep 23,2018
0
people found
this helpful
this helpful
In the last year Paul Ford has been great...he has dealt with the tenants, and issues arising with my, flat very quickly, efficiently and effectively....
read full review
read full review
Comment on agent fees
reasonable
Was this helpful?
Yes
Yes
Nov 13, 2018
View all comments
(1)
Thank you so much for your comments in respect of your Property Manager Paul. It's so encouraging when our clients take the time to post a review like this and I know he will be delighted. Many thanks again. Kind regards - Marilyn ...
Sep 09,2018
Sep 09,2018
10
people found
this helpful
this helpful
I entered the dexters agents in kingston to each for a flat for me and my bestfriend for the new academic year. We was approached by an agent called Nancy who showed us a few properties suitable to our match we had booked these viewings ...
read full review
read full review
Comment on agent fees
n/a
Was this helpful?
Yes
Yes
Aug 28,2018
Aug 28,2018
0
people found
this helpful
this helpful
I have found Dexters to be very prompt and professional whenever I have had an issue that needs addressing. In particular Paul Ford is always polite, personable and very approachable and gets the job done with minimal fuss....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03, 2018
View all comments
(1)
Dear Annie,
Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service.
I would like to thank you once again and wish you all the very best for the future.
Kind regards,
Marilyn Head of Customer Relations ...
Stacie
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
