Pat Robson & Co Ltd
City centre, Newcastle Upon Tyne, NE1
3.8/5, 9 reviews
78% recommended
0% lettings valuation accuracy
33% lettings fee satisfaction

“Hideous company to do business with .....coul......”

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Jan 25,2021
Minithumbdown
By: 'Stuart'
Jan 25,2021
0 people found
this helpful
Hideous company to do business with .....couldn't care less what the condition of their properties is just so long as they had their cut.....slum landlords for students!
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Opening Hours
Address

Pat Robson & Co Ltd
Unit 7, The HubHaymarket Metro Station
Newcastle Upon Tyne
Tyne & Wear
NE1 7PF
0191 222 1028

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 33% £342 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 6 2 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Hitch-Free Purchase...”

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May 20,2022
Minithumbup
Emma
By: 'Maduakonam'
May 20,2022
0 people found
this helpful
It was a delight to work with this agent during my purchase. The communication was open and all information proactively provided. Emma was ever ready to assist and made sure everything completed smoothly. I highly recommend!!!...
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By: Pat Robson & Co.
May 30, 2022
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Hello. Thank you for taking the time to leave a rating and we are delighted with your positive feedback which is very much appreciated! We look forward to working with you again in the future. ...

“Hideous company to do business with .....coul......”

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Jan 25,2021
Minithumbdown
By: 'Stuart'
Jan 25,2021
0 people found
this helpful
Hideous company to do business with .....couldn't care less what the condition of their properties is just so long as they had their cut.....slum landlords for students!...
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“Great service from the team, especially Helen......”

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Nov 27,2019
Minithumbup
Helen
By: 'CKyratsous'
Nov 27,2019
0 people found
this helpful
Great service from the team, especially Helen. Always there to answer a question and if they don't know, they find out...
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“Helpful Estate Agents...”

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Oct 01,2019
Minithumbup
By: 'Rosa'
Oct 01,2019
0 people found
this helpful
Helpful agents who responded reasonably quickly to our complaints. We received a new tumble dryer, toaster, oven and fridge during our 12 month contract due to the old ones being in poor condition so they looked after us. We received most of our deposit back which ...
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“Excellent...”

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Sep 16,2019
Minithumbup
By: 'Stuart'
Sep 16,2019
0 people found
this helpful
All round superb. They couldn't help me enough. Sorted everything quickly and professionally. Made my move so much easier. I can't thank Beth and everyone at Pat Robson enough....
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“Pat Robson & Co...”

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Aug 23,2019
Minithumbup
Laura
By: 'Laura'
Aug 23,2019
0 people found
this helpful
Laura from Pat Robson & Co was always incredibly efficient and professional when dealing with any and all of my queries and concerns. She was reassuring when there was an issue with a neighbour threatening to damage my car, and stepped in to rectify the situation....
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“Easy process & very helpful staff! Could be cheaper though....”

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Aug 15,2018
Minithumbup
By: 'Ryan'
Aug 15,2018
0 people found
this helpful
Been a tenant of pat Robson for a year now and i would recommend them. They are quick to reply to emails when you send them direct to a member of staff but it seems the email contact details on the website are dead. For ...
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Comment on agent fees
Decent -
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By: Pat Robson & Co
Aug 17, 2018
View all comments (1)
Good afternoon. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We will investigate your comments regarding our branch office inboxes as these are monitored daily. We look forward to working with you again in the future ...

“Jacki helped us whenever she could and was always friendly ......”

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Jul 14,2017
Minithumbup
Jacki
By: 'Daniella'
Jul 14,2017
0 people found
this helpful
Jacki helped us whenever she could and was always friendly when asking for help. One thing I was disappointed in was not being told about the building work behind us going on all year before moving in. This isn't Jackis fault, but the company as ...
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By: Pat Robson & Co
Jul 25, 2017
View all comments (1)
Good morning. Thank you for taking the time to leave a review and we are delighted with your positive feedback which is very much appreciated. We look forward to working with you again in the future. ...

“Very disappointed! Just want to make money but don't care ......”

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Nov 29,2016
Minithumbdown
By: 'h8patrob'
Nov 29,2016
5 people found
this helpful
Very disappointed! Just want to make money but don't care at all about their customers.... Beware of this agency!!!...
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Tenant Fees

Holding Deposit (per tenancy)

Holding Deposit - One weeks rent will be taken to secure a property and will be held for 15 calendar days (unless otherwise expressly agreed) in order to complete all tenancy documents. This amount will be attributed to the first month's rent following the execution of all tenancy documents within the 15 calendar days of receipt of the holding deposit. This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 Calendar days.
Security Deposit Equal to five weeks rent - this covers damages or defaults on the part of the tenant during the tenancy

Last updated on 04/06/2019, 11:47 AM by Pat Robson & Co

Pending

Company Tenancy Administration Fee - (full company tenancy administration fee is required to secure a property on a non AST agreement) 50% of 1 month's rent ex. VAT, 60% inc. VAT

Company Tenancy Renewal Fee - £100 ex. VAT, £120 inc. VAT

Last updated on 04/06/2019, 11:47 AM by Pat Robson & Co

Unpaid Rent

Unpaid Rent - Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.

Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last updated on 04/06/2019, 11:48 AM by Pat Robson & Co

Lost Keys

Lost Key(s) or other Security Devices - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant(s), landlord, Agent and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s), including attending a call-out for re-entry.

Last updated on 04/06/2019, 11:49 AM by Pat Robson & Co

Pending

Variation of Contract (Tenant's Request) - £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant's Request) - £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last updated on 04/06/2019, 11:50 AM by Pat Robson & Co

Early Termination(Tenant’s Request)

Early Termination (Tenant's Request) - Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. The landlord's re-let fee is equal to 75% of a months rent + VAT

Last updated on 04/06/2019, 11:50 AM by Pat Robson & Co

Referencing

Reference Fees - Not payable by tenants. A Reference fee of £35 inclusive of VAT is payable by the landlord or agent requesting the reference, and these costs should not be passed onto tenants.

Last updated on 04/06/2019, 11:51 AM by Pat Robson & Co

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Pat Robson & Co Ltd, Newcastle Upon Tyne NE1 7PF



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