100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 21,2021
Jan 21,2021
0
people found
this helpful
this helpful
Sadly the communication skills at White & Sons in Horley need urgent training. Even though we repeatedly requested they phone us with a viewing appointment to our empty property and phone the resident Manager at the complex this all fell on deaf ears. Even when I phoned with the news we had just exchanged sale contracts a message was taken but no follow up phone call. All they are interested in is getting their commission, so if you are expecting excellent customer service you will be better off going elsewhere. We have another property in the area to sell shortly and will definitely be going to a different agent. You just know if you leave a message to please phone back you might just as well be telling a brick wall!
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Jan 21, 2021
Thank you for taking the time to leave your feedback. We are obviously disappointed, and a little surprised, by the comments left. Could we ask you to contact the office at your earliest convenience, as we would really like to discuss some of the feedback given in detail. We were of the understanding that your transaction completed smoothly and you were kept fully up to speed during the process, therefore, we would like the opportunity to investigate this further if that wasn’t the case.
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Opening Hours
Address
White & Sons
3 Massetts Road
Horley
Surrey
RH6 7PR
01293 785454
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £185,000 | £185,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 21,2021
Jan 21,2021
0
people found
this helpful
this helpful
Sadly the communication skills at White & Sons in Horley need urgent training. Even though we repeatedly requested they phone us with a viewing appointment to our empty property and phone the resident Manager at the complex this all fell on deaf ears. Even when I ...
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Was this helpful?
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Jan 21, 2021
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Thank you for taking the time to leave your feedback. We are obviously disappointed, and a little surprised, by the comments left. Could we ask you to contact the office at your earliest convenience, as we would really like to discuss some of the feedback given in detail. We were of the understanding that your transaction completed smoothly and you were kept fully up to speed during the process, therefore, we would like the opportunity to investigate this further if that wasn’t the case. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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