Romford, RM1
3/5, 4 reviews
25% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

“Terrible agent...”

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Jan 16,2021
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By: 'arri'
Jan 16,2021
0 people found
this helpful
I came to a the property for a viewing, no one opened the door (I later realised the agent Danielle was showing someone). Then another viewer turned up, a few minutes later the agent opened the door and these people quickly went inside, the agent just ignored me. 20 minutes after standing outside in the pouring rain I left, as the Danielle didn't talk to me or explain what was going on and thought its okay for people to just wait in the rain for nearly half an hour. She then called me ten minutes later asking if I was waiting outside or did I already view the property? I advised her I had left because this is no way to treat potential purchasers, she advised one of them was running 15 minutes late, hence why I had to wait in the rain with no expatiation. When I told her that's still no reason to just make me wait that long in the pouring rain, she said whatever and hung up. Terrible agent, terrible service, would never buy for this agent or instruct them to sell.
Was this helpful? Yes
By: Your Move Stewart & Co
Jan 18, 2021
Can i ask that you leave a review for the correct office as this is detrimental to the incorrect business, Please direct your response to the Chadwell Heath branch and that particular member of staff that works in that office. We are independent owned and run and that staff member does not work for this organisation.

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Opening Hours
Address

Your Move
5 Old Mill Parade,Victoria Road
Havering,Romford
Greater London
RM1 2HU
01708 776 311

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £222,700 £222,700
Lettings 0% 99% £1,250 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 1 0 1 0 0 0 1
Areas covered
  • RM1
  • Havering
  • RM2
  • Romford
  • RM3
  • Hornchurch
  • RM5
  • RM7
  • RM11
  • RM12
  • RM13
  • RM14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
My deposits scheme
Latest Properties

No Properties

“Worst Estate agency...”

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Jul 26,2022
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Jamie
By: 'Ben'
Jul 26,2022
0 people found
this helpful
I had a worst experience with your move estate agent, Romford branch. In the beginning of the process, we agreed to pay a fixed amount and an agent named Eugene got me signed the paper and mentioned about percentage fee and at the end of ...
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By: Jamie Stewart
Jul 28, 2022
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As a client that signs terms of business from the outset clearly, highlighting the fees (which was a percentage not fixed fee as stated), you should expect to pay and recieve an invoice for the agreed ammount. At no point throughout the transaction did you raise any concerns about the service, nor did you have any reason to. The sale completed and the property was sold as agreed, we delivered what we had agreed and expected to revieve the agreed fee, which you signed to and also had letters co ...

“Very good agency. Very kind, very helpful tea......”

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Mar 18,2022
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Faith
By: 'Agne'
Mar 18,2022
0 people found
this helpful
Very good agency. Very kind, very helpful team. I get all my answers very quick. I give 5+++ stars. Never was so easy to communicate with agents. Thank you very much for everything. Special a big thank you to Anil and Fatih....
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“Super easy process and easy to contact the ag......”

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Nov 03,2021
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Faith
By: 'Syed Azhar hashmi'
Nov 03,2021
0 people found
this helpful
Super easy process and easy to contact the agent with quick replies. Great service from Sheref and Fatih ...Great communication and helpful throughout. Your move team is very friendly and efficient. They truly made our move easy for us. Thank Alot :)...
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“Terrible agent...”

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Jan 16,2021
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By: 'arri'
Jan 16,2021
0 people found
this helpful
I came to a the property for a viewing, no one opened the door (I later realised the agent Danielle was showing someone). Then another viewer turned up, a few minutes later the agent opened the door and these people quickly went inside, the agent ...
read full review
Was this helpful? Yes
By: Your Move Stewart & Co
Jan 18, 2021
View all comments (1)
Can i ask that you leave a review for the correct office as this is detrimental to the incorrect business, Please direct your response to the Chadwell Heath branch and that particular member of staff that works in that office. We are independent owned and run and that staff member does not work for this organisation. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

All complaints are to be directed to the director on [email protected]
Last updated at 4:49 PM 27/01/2016 by Jamie Stewart

Awards won by Your Move, Romford RM1 2HU



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