Huddersfield, HD1
2.4/5, 11 reviews
36% recommended
100% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
71% lettings fee satisfaction

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“Shockingly bad experience with this company...”

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Jan 05,2021
Minithumbdown
By: 'Paige'
Jan 05,2021
3 people found
this helpful
Terrible and most unorganised service I have ever used and would not recommend to anyone. I have had nothing but stress and disappointment since renting with WH Brown: from initially having a rainwater leak into my property on my first day of my moving date, to 3 months down the line while having to live elsewhere until this could be fixed because of Covid. I was told that I would not have to pay the rent until the leak was fixed in writing via email and whilst I was living elsewhere. 4 months in to the contract, once I moved in and the leak was fixed, to now being told that I owe them money, the landlord is denying that he ever said this and they are evicting me because they can’t get it in writing from him, which I had no idea about until 4 months into the contract. Spoke to a solicitor and was told that W H Brown are the landlord’s agent and so they are his voice, so if you have it in writing from them then they would struggle to argue in court. I am being evicted, with threats to take me to court for something which was THEIR FAULT. The most untrustworthy company I have ever come across. Nothing but un needed stress to add to an already stressful year.
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Latest Reviews

View all Reviews 11
8th Apr 2024
reviewed by 'Arshad'
“TOTALLY SHODDY APPROACH TO MANAGING CLIENTS. WENT TO THE PROPERTY TO VIEW AND NO ONE TURNED UP. DROVE AROUND 40 MIN ......”
8th Apr 2024
reviewed by 'Miss Kirstie Chan'
“Very poor experience with the Huddersfield branch. I am having to do a ridiculous amount of the work they are ......”
26th Apr 2022
reviewed by 'Tristan'
“William H Brown found us a property to rent in 2021. They assured us that there was still work being done ......”
5th Oct 2021
reviewed by 'Kyle'
“ABSOLUTELY SHOCKING ESTATE AGENTS MADE ME SIGN EVERYTHING OVER GAVE NOTICE TO MOVE OUT AND WHEN IT COMES TO HANDING ......”
5th Jan 2021
reviewed by 'Paige'
“Terrible and most unorganised service I have ever used and would not recommend to anyone. I have had nothing but ......”
13th Feb 2018
reviewed by 'Ms'
“Excellent service from Anna Maria in the Birkenhead team. Have used William H Brown for 7 years but rarely get any ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

William H Brown
8 Westgate
Huddersfield
Yorkshire
HD1 1NN
01484 542072

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 0% £0 £0
Lettings 100% 71% £400 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 4 0 0 0 0 0 3
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“TOTALLY SHODDY APPROACH TO MANAGING CLIENTS. WENT TO THE PROPERTY ......”

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Apr 08,2024
Minithumbdown
By: 'Arshad'
Apr 08,2024
0 people found
this helpful
TOTALLY SHODDY APPROACH TO MANAGING CLIENTS. WENT TO THE PROPERTY TO VIEW AND NO ONE TURNED UP. DROVE AROUND 40 MIN TO GET THERE!. THEN PHONED AND RECIEVED FEEBLE EXCUSES!...
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“Can't do their job...”

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Apr 08,2024
Minithumbdown
By: 'Miss Kirstie Chan'
Apr 08,2024
0 people found
this helpful
Very poor experience with the Huddersfield branch. I am having to do a ridiculous amount of the work they are supposed to do, I might as well have gone with purple bricks as the standard is so low that I am having to do everything ...
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“Never again...”

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Apr 26,2022
Minithumbdown
By: 'Tristan'
Apr 26,2022
1 people found
this helpful
William H Brown found us a property to rent in 2021. They assured us that there was still work being done on the property at the time, and that the issues we identified were all due to be fixed before we moved in. Turns out that ...
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“ABSOLUTELY SHOCKING ESTATE AGENTS MADE ME SIG......”

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Oct 05,2021
Minithumbdown
By: 'Kyle'
Oct 05,2021
0 people found
this helpful
ABSOLUTELY SHOCKING ESTATE AGENTS MADE ME SIGN EVERYTHING OVER GAVE NOTICE TO MOVE OUT AND WHEN IT COMES TO HANDING KEYS OVER THEY HAVENT GOT THEM JUST TOOK 1K OFF ME AND NOT ANSWERED NO CALLS TEXTS OR EMAILS THEY MADE ME SIGN LOADS OF ...
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“Shockingly bad experience with this company...”

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Jan 05,2021
Minithumbdown
By: 'Paige'
Jan 05,2021
3 people found
this helpful
Terrible and most unorganised service I have ever used and would not recommend to anyone. I have had nothing but stress and disappointment since renting with WH Brown: from initially having a rainwater leak into my property on my first day of my moving date, ...
read full review
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“Excellent service from Anna Maria in the Birkenhead team. Have ......”

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Feb 13,2018
Minithumbup
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Anna
By: 'Ms'
Feb 13,2018
0 people found
this helpful
Excellent service from Anna Maria in the Birkenhead team. Have used William H Brown for 7 years but rarely get any updates from the Huddersfield branch...
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Comment on agent fees
I would only recommend based on my dealings with AnnaMaria
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“Annamaria has been a great support and has helped with ......”

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Feb 01,2018
Minithumbup
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Anna
By: 'JT2109'
Feb 01,2018
0 people found
this helpful
Annamaria has been a great support and has helped with any issues we've had with our property. Shes had the patience of a saint as there was quite a bit needed doing to it! Thoroughly recommend William H Brown. they have been very good since ...
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Comment on agent fees
Only thing I would say is I dont agree with having to pay a fee of over £100 every time I renew my agreement.
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“Excellent service... kept me informed at all times... the lettings ......”

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May 25,2017
Minithumbup
By: 'Sanya'
May 25,2017
0 people found
this helpful
Excellent service... kept me informed at all times... the lettings team found me a tenant really quickly and the whole process was hassle free.. the team are professional and really friendly.. and I highly recommend. All my calls answered without delays and as a customer ...
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Comment on agent fees
Fees are reasonable.. and there are no hidden fees
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“Staff were always professional, friendly and effective at their work. ......”

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Nov 02,2016
Minithumbup
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Anna
By: 'Amiar'
Nov 02,2016
0 people found
this helpful
Staff were always professional, friendly and effective at their work. Everything that needed doing was done within the first month of moving in, usually each individual item being addressed in less that a week of it initially being raised. I wish more estate agencies were ...
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Comment on agent fees
Very reasonable
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“Appauling, they sell you the rented houses and then when ......”

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Sep 20,2016
Minithumbdown
By: 'Holly'
Sep 20,2016
2 people found
this helpful
Appauling, they sell you the rented houses and then when you need repairs they cannot complete them, you have to nag, you have to threaten, poor landlords who pay them to sort out these problems we would do better just asking him ourselves cut them ...
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Comment on agent fees
They shouldn't even charge fees for the work they do its that bad.
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“Service was very poor , staff don't listen tp customers needs, ......”

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May 24,2014
Minithumbdown
By: 'G'
May 24,2014
2 people found
this helpful
Service was very poor , staff don't listen tp customers needs, only interest is them selves, value property at a figure the always want to reduce it , property with agent 5 months and only 5 viewings , it cost me £50 to show somebody our property that was'n't in a ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by William H Brown, Huddersfield HD1 1NN



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