100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Jan 04,2021
Jan 04,2021
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people found
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This is an honest opinion and review of experiences from dealing with B&G letting agents:
They failed to fix a leaky toilet for weeks, leaving the tenant with not only the sound of constant flushing water but an extreme water bill. Despite notifications, resulting in an excess water bill of £513 that they refuse to take their legal responsibility for.
When challenged about this, the letting agents tried to claim back £415 in waived rent that the landlord agreed to write off - because B&G took 5 months to organise a contract with a new tenant, after the current tenant found multiple replacements to help with rent. The landlord wrote this off due to B&G’s incompetence and now B&G are trying to take back the agreement made.
B&G have refused to negotiate and are constantly late and dismissive in communications - they should not be trusted as lettings agents.
The tenant has also on many occasions emailed B&G letting agents on faults within the apartment that still remain unfixed and faulty. A complete failure to hold up their end of the tenancy agreement.
They failed to fix a leaky toilet for weeks, leaving the tenant with not only the sound of constant flushing water but an extreme water bill. Despite notifications, resulting in an excess water bill of £513 that they refuse to take their legal responsibility for.
When challenged about this, the letting agents tried to claim back £415 in waived rent that the landlord agreed to write off - because B&G took 5 months to organise a contract with a new tenant, after the current tenant found multiple replacements to help with rent. The landlord wrote this off due to B&G’s incompetence and now B&G are trying to take back the agreement made.
B&G have refused to negotiate and are constantly late and dismissive in communications - they should not be trusted as lettings agents.
The tenant has also on many occasions emailed B&G letting agents on faults within the apartment that still remain unfixed and faulty. A complete failure to hold up their end of the tenancy agreement.
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Latest Reviews
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4th Jan 2021
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4th Jan 2021
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Opening Hours
Address
Boulton & Griffiths - Professionals Relocating Ltd
10 Chargot Road
Cardiff
Cardiff County
CF5 1EW
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 3 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 05,2024
Nov 05,2024
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Rented with Boulton and Griffiths for 12 months, they were easy to get in contact with when we had problems and very responsive to overcoming those problems. On occasions there were delays in getting round to solving whatever issue we had, but this was down to ...
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Jun 06,2024
Jun 06,2024
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I rented through Boulton & Griffiths and they have been excellent from start to finish. Highly recommended!...
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Jan 05,2021
Jan 05,2021
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They failed to fix a leaky toilet for weeks, leaving the tenant with not only the sound of constant flushing water but an extreme water bill. Despite notifications, resulting in an excess water bill of £513 that they refuse to take their legal responsibility for.
When ...
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Mar 07, 2024
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This is a spam review. This person is not known to Boulton & Griffiths and there is no record of this person being a client through our agency. ...
Jan 04,2021
Jan 04,2021
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I've been helping a friend negotiate with Boulton & Griffiths and they're just awful. They didn't fix a leaking toilet for weeks, leaving her with an excess of £513 in water charges which is their legal responsibility - but they won't pay her back. Instead, they tried ...
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Mar 07, 2024
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This is a spam review. This person is not known to Boulton & Griffiths and there is no record of this person being a client through our agency. ...
Jan 04,2021
Jan 04,2021
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people found
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Boulton and Griffiths were an absolute let down. The main problem, as I'm sure you'll find in other reviews, is their shoddy approach to communication. They simply choose to ignore any mistakes they have made and will try and steamroll you if you ask them ...
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Mar 07, 2024
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This is a spam review. This person is not known to Boulton & Griffiths and there is no record of this person being a client through our agency. ...
Jan 04,2021
Jan 04,2021
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people found
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Refused to do repairs that resulted in an excessive water bill. Late and dismissive when replying to urgent contacts. Still refuse to complete basic repairs after months. DO NOT RECOMMEND...
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Jan 04,2021
Jan 04,2021
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people found
this helpful
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This is an honest opinion and review of experiences from dealing with B&G letting agents:
They failed to fix a leaky toilet for weeks, leaving the tenant with not only the sound of constant flushing water but an extreme water bill. Despite notifications, resulting ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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