100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
Dec 30,2020
Dec 30,2020
4
people found
this helpful
this helpful
Having just moved from England to Scotland I rented a property managed by Aberdein Considine. As independent estate agents are not regulated by the council (my daughter rents through PKC and never had any issues with the flat or the landlord) agency really has no interest if the rental property is in a suitable condition to be rented out or not. Maintenance issues are handled incredibly slowly and with out care. I raised issues with the fact out of the 3 radiators in the property only 1 worked (just) and the kitchen window would simply fall out if it wasn’t secured by the flimsy latch causing a massive hazard, safety issue. Both bedroom windows couldn’t be closed correctly and seals had perished beyond use. The state of the property upon moving in it was clear it hadn’t been cleaned at all before I got there, and I don’t mean just a bit of dust! I had been in the property for about 10 days when I got round to informing Aberdein Considine about the issues (beginning of September) I was told someone would come out to measure the windows which they did after about a week and I was told it would take a month to replace...fast forward to November and still no communication! I then decided enough was enough! No help or communication, spending a huge amount of money to keep the property warm due to lack of suitable radiators, I searched online what I could do.
By law every landlord has to comply with certain regulations in order to rent out premises. Property has to be waterproof, wind and draft proof and with working gas and electricity. Also any windows have to be secure and also in good working condition so you can air the premises and also avoid condensation. And all fixes and repairs are to be carried out in a reasonable time. The property I was renting out for 3 months since September 2020 (I have since moved out) was drafty, cold, electric heaters not working, windows falling out of the frame. All that the agency was able to do for me was to assure that it will be fixed some time in January. That’s 5 months after notifying the agency of the maintenance issues.
Staff also not very pleasant to deal with, very arrogant. Does not accept accountability.
By law every landlord has to comply with certain regulations in order to rent out premises. Property has to be waterproof, wind and draft proof and with working gas and electricity. Also any windows have to be secure and also in good working condition so you can air the premises and also avoid condensation. And all fixes and repairs are to be carried out in a reasonable time. The property I was renting out for 3 months since September 2020 (I have since moved out) was drafty, cold, electric heaters not working, windows falling out of the frame. All that the agency was able to do for me was to assure that it will be fixed some time in January. That’s 5 months after notifying the agency of the maintenance issues.
Staff also not very pleasant to deal with, very arrogant. Does not accept accountability.
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Latest Reviews
30th Dec 2020
reviewed by 'Kristine'
24th Feb 2020
reviewed by 'Connor'
7th Nov 2018
reviewed by 'Scottie'
6th May 2018
reviewed by 'David'
22nd Nov 2017
reviewed by 'Sophie'
Opening Hours
Address
Aberdein Considine
74 High Street
Perth
Perth and Kinross
PH1 5TH
01738 450700
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 33% | £495 | £900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 30,2020
Dec 30,2020
4
people found
this helpful
this helpful
Having just moved from England to Scotland I rented a property managed by Aberdein Considine. As independent estate agents are not regulated by the council (my daughter rents through PKC and never had any issues with the flat or the landlord) agency really has no ...
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Feb 24,2020
Feb 24,2020
0
people found
this helpful
this helpful
Very poor experience with this company we've waited a month on getting our deposit back but they keep avoiding in the letting agents were very poor to speak to very rude...
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Nov 07,2018
Nov 07,2018
6
people found
this helpful
this helpful
Don't use them! Apathetic service, then became they can't get much interest, let alone a sale after 4-5 months they want you to take it off their books. They still want the fees though. For nothing. I tried complaining but all they want is the ...
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Comment on agent fees
High fees .
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May 06,2018
May 06,2018
7
people found
this helpful
this helpful
We had a terrible experience with this firm. We had a property in Perth that they managed while we were living in Australia. In April 2016 they advised us that our tenant was leaving. We told them that we wanted to renew carpet and paint the ...
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Comment on agent fees
Their fees were typical of the industry.
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Nov 22,2017
Nov 22,2017
10
people found
this helpful
this helpful
THE most appalling letting agency I have ever dealt with in my life. I cannot stipulate how much they should be avoided.
We rented a 4-bedroom property from them as we we relocated and wished to consider where we wanted to buy before doing so ...
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Mar 02, 2019
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(1)
I have had a terrible experience from them recently they actually lied to my face about a property we applied for !! Never have I come across any company as incompetent and as rude as them totally unreal !! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:37 PM 05/09/2018 by heather heather
