98% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Dec 21,2020
Dec 21,2020
0
people found
this helpful
this helpful
We have been looking at properties with the view to buy for a month or so now and have had tours of many houses with many different agents.
This tour was different.
John from Thorne & Carter was much more down to earth,receptive to feedback and generally more knowledgeable than any other agents we have dealt with.
Gone was the feeling of dealing with a 'wide - boy salesperson ' , the whole process felt more professional and less rushed.
Unfortunately the house, whilst delightful , wasn't for us, but we still felt like we should recognise that we had received great service.
This tour was different.
John from Thorne & Carter was much more down to earth,receptive to feedback and generally more knowledgeable than any other agents we have dealt with.
Gone was the feeling of dealing with a 'wide - boy salesperson ' , the whole process felt more professional and less rushed.
Unfortunately the house, whilst delightful , wasn't for us, but we still felt like we should recognise that we had received great service.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
12th Jan 2024
reviewed by 'Laura'
14th Nov 2023
reviewed by 'LAC & PEC'
14th Nov 2023
reviewed by 'LAC & PEC'
30th Sep 2023
reviewed by 'Mr & Mrs Lewis'
4th Sep 2023
reviewed by 'Nat'
Opening Hours
Address
Thorne Carter & Aspen
11 & 13 High Street
Cullompton
Devon
EX15 1AB
01884 33333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 100% | £27,000 | £1,500,000 |
| Lettings | 100% | 99% | £565 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 27 | 1 | 18 | 0 | 60 | 0 | 40 | 1 | 13 | 0 |
Areas covered
- EX15
- EX5
- EX16
- EX14
- TA21
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 19,2024
Jan 19,2024
0
people found
this helpful
this helpful
We've just come through a rather tortuous purchase where the elderly owner's purchase was delayed by a solicitor's incompetence obtaining probate - admittedly in complicated circumstances. John Parkin has been consistently Frank and honest throughout and personable....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 12,2024
Jan 12,2024
0
people found
this helpful
this helpful
We recently used Thorne, Carter and Aspen for the sale of an inherited house, and they were excellent to deal with, in particular in keeping me informed and managing access to the property while being out of the country!
As first time sellers we definitely ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14,2023
Nov 14,2023
0
people found
this helpful
this helpful
We received excellent service from Henry and staff in relation to our move within Willand. They were professional, paid attention to our requests and took the lead when things along the chain were not running as smooth as expected. A thoroughly efficient estate agency practice ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14,2023
Nov 14,2023
0
people found
this helpful
this helpful
We received excellent service from Henry and staff in relation to our move within Willand. They were professional, paid attention to our requests and took the lead when things along the chain were not running as smooth as expected. A thoroughly efficient estate agency practice ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30,2023
Sep 30,2023
0
people found
this helpful
this helpful
We have just purchased a wonderful property with the help of John at Thorne Carter and Aspen in Cullompton. Every step of the way John was always there to answer any questions that we had and help us to find out any other information that ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 04,2023
Sep 04,2023
0
people found
this helpful
this helpful
Great service: professional, knowledgeable, and friendly. Very reassuring for someone renting alone for the first time!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2023
Aug 27,2023
0
people found
this helpful
this helpful
I was lucky enough to have Henry from day one and his attention to detail and eagerness to help wherever he could was evident. It wasn’t a straightforward process, but Henry was informative through and went above and beyond, communicating efficiently and effectively throughout. ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2023
Aug 23,2023
0
people found
this helpful
this helpful
Angus was absolutely incredible to deal with. We relocated From Australia and while other agents didn’t want to give us the time of day. From the first point of contact right until we moved in, he was attentive and a pleasure to deal with. ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02,2023
Mar 02,2023
0
people found
this helpful
this helpful
Beyond helpful, professional and reliable.
I have been dealing with Aspen (now Thorne Carter & Aspen) for about 4 years now. Angus was my agent from day one and I genuinely can't speak high enough of him. He is great in what he does - absolutely outstanding ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 30,2023
Jan 30,2023
1
people found
this helpful
this helpful
My experience with this company has been a delight. Rarely these days do we come across such attention to detail, yet with professionalism, diligence and friendliness. A truly remarkable combination and one that gives me no hesitation whatsoever in recommending their services to everyone.
Many ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2023
Jan 27,2023
0
people found
this helpful
this helpful
We’re not normally ones for leaving reviews but on this occasion, felt compelled to do so. From the very start, to completion of the process, Henry, and his team at Thorne, Carter and Aspen, were the ultimate professionals. Their honesty, their calm and reassuring ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 22,2023
Jan 22,2023
0
people found
this helpful
this helpful
Thank you to Henry, John and the rest of their team.
This small, local firm are a pleasure to deal with. They provide invaluable advice in a straightforward, honest way. Moving house is stressful. The stress was reduced when we received prompt replies to our ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 20,2023
Jan 20,2023
0
people found
this helpful
this helpful
Henry has been very helpful in assisting us with our house purchase. His professional, calm and non intrusive manner made our viewings very pleasant and we never felt pushed or rushed. Henry would kindly re-arrange his diary if we were arriving late due to the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 16,2023
Jan 16,2023
0
people found
this helpful
this helpful
A thoroughly professional, efficient, helpful and friendly approach to meeting client needs. Responsive to post-contract issues with all queries dealt with promptly. I dealt with Angus Watson who conducted our business with integrity, professionalism and practicality. I would not hesitate to recommend the services of ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2022
Oct 05,2022
0
people found
this helpful
this helpful
The agent, Angus, has been really excellent in helping me find rental accommodation. After a viewing at a property that wasn’t really suitable for me, he took time to understand my requirements and reached out when a suitable property appeared. Communications and transparency have ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 04,2022
Oct 04,2022
0
people found
this helpful
this helpful
Rare to find an agent who’s staff are so personable and efficient and who supportin equal measures the purchaser as much as the vendor. Customer service second to none. Thankyou John for your untiring tenacity, enabling us to buy our dream home....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 11,2022
Sep 11,2022
0
people found
this helpful
this helpful
A long established estate and lettings agency which has successfully managed our Cullompton property for the last 15 years, and recently let out a second larger property in Exeter. Angus's knowledge of the market and rental values to be expected is absolutely first rate. He and ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 11,2022
Sep 11,2022
0
people found
this helpful
this helpful
A long established estate and lettings agency which has successfully managed our Cullompton property for the last 15 years, and recently let out a second larger property in Exeter. Angus's knowledge of the market and rental values to be expected is absolutely first rate. He and ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 06,2022
Sep 06,2022
0
people found
this helpful
this helpful
As a landlord I have found this firm to be very knowledgeable about the local rentals market and their years of experience really shows through. A very friendly approachable and professional company....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05,2022
Sep 05,2022
0
people found
this helpful
this helpful
Great service by Henry and all the team, bought and sold property through them and good at keeping solicitors on their toes. Would use again....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 02,2022
Sep 02,2022
0
people found
this helpful
this helpful
Angus and everyone at Thorne, Carter and Aspen are the eternal professionals. We have used Aspens to manage our properties for over twenty years and nothing has ever been too much. They are knowledgable, friendly and always willing to help. Communication is superb and we ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
A very professional service , always keep you up to date with any issues, been with them about ten years and would thoroughly recommend them. Excellent in all aspects...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
Angus is excellent! He and his family have been my agents for over 25 years. He’s attentive to detail and acts swiftly to process jobs. He maintains regular contact with me as the landlady and with my tenants. I love the fact that he utilises ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
Found the agency very informative, gave us lots information on local area. Staff very friendly. Lovely to deal with. Park outside so easy to get to....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
We have been with Aspen property for over 15 years now and that tells you all you need to know. A prompt friendly and efficient service. An excellent team of agents....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
Excellent service, professional and friendly. Very organised so all paperwork and processes are easy to follow. Everything explained if you need guidance. A pleasant and stress free experience. Thank you....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
I have let one of my properties through Aspens ( now thorn and Carter aspens ) for many years . I have found them to be the best agents in their communiation , attention to detail and prompt responses to any queries and issues. I wish all my other ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
This is a really good company. I have all ways received a great service from Angus and will continue to do business with them . I would recommend to anyone....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2022
Aug 30,2022
0
people found
this helpful
this helpful
Letting my property through Angus has been stress free thanks to his capability of dealing with any issues. If I have any questions or problems he is quick to respond and resolve them....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2022
Aug 30,2022
0
people found
this helpful
this helpful
Office staff very helpful easy to talk to suberbly informative about the local area.
Found the service excellent I would recommend them to any potential purchaser/seller....
read full review
read full review
Was this helpful?
Yes
Yes
John Parkin
(71)
Henry Parkin
(66)
Angus
Jo Blackmore
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:48 PM 15/12/2021 by
Best Letting Agent in Cullompton 
Best Estate Agent in Cullompton 
Thanks so much for taking the time to leave a review, we really do try and be different in our approach compared to other agents. It's a shame the house wasn't quite right but we will do our best to find something for you that suits in the near future. We wish you a Merry Christmas and a Happy New year, Best wishes Team T&C