Ellman Henderson
Hove, BN3
1.5/5, 18 reviews
11% recommended
100% lettings valuation accuracy
13% lettings fee satisfaction

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“I returned home to find Mags Longbotham from ......”

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Dec 18,2020
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Mags
By: 'Paul'
Dec 18,2020
45 people found
this helpful
I returned home to find Mags Longbotham from Ellmans and our building manager Aram Papikyan had unlawfully entered my apartment and were standing in my living room!

I was furious. They apologised stating they thought I was out of the country. How does that give them the right to enter my apartment?

I still to this day have not been told the reason for their entry.

This could quite easily be a police matter.
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By: Catherine
Apr 13, 2021
Hi there, I deeply sympathize with you. We have had to go to the police several times last year in connection with Ellman's appalling management. Nothing has been resolved as yet to date.

kind regards

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Latest Reviews

View all Reviews 18
2nd Apr 2024
reviewed by 'Matt'
“Hi, I've been asking Ellmans Property management in Hove, Church Road for months to when they are going to fix ......”
4th Dec 2023
reviewed by 'KS'
“It's December 4th and I've had a hole in the bedroom where my chimney fell in two weeks ago. No ......”
7th Jun 2021
reviewed by 'Elizabeth & Catherine Lawrence'
“Hello, We have been told by Ellmans to only contact them now via post, no works are being done at ......”
2nd Jun 2021
reviewed by 'Dj'
“This is the first time I’ve written a review ever never mind a bad one but ellmanns have been ......”
16th Mar 2021
reviewed by 'JEREMY'
“I am saddened and genuinely surprised by these negative reviews. I am a local landlord whose sole aim is to ......”
18th Dec 2020
reviewed by 'Paul'
“I returned home to find Mags Longbotham from Ellmans and our building manager Aram Papikyan had unlawfully entered my apartment ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Ellman Henderson
43 Church Road
Hove
Brighton and Hove
BN3 2BE
01273 732066

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 13% £895 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 4 0 0 0 0 1 11
Areas covered
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“No empathy. No shame....”

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Dec 04,2023
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Jess
By: 'KS'
Dec 04,2023
8 people found
this helpful
It's December 4th and I've had a hole in the bedroom where my chimney fell in two weeks ago. No one has contacted me to repair the hole in two weeks. It's freezing cold. The 2ft x 1ft hole goes straight outside. There is a ...
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“WHERE ARE ELLMANS AND WHERE IS OUR 10K...”

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Jun 07,2021
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Clive
By: 'Elizabeth & Catherine Lawrence'
Jun 07,2021
35 people found
this helpful
Hello, We have been told by Ellmans to only contact them now via post, no works are being done at all for the Roof and Redecoration repairs 2021 each flat paid just under 10K for, and we were and are sent admin threats of late payment ...
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“This is the first time I’ve written a review ......”

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Jun 02,2021
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By: 'Dj'
Jun 02,2021
35 people found
this helpful
This is the first time I’ve written a review ever never mind a bad one but ellmanns have been incompetent unhelpful throughout my attempt to to rent a property through them, it’s been 6 weeks since I put down a holding fee and every ...
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By: Catherine Lawrence
Jun 07, 2021
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Please do not give into them, we think they've done a runner on us, its as quiet as the grave here: check thisout: Hello, We have been told by Ellmans to only contact them now via post, no works are being done at all for the Roof and Redecoration repairs 20201 each flat paid just under 10K for, and we were and are sent admin threats of late payment charges if we do not comply to their invoices. No cleaning has been done since 24th April 2021 when cleaning was done it was still left filt ...

“SOMEONE WHO HIGHLY VALUES ELLMANS PERFORMANCE AND CARE...”

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Mar 16,2021
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Clive
By: 'JEREMY'
Mar 16,2021
2 people found
this helpful
I am saddened and genuinely surprised by these negative reviews. I am a local landlord whose sole aim is to keep my property in an excellent state of repair and to keep my tenants happy - they stay longer this way which is obviously good ...
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By: Catherine
Apr 11, 2021
View all comments (1)
I would be most interested to know if you were / are a landlord for a Sheridan Mansions apartment ! ...

“I returned home to find Mags Longbotham from ......”

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Dec 18,2020
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Mags
By: 'Paul'
Dec 18,2020
45 people found
this helpful
I returned home to find Mags Longbotham from Ellmans and our building manager Aram Papikyan had unlawfully entered my apartment and were standing in my living room! I was furious. They apologised stating they thought I was out of the country. How does that give ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Catherine
Apr 13, 2021
View all comments (1)
Hi there, I deeply sympathize with you. We have had to go to the police several times last year in connection with Ellman's appalling management. Nothing has been resolved as yet to date. kind regards ...

“We unfortunately have Mags managing our build......”

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Sep 08,2020
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Mags
By: 'Peter'
Sep 08,2020
51 people found
this helpful
We unfortunately have Mags managing our building. She has no interest or regard for the well being of our building. Constantly requires chasing and offers no insight or solutions to any of our problems. Perhaps worst of all, she turned up late and high on ...
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“Open all hours Ellmans are not...”

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Feb 19,2020
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By: 'Ben'
Feb 19,2020
52 people found
this helpful
They don't open on weekends. They close at 5pm on weekdays (before most people have finished work). They close for lunch every week day from 1pm to 2.15pm. And seemingly they finish early on a Friday: I just tried to call them at 4.07pm and ...
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“Lived at my property for 8 years, spent thous......”

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Dec 28,2019
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By: 'Annon'
Dec 28,2019
56 people found
this helpful
Lived at my property for 8 years, spent thousands in fees, managing fees etc. Terrible staff, arrogant rude and aggressive. No slush fund, poorly managed and always at the end of the tax year they would advise that need MORE money from you to pay the ...
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“Beware Ellmans as it is now known as it is a ......”

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Sep 30,2019
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Clive
By: 'St'
Sep 30,2019
58 people found
this helpful
Beware Ellmans as it is now known as it is a VERY unprofessional managing agents that creates problems and then use the tenants hard-earned maintenance money to pretend solve them. In our case, once they had emptied the maintenance fund they then claimed they were "...
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By: Catherine Lawrence
May 22, 2021
View all comments (1)
Hi there, we paid Ellmans £9,918.29 in Feb 2021 this year, alongside payments every month of each year (we have been here for 20 years now) of £92 per month, and just over £230 every 6 months, we repeatedly asked where was the reserve fund for this though - to pay it this way - Ellmans said there wasn't a reserve fund they hadn't wanted to increase our maintenance payments as they thought we wouldn't like this. they wanted just under 10K from every flat in our block to pay for maintenance an ...

“Ellmans are, without a single doubt, the most unprofessional firm ......”

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Jul 21,2017
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By: 'Mags'
Jul 21,2017
79 people found
this helpful
Ellmans are, without a single doubt, the most unprofessional firm of property managers that I have ever had the misfortune to experience. The principal is an odious man with scant ethics. I can only assume that he remains in business simply because he has no ...
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Comment on agent fees
They take money under false pretext. Disgraceful conduct from ghastly people.
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“They are rude, unprofessional, poor communicators and devious. I can ......”

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Jun 27,2017
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Clive
By: 'avoid'
Jun 27,2017
75 people found
this helpful
They are rude, unprofessional, poor communicators and devious. I can hardly believe they are still in business. avoid if you can...
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“I have never experienced as bad customer service from any ......”

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May 11,2017
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By: 'Beandusso'
May 11,2017
74 people found
this helpful
I have never experienced as bad customer service from any company I have ever dealt with. DO NOT RENT THROUGH THEM. I put a deposit on a flat they were advertising and ended up waiting 3 months before I was able to move in. The flat ...
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Comment on agent fees
Standard
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“Extremely disappointed with the lack of professionalism with this agency. ......”

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Feb 16,2017
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By: 'Gigi'
Feb 16,2017
75 people found
this helpful
Extremely disappointed with the lack of professionalism with this agency. After viewing a property, paying a holding fee for a flat, i was unable to get through to them for the rest of the day to pay the rest of the fees. They eventually called ...
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“*They never miss an opportunity to turn a problem into ......”

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Feb 26,2016
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By: 'Leaseholder'
Feb 26,2016
78 people found
this helpful
*They never miss an opportunity to turn a problem into a crisis. He has very poor interpersonal skills, prefering to whine and shout rather than to take positive action. Although * is very helpful, calm. reasonable and efficient, this cannot mitigate Mr ** poor behaviour and inability ...
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Comment on agent fees
Very high for what they do. Poor management of expenditure.
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“Being a tenant of a flat managed by Ellmans I ......”

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Apr 24,2015
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By: 'Claire'
Apr 24,2015
73 people found
this helpful
Being a tenant of a flat managed by Ellmans I found them to be poor communicators and failed to answer emails or phone messages. At one point they lost the keys to our flat and a company repairing the window tried several times to get ...
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“I have been in my current property for 3 years and ......”

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Mar 22,2009
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By: 'tennant1'
Mar 22,2009
5 people found
this helpful
I have been in my current property for 3 years and they have always been very helpful....
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“Awful! Very bad service, very rude staff and v v ......”

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Sep 28,2008
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By: '3003'
Sep 28,2008
77 people found
this helpful
Awful! Very bad service, very rude staff and v v in effecient! Avoid it at all possible! If ever you view a home that has an ELLMAN HENDERSON sign on the back door... DONT BUY IT!!!...
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“Hi, I've been asking Ellmans Property managem......”

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Apr 02,2024
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By: 'Matt'
Apr 02,2024
4 people found
this helpful
Hi, I've been asking Ellmans Property management in Hove, Church Road for months to when they are going to fix the outside of my block. It's in terrible shape around the back of Somerhill Lodge, Hove, where water is getting into my kitchen through the ...
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Awards won by Ellman Henderson, Hove BN3 2BE



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