“Carl Green of Ewemove Rossendale, unprofessional to the core...”
1 Star Review
Dec 18,2020
By:
'Philip'
Dec 18,2020
Branch: Cleckheaton, Cavendish House, Littlewood Drive
Services: Sales (as a Vendor)
Sold price: £251000
Would you recommend?: No
Postcode: BB4
Branch: Cleckheaton, Cavendish House, Littlewood Drive
Sales (as a Vendor)
Sold price: £251000
Postcode: BB4
9
people found
this helpful
Carl green of ewemove Rossendale is the most unprofessional estate agent we’ve ever had the displeasure of selling a property with. He’s completely uninterested & unwilling to help in the sales process after a buyer has been found. God help you should your sale have any of the usual issues arise during the sales process as Carl green has proven to us during our 3 sales (all on the same house) that he’s completely & woefully uninterested in helping. He’s proven this to us on so many many occasions during the 13 months we had our property for sale with Ewemove, I just wish we’d realised sooner how utterly unprofessional he is and gone elsewhere. He displayed a complete lack of knowledge & showed a complete lack of interest in helping in all the issues that arose from the offer accepted stage to completion. He didn’t even try to hide his lack of interest on our third sale, constantly not returning our phone calls or emails when we reached out for his help that was needed during the sales process. His display of his uninterested uncaring attitude was torture for us as obviously when issues arose with a sale a month or two after the offer has been accepted we turned to our estate agent for help but his help simply wasn’t there and made a situation that simply needed an estate agents professionalism to rectify so bad the sale fell through. Feel free to contact me I’ll be happy to elaborate. Again on our 3rd sale, 4 weeks into the sale we simply asked him for an update of how our buyer was getting on with the purchase as we’d heard nothing from Carl, it took us exactly a week to get him to speak to us and even then he said he can’t give us any update. He did the bear minimum he could to help. Useless, uninterested, uncaring and unhelpful is an understatement. It is at that moment we realised what sort of a person Carl green really was and put an end to having to deal with him and asked to deal with his associate David Morris who within 30 minutes of us speaking with him provided us with a wealth of information about our current sale that instantly relieved the pressure & stress that built dealing with Carl.
Do not be fooled as we initially were by his friendly manner. He’s unprofessional to the core and lacks the knowledge to progress a sale after a buyer has been found that you’d expect as standard from an estate agent. Carl’s answer should a sale get into difficulties is to abandon that particular sale and find you another buyer. This is how he ran his business during the 13 months of us dealing with him. He’ll happily do viewings all day long for you, even on a Sunday, but after he gets you a buyer, should your sale run into any problems like ours did, Carl will not be there to help and that is the whole problem.
9
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