100% lettings valuation accuracy
99% lettings fee satisfaction
Dec 18,2020
Dec 18,2020
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This is why I absolutely DON'T recommend using the services of Parkers Estate Agents in Reading.
If you don't want your energy wasted and peace of mind shot to pieces, don't use their services.
Never have I seen lack of common sense and complete disregard of people's time taken off work, effort in research and risk going out in these hard times.
I contacted Parker's after seeing an advert on Rightmove on Monday 14/12/2020 inquiring about a 4 bed in Reading, called them up and asked if it's available, the lady who picked up (H.) told me it is available for viewing and asked me when can I see it. We agreed on the time and day 5:45pm on Tuesday 15/12/2020. I asked (H.) exactly what are the steps needed if I like the property and would like to sign it, while she was asking all the usual screening questions. She said I would call them up and get the process started online on the same day. And that another person has already put an offer but the landlord would see the offer(s) later and decide. Went on to add that my chances are better since we're only 2 people looking to move.
I specifically said, I don't want to be going all the way there from South of London zone 5 to Reading in the west to have the other potential tenants' take it the next day before I even decide, because it's happened to me before. (H.) said don't worry we'll let you know on the day so you don't go through that and save the trouble of coming to viewing it.
The next day, on the day of the viewing, 15mins into my train reaching Reading station I get a text alert that a voicemail left by (H.) to tell me Hi there, it's (H.) from Parker's. Unfortunately the property has been let. Please call me back.
I call while onboard the train in absolute shock, her colleague picks up, I explain that I'm on my way and ask to verify that the property has been let. He responded with yes I'm afraid so. I plead my cas to no resolve or offer of any outcome other than sorry it's been let, the live version.
I call again after I walk out the station, ask the colleague who picked up to let (H.) call me back. She calls, to reiterate her message again. Absolutely no resolve once again to anything we spoke about before, anything that can be done for a counter offer from my end, no other properties to see while I'm already there. Complete and utter failure of a business and who they let work there.
Advise anyone who is searching for properties in the Reading the area west of London not to use Parker's estate agents.
If you don't want your energy wasted and peace of mind shot to pieces, don't use their services.
Never have I seen lack of common sense and complete disregard of people's time taken off work, effort in research and risk going out in these hard times.
I contacted Parker's after seeing an advert on Rightmove on Monday 14/12/2020 inquiring about a 4 bed in Reading, called them up and asked if it's available, the lady who picked up (H.) told me it is available for viewing and asked me when can I see it. We agreed on the time and day 5:45pm on Tuesday 15/12/2020. I asked (H.) exactly what are the steps needed if I like the property and would like to sign it, while she was asking all the usual screening questions. She said I would call them up and get the process started online on the same day. And that another person has already put an offer but the landlord would see the offer(s) later and decide. Went on to add that my chances are better since we're only 2 people looking to move.
I specifically said, I don't want to be going all the way there from South of London zone 5 to Reading in the west to have the other potential tenants' take it the next day before I even decide, because it's happened to me before. (H.) said don't worry we'll let you know on the day so you don't go through that and save the trouble of coming to viewing it.
The next day, on the day of the viewing, 15mins into my train reaching Reading station I get a text alert that a voicemail left by (H.) to tell me Hi there, it's (H.) from Parker's. Unfortunately the property has been let. Please call me back.
I call while onboard the train in absolute shock, her colleague picks up, I explain that I'm on my way and ask to verify that the property has been let. He responded with yes I'm afraid so. I plead my cas to no resolve or offer of any outcome other than sorry it's been let, the live version.
I call again after I walk out the station, ask the colleague who picked up to let (H.) call me back. She calls, to reiterate her message again. Absolutely no resolve once again to anything we spoke about before, anything that can be done for a counter offer from my end, no other properties to see while I'm already there. Complete and utter failure of a business and who they let work there.
Advise anyone who is searching for properties in the Reading the area west of London not to use Parker's estate agents.
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Latest Reviews
1st Dec 2021
reviewed by 'Lucy'
18th Dec 2020
reviewed by 'Yosri'
13th Oct 2017
reviewed by 'Great'
Opening Hours
Address
Parkers Estate Agents
412 Reading Road
Burghfield Common,Reading
Berkshire
RG7 2EL
0118 9833897
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £1,300 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 01,2021
Dec 01,2021
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Worst experience I've ever had with a lettings agent. Every step of the way they were working against us as tenants. Would avoid at all costs...
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Dec 18,2020
Dec 18,2020
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This is why I absolutely DON'T recommend using the services of Parkers Estate Agents in Reading.
If you don't want your energy wasted and peace of mind shot to pieces, don't use their services.
Never have I seen lack of common sense and complete disregard ...
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Oct 13,2017
Oct 13,2017
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Becca was very helpful during the letting process. Attention to detail and keeping me up to date made a big difference. And thank you for the follow up.
I would recommend Parker's Reading for any real estate transactions...
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Aug 02,2017
Aug 02,2017
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Parkers has my full five star rating as they are Very informative whilst highly professional offering an overall positive experience highly recommend Becca,...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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