“Faultless service, under offer within a week ......”
5 Star Review
Aug 22,2024
By:
'Richard'
Aug 22,2024
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW16
Sales (as a Vendor)
Postcode: SW16
0
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Faultless service, under offer within a week and prompt follow ups throughout...
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“Highly recommended for both lettings & sales ......”
5 Star Review
Oct 27,2023
By:
'James'
Oct 27,2023
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW16
Lettings (as a Landlord)
Postcode: SW16
0
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Highly recommended for both lettings & sales (I used the lettings team for a number of years prior to completing this month)....
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1 Star Review
Sep 15,2023
By:
'Chrysanthi'
Sep 15,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW16
Lettings (as a Tenant)
Postcode: SW16
0
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Absolutely appalling service. Lazy to inform tenants and they had the nerve to tell me that they only work for the landlord. Excuse me you are getting money from me last time I checked. Also the landlord they are representing is a fraud ashe asked ...
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“Professional, supportive and excellent servic......”
5 Star Review
Nov 17,2021
By:
'Carol'
Nov 17,2021
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: SW16
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: SW16
0
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Professional, supportive and excellent service
Simon managed our property search through out, which was a challenge during the time when the demand was lower than the supply for a property search. He was lovely, pleasant and professional in his approach and very helpful. We wouldn’...
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“Joel has been incredibly helpful in helping u......”
5 Star Review
Jul 24,2021
By:
'Tara Blackburn'
Jul 24,2021
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: KT22
Sales (as a Buyer)
Postcode: KT22
0
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Joel has been incredibly helpful in helping us buy our first home. The process has not been easy, with many twists and turns (unexpected probate) that were out of our control. Throughout the process Joel was a constant support. Accomodating, extra viewings for ourselves and ...
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“Audrey has been an amazing letting agent, she......”
5 Star Review
Mar 10,2021
By:
'Patrick'
Mar 10,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW16
Lettings (as a Tenant)
Postcode: SW16
0
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Audrey has been an amazing letting agent, she guided us through all the process in a professional and kind way. She was available round the clock and showed us the properties in the most accurate way possible. Overall, it was a great experience and thanks ...
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“Naomi Meade is extremely unprofessional!- D......”
1 Star Review
Dec 18,2020
By:
'Swood'
Dec 18,2020
Services: Lettings (as a Landlord)
Rent PCM: £2000
Would you recommend?: No
Postcode: SW18
Lettings (as a Landlord)
Rent PCM: £2000
Postcode: SW18
5
people found
this helpful
Naomi Meade is extremely unprofessional!
- Does not follow up at all.
- Extremely unhelpful
- very rude
I wouldn’t recommend KFH Streatham to anyone looking to sell in the area. Runaway as fast as you can....
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5
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“Absolutely appalled with the service and hidden fees from this ......”
1 Star Review
Feb 20,2017
By:
'Unhappy'
Feb 20,2017
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: SW16
Lettings (as a Tenant)
Rent PCM: £600
Postcode: SW16
0
people found
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Absolutely appalled with the service and hidden fees from this agency. Their staff are incompetent and take weeks to respond to any urgent matters, the staff are rude and disrespectful and there are hidden fees absolutely everywhere. I'm afraid I have nothing good to say ...
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Comment on agent fees
Very expensive compared to other estate agents in terms of contract fees, admin fees and exit clause trigger fees and tried to charge me around £50 for simply providing a reference to a future letting agents.
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“Me and my husband have never been treated worthless like ......”
1 Star Review
Oct 30,2015
By:
'Gladys'
Oct 30,2015
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: SW16
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: SW16
1
people found
this helpful
Me and my husband have never been treated worthless like the way the company treated us. We were looking for a property to let and we decided to use this company. We viewed a property which was occupied and we decided to take it as ...
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What agent could do to change your mind?
Rip off
Attached Filesnbsp;
Comment on agent fees
Rip off
1
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“Avoid using KFH in Streatham at all costs!!! The staff ......”
1 Star Review
Jun 19,2014
By:
'1sttimebuyer'
Jun 19,2014
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: TW10
Sales (Prospective customer)
Postcode: TW10
2
people found
this helpful
Avoid using KFH in Streatham at all costs!!! The staff here are shockingly rude and customer service is downright awful, on turning up at one viewing the agent gruffly informed me she didnt have the specs and if I wanted them would have to ask ...
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What agent could do to change your mind?
Been polite and had some clue about the property she was showing us!!
Attached Filesnbsp;
2
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“KFH (Streatham) started badly by processing our contract with them ......”
2 Star Review
Jan 09,2014
By:
'JSmith'
Jan 09,2014
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE16
Lettings (as a Landlord)
Postcode: SE16
0
people found
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KFH (Streatham) started badly by processing our contract with them for a Lettings service as a Management one, which means a higher percentage for them. Once we told them we hadn't signed up for that and that we had made copies of the contract they ...
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What agent could do to change your mind?
Answer when contacted and know what is actually happening with a certain case or issue rather than different departments saying different conflicting things.
Attached Filesnbsp;
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“We have been tenants of KFH for a few years (......”
1 Star Review
Mar 26,2013
By:
'Rose'
Mar 26,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW16
Lettings (as a Tenant)
Postcode: SW16
2
people found
this helpful
We have been tenants of KFH for a few years (in the same property) and have had a dreadful experience from first to last. Despite being assured at the inventory that the property would be cleaned, we moved into a dirty flat, and the landlord ...
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2
people found
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“Appalled at the service we received. A total nightmare from ......”
1 Star Review
Jan 30,2013
By:
'Unhappy'
Jan 30,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE27
Lettings (as a Tenant)
Postcode: SE27
4
people found
this helpful
Appalled at the service we received. A total nightmare from dealing with initial paperwork, mistakes consistently made which we were then charged thrice for. Maintenance of the property has been non existent and getting civil responses from all staff has proved impossible...bullying tactics have ...
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What agent could do to change your mind?
-been honest
-responded to our letters
-communicated on any level at all.
-helped with maintenance issues still outstanding
-contacted our landlord as requested
Attached Filesnbsp;
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Was this helpful?
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Sorry to hear that the service levels you are currently receiving from KFH are not what you would expect from your managing agent.
Please see a link to our website below. We are keen to speak with you to see where we can potentially look to pick up the relationship and resolve the issues noted above.
https://www.burlingtonestates.co.uk/
Please see my contact details below for reference. I am unable to access any details directly from allAgents, so please do send an email and I will be in contact.
Kind regards,
James Cassidy | Business Development Manager
Burlington Estates
66 Grosvenor Street
London, W1K 3JL
T: 0207 499 3207
E:[email protected]
burlingtonestates.co.uk
Burlington Estates (London) Limited is registered in England
Registration Number 07854696. Registered office is
3 Park Road, Teddington TW11 0AP.
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