0% lettings valuation accuracy
33% lettings fee satisfaction
Dec 14,2020
Dec 14,2020
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Northwest homes refuses to listen to the concerns of their tenants. During this pandemic, we have had multiple viewings where those attending have touched our personal belongings, not worn masks and it is unknown if they sanitized their hands before entering the property. We have expressed to NWH on several occasions that we are uncomfortable with this and have been assured that NWH is taking all precations. That was not the case, viewers arrived in a NWH car, upon exiting the car I observed the viewers and the NWH representative put on their masks (under covid guidelines masks should be worn in any enclosed space where households are mixing) furthermore, some of the viewers and the representative took off their masks while moving around the property. We have provided NWH with a video of the house so that virtual viewings can be done. A representative (J.B.) of NWH assured us that as December is a busy and stressful time anyway for students (on top of covid and us (the tenants) currently working 6 jobs between us) that all viewings will be postponed until January. This has turned out to no longer be the case as another representative rudely informed me that J.B. had no right to promise us that and as the property has not been let for the next academic year, NWH will continue to put profit above the safety of its tenants who are already paying a premium price for a subpar service.
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Latest Reviews
10th Jul 2023
reviewed by 'Maisie'
14th Dec 2020
reviewed by 'Viktorija'
19th Mar 2020
reviewed by 'George'
Opening Hours
Address
Northwest Homes
71 Fylde Road
Preston
Lancashire
PR1 2XQ
01772 821313
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 33% | £266 | £1,440 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 10,2023
Jul 10,2023
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I had the unfortunate experience of renting with this company for 2 years. Just a few of the things I experienced was our bedroom radiator breaking in the middle of winter and being told off for calling the repair line after a week of waiting because ...
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Dec 14,2020
Dec 14,2020
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Northwest homes refuses to listen to the concerns of their tenants. During this pandemic, we have had multiple viewings where those attending have touched our personal belongings, not worn masks and it is unknown if they sanitized their hands before entering the property. We have ...
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Mar 19,2020
Mar 19,2020
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Service was very good and the guys in shop were very helpful with viewing an signing the contract for our desired property....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:11 AM 29/11/2018 by allAgents
