“This agency may be good when you are renting.......”
2 Star Review
Dec 14,2020
By:
'Lais'
Dec 14,2020
Branch: London, 326-328 Creek Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE18
Branch: London, 326-328 Creek Road
Lettings (as a Tenant)
Postcode: SE18
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This agency may be good when you are renting. However, when you are ending a contract they are a nightmare. I am 2 months pregnant and we are facing COVID 19. I've sent my notice and on the email, they send back it says that I am not allowed to be on the checkout appointment due to COVID. It means they will do the checkout without me or my husband to confirm BUT they are calling me and texting me and my husband 2 to 3 times a day to book views, picutes, videos, etc. It means I have to be opening my house for several different people after being at home WFH for 9 months. We've explained to 4 different people about all the situation. However, they pretend they don't know and the next day someone else calls to ask the same thing. I am booking the picture because I am tired of all the calls and texts they are sending. But in my point of view, they are not respecting my feelings, my health and they keep saying. Your landlord needs those pictures. I completely understand and I have already received one lady from the agency who came looked at the property and went. She could take pictures and do it all in one goal but they want to be coming to do everything separately.
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