Icon Residential
London, SW1H
1.8/5, 5 reviews
20% recommended
0% sales valuation accuracy
100% sales fee satisfaction

“Rude and useless...”

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Dec 10,2020
Minithumbdown
By: 'Hermione'
Dec 10,2020
0 people found
this helpful
Incredibly rude agent called Kevin. I am a buyer and contacted the agency several times by email to no reply. Managed to get through on the phone, a colleague gave me the number to call, when I got through the agent was rude and just put the phone down. Useless!!!
Was this helpful? Yes
By: Steven Hartman
Dec 11, 2020
I have listened to the call and it was you that was rude. You did not tell Kevin if you were calling regarding sales or Lettings which confused the matter and would not give details of which one you were interested in. You were also rude when you called me before hand and again did not make clear if you were calling for Lettings or sales. You put the phone down on Kevin not the other way round. We have checked all our enquiries and you have never emailed us. We wish the next agent you call the very best of luck.

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Opening Hours
Address

Icon Residential
50 Broadway
London
Greater London
SW1H 0RG
0207 956 2080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £600,000 £600,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 3 0 0 0 0 0 1
Areas covered
  • SE1
  • London
  • SW1H
  • Essex
  • SS16
  • SS15
  • EC2M
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“We have rented in County Hall for over 7 year......”

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Dec 14,2020
Minithumbup
steve
By: 'Teresa'
Dec 14,2020
0 people found
this helpful
We have rented in County Hall for over 7 years. ICON and especially Steve Hartmann have been outstanding. Any request or issue was dealt with in a timely manner with the utmost professionalism. Steve has always been extremely helpful and available to deal with any concerns ...
read full review
Was this helpful? Yes

“Rude and useless...”

Share on :
Dec 10,2020
Minithumbdown
By: 'Hermione'
Dec 10,2020
0 people found
this helpful
Incredibly rude agent called Kevin. I am a buyer and contacted the agency several times by email to no reply. Managed to get through on the phone, a colleague gave me the number to call, when I got through the agent was rude and just ...
read full review
Was this helpful? Yes
By: Steven Hartman
Dec 11, 2020
View all comments (1)
I have listened to the call and it was you that was rude. You did not tell Kevin if you were calling regarding sales or Lettings which confused the matter and would not give details of which one you were interested in. You were also rude when you called me before hand and again did not make clear if you were calling for Lettings or sales. You put the phone down on Kevin not the other way round. We have checked all our enquiries and you have never emailed us. We wish the next agent you call the v ...

“Scammer agency! Change property price after h......”

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Nov 03,2020
Minithumbdown
steve
By: 'James'
Nov 03,2020
1 people found
this helpful
Scammer agency! Change property price after having confirmed several time with us. Bunch of scammers that let us know in very bad position. Beware of Steve...
read full review
Was this helpful? Yes
By: Steven Hartman
Nov 03, 2020
View all comments (1)
This is complete fabrication. We have evidence to confirm from the start of negotiations that the rent was £500 a week. When Nathanael Cohen was due to pay he tried to reduce the rent. We have past this information to All Agents and our legal team. I would advise all agents to stay away from this guy. Very abusive text messages when he didn’t get what he wanted ...

“Everything went out smoothly before I paid the deposit but ......”

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Oct 03,2017
Minithumbdown
By: 'Londoner'
Oct 03,2017
7 people found
this helpful
Everything went out smoothly before I paid the deposit but after nothing of the promices has been met. They even asked for more money to transfer and my bad was not checking after them. When they said they did the calculation I believed them. They ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Steven Hartman
Jan 19, 2018
View all comments (1)
We have no idea who you are. Everyone in the offices are happy to give the CEO's name and mobile number. If you look at our website we have loads of good reviews. We do not use this website or ask our happy tenants to leave reviews on this site. Feel free to contact me on 07949535474 to discuss. ...

“The broker confirmed the rent with us. Last Friday, he ......”

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Jan 07,2013
Minithumbdown
By: 'Ankit'
Jan 07,2013
6 people found
this helpful
The broker confirmed the rent with us. Last Friday, he asked us to transfer one weeks rent to his account so that he can take the property off the market. We transfered the money the same day. On Monday, he emails us saying that the ...
read full review
Was this helpful? Yes
By: Steven Hartman
Jan 19, 2013
View all comments (1)
To confirm the landlord decided to take back the flat at no fault of the agency. We called you in the morning and immediately refunded your holding fee. We also offered to help you find another apartment for you but you were more interested in telling me that you were going to write negative comments about our agency. We did explain that unless the agreement was signed the owner of the property is able to change his mind. Throughout the process Icon acted in the correct and proper manner. We wis ...
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