0% sales valuation accuracy
0% sales fee satisfaction
75% lettings valuation accuracy
88% lettings fee satisfaction
Dec 09,2020
Dec 09,2020
1
people found
this helpful
this helpful
Would give 0 stars if I could. Contacted Taylors about a letting when the house was first advertised. Was first told they needed more information and would call me back. They never did. I then rang back having heard nothing and was told the same thing again. Still no call back. I rang a third time and was told they would send a video tour the following day, they never did. Subsequent attempts to get through were ignored as they don't answer their phone half the time. My husband then rang and eventually got through, and was told the landlord had changed his mind and would do physical viewings so they would call us back. After a few attempts of them ignoring the call they eventually rang back and booked us in at 12pm on Wednesday 9th Dec. We arrived just before and no one was there. My husband rang and was initially cut off. Several other phone calls were then ignored. After several attempts he got through and was told there was no record of our appointment and the landlord had changed his mind and found a private tenant. They had tried to book us in the day before so suspect they had let the house out and not had the decency to let us know. Yhe house was still showing as available on Rightmove at this point. I suspect we have dodged a bullet, the service so far has been appalling. I'm just glad we didn't part with any money or sign anything. Will definitely avoid in future.
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Latest Reviews
19th Dec 2024
reviewed by 'Holly Avis'
16th Dec 2024
reviewed by 'Clive Cotterill'
13th Nov 2024
reviewed by 'Jawahar Jayaraj'
10th May 2024
reviewed by 'Sarah Jaji'
11th Mar 2024
reviewed by 'A.'
11th Mar 2024
reviewed by 'A.'
Opening Hours
Address
Taylors Estate Agents
4 Bridge Street
Northampton
Northamptonshire
NN1 1NW
01604269566
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £100,000 | £250,000 |
| Lettings | 75% | 88% | £685 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 2 | 2 | 3 | 0 | 1 | 0 | 1 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 19,2024
Dec 19,2024
0
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We rent with Taylor’s and recently came to need a replacement oven due to wear and tear on the old one. Our property manager Helen Brock went above and beyond to not only sort this for us but speak with our landlord about having ...
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Dec 16,2024
Dec 16,2024
0
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Brilliant service again today. Had an email from the main block lease holders this afternoon reference a problem with a property, forwarded it to Helen Brock, as immediate action was required due to the actual issue. She had a contractor in before the afternoon was ...
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Nov 13,2024
Nov 13,2024
0
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My Property Manager 'Helen Brock' is very helpful and friendly. Great support from Helen for managing my property and addresses any issues in time....
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May 10,2024
May 10,2024
0
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My Property Manager Ross is always polite helpful and friendly. I know that whenever I have any issues I can rely on Ross to make sure he gets every detail and updates me regularly on any issues I have with the property. I know I ...
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Mar 11,2024
Mar 11,2024
0
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Ross at the has provided us with an excellent service in trying to resolve some maintance issues at our rental property. As we were not in the country at the time, it was very important to us. He was friendly, proffesional and was constantly in ...
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Mar 11,2024
Mar 11,2024
0
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Ross at the has provided us with an excellent service in trying to resolve some maintance issues at our rental property. As we were not in the country at the time, it was very important to us. He was friendly, proffesional and was constantly in ...
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May 15,2023
May 15,2023
0
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I would just like to say that Joab Williams letting negotiator for Taylor’s Northampton was very professional, very helpful, and welcoming and definitely the one I’d go to if I needed any help with anything regarding the property that I’m letting he ...
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Dec 05,2022
Dec 05,2022
1
people found
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Wouldn’t recommend no one for lettings with this company from £1300 you told me you will take £400 fee you took £550!? Just to let my property out day light robbery! Even the manager is a lost coconut doesn’t even know her role communication is poor ...
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Mar 12,2022
Mar 12,2022
0
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The worst conveyancing experience of my life all thanks to Taylors who epitomize everything that is bad about estate agents, my recommendation is to never view, buy or sell a property through these aggressive wide boys....
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Sep 17,2021
Sep 17,2021
1
people found
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Very bad and unprofessional, when I decided to rent one of their properties they promised me they would do a thorough cleaning and remove all the junk before moving in. On the day I was to collect they keys I insisted they give me the ...
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Dec 09,2020
Dec 09,2020
1
people found
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this helpful
Would give 0 stars if I could. Contacted Taylors about a letting when the house was first advertised. Was first told they needed more information and would call me back. They never did. I then rang back having heard nothing and was told the same thing ...
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Oct 15,2020
Oct 15,2020
4
people found
this helpful
this helpful
If I could give less than 1 star I would. I have been trying, since June, to resolve a problem with a property they manage which is next door to where I live. They fail to respond to letters or emails and it is impossible to ...
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Apr 11,2019
Apr 11,2019
2
people found
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hope my disaster story would save many more falling into this trap.my family apporoced them to buy a new home last here dragged my family all through one year with never ending paperwork issues.blaming each other.and finally ended up loosing the peoperty ...
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Apr 30,2014
Apr 30,2014
5
people found
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AVOID!!!
Extortionate and unfair fees. They charge x percent (they don't tell you what or how they work it out) of the MARKET VALUE. This is what THEY think it will sell for NOT what it actually sells for....
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Feb 10,2014
Feb 10,2014
3
people found
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Arrived late for viewing my property that I was looking to let. Agent was quite offensive with some of her comments and then didn't even bother to get back to me with a rental price or proposal. Made 2 calls into the office and 10 days later ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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