Blackcords Estates
Islington, London, N1
4.7/5, 37 reviews
95% recommended
100% lettings valuation accuracy
92% lettings fee satisfaction

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“Very bad agency. They made me to pay over £24k...”

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Dec 04,2020
Minithumbdown
By: 'Seweryn'
Dec 04,2020
0 people found
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Very bad agency. They have rented house to me (Landlord is related to the agency owner - Costa). They suppose to buy furniture to the house, fridges , washing machine etc, paint it initially and maintain the house. I had to buy all furniture for 5 rooms. Install new carpet on the stairs, make some small fixes. Just to live in normal conditions. Costa made Agreement with Stelios Tjirkali (Landlord) that they are going to decrease my rent due to fixes I'll do myself. That of course didn't happen. When boiler breaks during winter I was 2 weeks without heating and warm water. Had to boil water in the kettle. My pregnant sister got sick badly and landed in hospital. She got serious flu. Child is ok now but we were in the stress. I have found a plumbers and replaced boiler with my money. I was claiming that money but didn't get it. Same with 3 windows. Some kids throw bricks in the windows and I had to replace glass in all of them. Wood on them was so rotten so nobody wanted to replace glass. Agency and Landlord didn't help me. I had to replace all 3 windows. Found quite cheap but double glazed. I was with already over 6k in house maintenance. Instead of that I got rent rise. Furniture starts to brake after usage by 6 people from the contract. Fridge breaks after few years. Same with washing machine. But I was getting rent-payment reminders systematically. I was depressed. During one strong wind and rain the brick fence in the garden collapsed. I had to pay immediately £1800 to remove it as it fall down on the council pavement and road. Had to of course clean street etc. Truck with crane to take fence was expensive as it was urgent request. My investments touched 10k. House needed systematically refreshing as due to very weak heating system (very old one) started to getting moulds literally almost everywhere. I was requesting painting but still no answer. I had light Asthma case which now is very advanced one due to constant mould in the house. I realised that it is killing me slowly after I got this Covid and my lungs have smaller and smaller capacity. My life is over. I am depressed. I reported that to landlord but he gave me notice or rent increase. I wanted to leave but have calculated that I have invested so much money in the house so I want at least some percent of that. New windows, fully furnished house, painted, plastered and maintained over 13 years. Blackcord and Landlord decide to even cut my deposit from £1800 to £1200 as they claiming that I have stole £10k in unpaid rent!!! They are showing me some unsigned contract with some made up numbers and even a bit wrong names of some people on it. There is 6 names on the contract (including my brother and fiance and couple of my friends ) but no one single signature. I have signed the contract in 2008. Got even receipts from card machine done by Costa the day we signed contract in the agency office. Now I don't have constant hot water to take shower, sink is hanging on the wall, again mould on the ceiling where I am sleeping. I don't have more money. I am still paying for all furniture and kitchen equipment supplied by my for all 13 years. All I want is to die. I don't see solution. I am getting only threats from Landlord and Costa family (Andreas) living 3 houses away from me every time I don't like something. All those people claiming the house partially belongs to me as I inherited it, If you don't like were going to say to Stelios to evict you . Even when I was sick in bed after serious surgery they came twice in the morning , nearly break the door (actually in 2008 they kick so hard on the door so they break glass in them. I have replaced that glass too ... guess with whos money ?). Just wish to die. Each day I am scared that when something serious going to break I'll have to put money on that and I don't have much more money.
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By: Costa Mavrokordatos
Dec 07, 2020
Hello Seweryn and thanks for your review. I find it strange that you say I have somehow made threats against you since I haven't spoken to you for the last 10 years. Additionally if your requests at the beginning of the tenancy were not satisfied then you should have informed us which you have not. Additionally according to the owner you were subletting the property without consent.

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Latest Reviews

View all Reviews 37
4th Dec 2020
reviewed by 'Seweryn'
“Very bad agency. They have rented house to me (Landlord is related to the agency owner - Costa). They suppose ......”
21st Aug 2020
reviewed by 'Wahida'
“I rent my last year flat with Blackcords Estates they were very helpful. Thank you Riki and Costa.definitely recommend ......”
25th Jun 2017
reviewed by 'Petra'
“Thanks Costa, it has been easy to work with you. He was very professional and attentive to our queries which ......”
3rd May 2017
reviewed by 'Marcin'
“Very dissapointed!! Been verbaly abused from agent calling me an idiot and been told to f*** o** ! (proof on my ......”
14th Feb 2017
reviewed by 'Lilybet'
“Thank you so much to everyone, especially Costa, at Blackcords Estates who helped me to rent the perfect liitle London ......”
19th Jan 2016
reviewed by 'Eric'
“Raluca was very professional throughout different stages of letting process. Her help was especially appreciated since this was my first ......”
Opening Hours
  • Monday: 09:30 - 18:30
  • Tuesday: 09:30 - 18:30
  • Wednesday: 09:30 - 18:30
  • Thursday: 09:30 - 20:00
  • Friday: 09:30 - 18:30
  • Saturday: 11:00 - 15:30
  • Sunday: Closed
Address

Blackcords Estates
198 New North Road
Islington,London
Greater London
N1 7BJ
0207 359 3670

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 92% £360 £1,885
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 19 2 1 0 2 0 0 0
Areas covered
  • N1
  • E1
  • N2
  • E2
  • N4
  • EC1
  • N5
  • N6
  • N7
  • N8
  • NW1
  • W1
  • W2
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Very bad agency. They made me to pay over £24k...”

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Dec 04,2020
Minithumbdown
By: 'Seweryn'
Dec 04,2020
0 people found
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Very bad agency. They have rented house to me (Landlord is related to the agency owner - Costa). They suppose to buy furniture to the house, fridges , washing machine etc, paint it initially and maintain the house. I had to buy all furniture for 5 rooms. ...
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By: Costa Mavrokordatos
Dec 07, 2020
View all comments (1)
Hello Seweryn and thanks for your review. I find it strange that you say I have somehow made threats against you since I haven't spoken to you for the last 10 years. Additionally if your requests at the beginning of the tenancy were not satisfied then you should have informed us which you have not. Additionally according to the owner you were subletting the property without consent. ...

“I rent my last year flat with Blackcords Est......”

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Aug 21,2020
Minithumbup
By: 'Wahida'
Aug 21,2020
0 people found
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I rent my last year flat with Blackcords Estates they were very helpful. Thank you Riki and Costa. definitely recommend them....
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“Thanks Costa, it has been easy to work with you. ......”

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Jun 25,2017
Minithumbup
By: 'Petra'
Jun 25,2017
0 people found
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Thanks Costa, it has been easy to work with you. He was very professional and attentive to our queries which he passed on to the landlord and vice-versa. I am also pleased with the speed and efficiency of the service. As a foreigner, the process ...
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Comment on agent fees
Fair and reasonable.
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“Very dissapointed!! Been verbaly abused from agent calling me an ......”

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May 03,2017
Minithumbdown
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By: 'Marcin'
May 03,2017
0 people found
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Very dissapointed!! Been verbaly abused from agent calling me an idiot and been told to f*** o** ! (proof on my text messages) only reason was we were running 15 min late!! Very unproffesional!...
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By: Costa Mavrokordatos
Jun 22, 2017
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Dear Marcin I'm sorry to hear that you had a negative experience with our agency. I am aware of your case and you booked a viewing twice for the same property and were running late in excess of 45 minutes while por agent and landlord were waiting for you on 2 separate occasions. Please send me proof of the messages that you say you have. Thanks. Costa ...

“Thank you so much to everyone, especially Costa, at Blackcords ......”

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Feb 14,2017
Minithumbup
By: 'Lilybet'
Feb 14,2017
0 people found
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Thank you so much to everyone, especially Costa, at Blackcords Estates who helped me to rent the perfect liitle London flat. This was my first time renting and Costa was extremely patient and went through each step of the process with me. Thank you so ...
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Comment on agent fees
I don't know!
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“Raluca was very professional throughout different stages of letting process. ......”

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Jan 19,2016
Minithumbup
By: 'Eric'
Jan 19,2016
0 people found
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Raluca was very professional throughout different stages of letting process. Her help was especially appreciated since this was my first time finding a flat in London. She always answered my questions and she went beyond her line of duty to fulfill all of my asks! ...
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Comment on agent fees
Good
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“Really good service- Raluca was very dilligent and careful. She ......”

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Sep 28,2015
Minithumbup
By: 'Rosie'
Sep 28,2015
0 people found
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Really good service- Raluca was very dilligent and careful. She answered all our questions fully and when she couldn't herself help she found someone who could. We felt that we were in a very safe, effiicient pair of hands....
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“I have never heard of Blackcords before but they were ......”

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Sep 21,2015
Minithumbup
By: 'Karolina'
Sep 21,2015
0 people found
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I have never heard of Blackcords before but they were very good and easy to deal with. My agent Raluca - was very responsive and was always a calming presence. I was very stressed and disillusioned after dealing with so many agents before who did ...
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Comment on agent fees
Fair and competitive for London.
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“Costa and him team are very professional and extremely thorough ......”

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Aug 31,2015
Minithumbup
By: 'Sam'
Aug 31,2015
0 people found
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Costa and him team are very professional and extremely thorough in finding the right tenant/s that suit the landlords requirements. Costa works with integrity and is an honest agent, which is more than I can say for many others that I have worked with ...
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“Costa was brilliant from start to finish, he was honest ......”

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Jun 21,2015
Minithumbup
By: 'Andy'
Jun 21,2015
0 people found
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Costa was brilliant from start to finish, he was honest informative and extreamly helpful every step of the way. He kept me up to date on a regular basis and helped to get the sale through in only 2 months. I would certainly recommend him to ...
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“Hi,I had the chance to deal with Raluca Tabacaru ......”

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Jun 04,2015
Minithumbup
By: 'Ben'
Jun 04,2015
0 people found
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Hi, I had the chance to deal with Raluca Tabacaru from Blackcords agency while I was looking for a new property to rent. Raluca is a real expert on what she does. She knows her market and the area she works in very well, but ...
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“Dealing with Blackcords, Costa and Raluca, has been an absolute ......”

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Dec 18,2014
Minithumbup
By: 'Tom'
Dec 18,2014
0 people found
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Dealing with Blackcords, Costa and Raluca, has been an absolute pleasure. I was renting a flat through Blackcords for more than two years and got to experience excellent and swift service throughout my tenancy. Costa has also proven how to deal with tenants in a ...
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“Black Cords introduces us to the property we are currently ......”

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Oct 17,2014
Minithumbup
By: 'Natasha'
Oct 17,2014
0 people found
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Black Cords introduces us to the property we are currently renting. They dealt with all the adminstratibe details efficiently and we are happy with their service....
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“During the search of my new flat, the agent provided ......”

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Jun 13,2014
Minithumbup
By: 'Nicolas'
Jun 13,2014
0 people found
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During the search of my new flat, the agent provided all information needed to evaluate the right price of the flat. She explained all steps to obtain at the end the keys. Each time, I needed they support the agent was present (only few hours ...
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“I found Blackcords extremely helpful and diligent, I would certainly ......”

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Mar 06,2014
Minithumbup
By: 'mark'
Mar 06,2014
0 people found
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I found Blackcords extremely helpful and diligent, I would certainly recommend them. My purchase hit a number of snags due to finance and solicitor problems, Costa from Blackcords guided me through all of them without complaint, to a successful result....
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“I rented with the usual big agencies in the past ......”

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Mar 04,2014
Minithumbup
By: 'MarƒÂ­a'
Mar 04,2014
0 people found
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I rented with the usual big agencies in the past and Blackcords is definitely the fastest one and with no hidden cost. Raluca was very professional and friendly, it was a pleasure to deal with her. Overall a good experience....
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“I ve been using blackcords to rent my properties since ......”

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Feb 27,2014
Minithumbup
By: 'Pdg'
Feb 27,2014
0 people found
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I ve been using blackcords to rent my properties since the last few years. Strongly recommend it, very professional and always trying to match the right tenants for the right property. I had no problems with this estate always on time for viewings and paper ...
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“I had a great experience with Blackcords who helped me ......”

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Feb 18,2014
Minithumbup
By: 'susan'
Feb 18,2014
0 people found
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I had a great experience with Blackcords who helped me find a nice flat and even recommended a local cleaner to me. Would recommend them without hesitation....
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“I found Costas and the team very professional and also ......”

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Jan 09,2014
Minithumbup
By: 'thepav'
Jan 09,2014
0 people found
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I found Costas and the team very professional and also very personal to deal with. They provided honest and thorough advise with regards the rental evaluation and the time taken to rent the property was very quick indeed. Would definitely recommend and use again....
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“l have found all the staff at Blackcords very helpful . ......”

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Dec 29,2013
Minithumbup
By: 'Andree'
Dec 29,2013
0 people found
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l have found all the staff at Blackcords very helpful . l believe that Costa has a good working knowledge of the area where their offices are he is often more realistic about achievable rental value and prices than some other agents. The staff were always ...
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“Costa has been very helpful and efficient.I was very ......”

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Dec 27,2013
Minithumbup
By: 'BeaM'
Dec 27,2013
0 people found
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Costa has been very helpful and efficient. I was very happy with the service he provided, fast to answer any question i might have....
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“This Agency has consistently found me tenants for these two ......”

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Dec 23,2013
Minithumbup
By: 'Peter'
Dec 23,2013
0 people found
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This Agency has consistently found me tenants for these two properties. They have also provided help and assistance when we have encountered difficulties with workmen/rent arrears etc. I have found this very useful as I am now effectively an absentee Landlord as I live ...
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“Good local Agent for N1 area. I looked at a ......”

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Dec 20,2013
Minithumbup
By: 'MJB'
Dec 20,2013
0 people found
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Good local Agent for N1 area. I looked at a few of the usual big names but preferred these guys. Fast letting service and decent tradesmen when needed....
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“Very quick to find tenants and to sort problems when ......”

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Dec 20,2013
Minithumbup
By: 'N7'
Dec 20,2013
0 people found
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Very quick to find tenants and to sort problems when they arise. Well mannered and friendly staff. On one occasion was slow in making payments and sub contracted work overpriced. this however was sorted. Overall a good experience....
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“Raluca was extremely professional, worked hard to find the right ......”

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Dec 19,2013
Minithumbup
By: 'baldwin'
Dec 19,2013
0 people found
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Raluca was extremely professional, worked hard to find the right tenant for our property, did not waste our time and was a pleasure to deal with....
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“I've been letting my flat with Blackcord's for several years ......”

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Dec 19,2013
Minithumbup
By: 'Dj'
Dec 19,2013
0 people found
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I've been letting my flat with Blackcord's for several years now, the service is outstanding in the sense that you really feel safe for being dealing with people who treats you as a person rather than a number to make targets and whatnot. I had ...
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“Excellent estate agents, a well run, friendly transparent company.Highly ......”

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Dec 19,2013
Minithumbup
By: 'Ben'
Dec 19,2013
0 people found
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Excellent estate agents, a well run, friendly transparent company. Highly recommended and i would deffinately use again for sales and lettings....
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“excellent letting and management service.very professional and courteous and ......”

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Dec 19,2013
Minithumbup
By: 'P'
Dec 19,2013
0 people found
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excellent letting and management service. very professional and courteous and transparent in everything they do. I would recommend them highly!!...
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“Very good communication, honest and straightforward; prepared to go the ......”

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Dec 18,2013
Minithumbup
By: 'Adam'
Dec 18,2013
0 people found
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Very good communication, honest and straightforward; prepared to go the extra mile to get things done properly, would definitely reccomend...
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“Blackcords are extremely knowledgeable and efficient. Blackords maintain a very ......”

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Dec 17,2013
Minithumbup
By: 'Michelle'
Dec 17,2013
0 people found
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Blackcords are extremely knowledgeable and efficient. Blackords maintain a very good relationship with their landlords and treat both parties involed during the lettings process in a very respectful, fair and timely manner. Blackords provide an excellent support service, advice and guidance to Landlords, they are ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Blackcords Property Consultants Ltd aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Miss Raluca Tabacaru (Lettings Manager) at the address below: Blackcords Estates, 198, New North Road, London, N1 7BJ.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.
If you remain dissatisfied with the result of the internal investigation, please contact Mr Constantinos Mavrokordatos (Managing Director) who will review the complaint.
Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the The Property Ombudsman, Milford House, 43 – 45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:09 AM 06/03/2014 by Raluca Tabacaru

Awards won by Blackcords Estates, London N1 7BJ



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