“illegal withholding of deposit after moving out/refusal to acknowledge my deposit...”
1 Star Review
Nov 18,2020
By:
'Ashleigh'
Nov 18,2020
Branch: Stevenage, 13 Queensway
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: SG1
Branch: Stevenage, 13 Queensway
Lettings (as a Tenant)
Rent PCM: £850
Postcode: SG1
3
people found
this helpful
Awful. Flat was disgusting when I moved in - pubic hair everywhere and absolutely dirty. I've now moved out and the landlord wants to charge me for cleaning despite the flat being professionally cleaned before I moved out and the flat being cleaner than what I arrived into. Taylors have not even bothered to look at the move in inventory and are wanting to deduct my deposit for nail holes and paint markings on walls/doors - despite these CLEARLY LABELLED AND IDENTIFIABLE ON THE MOVE IN INVENTORY. Ir's been almost two months since I moved out and all I've heard from Taylors was (1) that I didn't have a deposit with them, (2) oh wait- I did have a £980 deposit with them, they forgot, (3) we want to charge you for cleaning and the holes in walls even though these were here before you moved in and are clearly listed in the move-in inventory, and (4) absolute silence on when I can even get the deposit back and even fight the charges.
Sarah at CountryWide is absolutely useless at her job.
Just give me my money back. I'm seeking legal action.
3
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I am taking my issues further as well and I am also going to contact the BBC and other Watchdog programmes to highlight this. I am owed the whole of my deposit.
A friend warned me about them before I moved in so it seems they have a reputation for treating their Tenants badly.