0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 12,2020
Nov 12,2020
2
people found
this helpful
this helpful
Rented an apartment from them for 2 years, had the curtain rail fall off the wall just missing my 1 and 2 year old! massive holes in the walls, mould around all windows and on walls had to spray them at least 2 times per week from September till May, stains on all carpets living room bedrooms and hall ways, cracks in the bath panel and mould in the tiles round the bath. Moved out 01/11/2020 this is when it all happens!
they have taken more than 10 days for my deposit, apparently someone was off on annual leave - surely another worker should take on there work?
i have a bill for a cleaner as there was dust on the skirting board (they done the check out 1 week after i moved out so bound to be) i have already sent them the cleaners certificate confirming the apartment was deep cleaned, i have also a bill for cleaning the chairs (again cleaned by my cleaner)
they are also trying to bill me for mattresses for the beds i didn't use and stored in the garage as per the landlord and they we full of mould and rats when i went to put them back i called landlord as didnt want to spoil the nice clean carpet i had just paid for. he advised this was ok but now JS are trying to make me pay for them....errr no landlord knew his garage was not secure or air tight so bound to happen sorry.
i have not had a thank you for getting the stains from the carpet as my cleaner managed to get them all out and on the check out there is no mention of the 'old' stains?!?!?! also i have filled the holes left by the falling curtain rail and painted so it looks brand new
STEER CLEAR
i will be writing this same review on every available platform as they do not deserve your money!!!
they have taken more than 10 days for my deposit, apparently someone was off on annual leave - surely another worker should take on there work?
i have a bill for a cleaner as there was dust on the skirting board (they done the check out 1 week after i moved out so bound to be) i have already sent them the cleaners certificate confirming the apartment was deep cleaned, i have also a bill for cleaning the chairs (again cleaned by my cleaner)
they are also trying to bill me for mattresses for the beds i didn't use and stored in the garage as per the landlord and they we full of mould and rats when i went to put them back i called landlord as didnt want to spoil the nice clean carpet i had just paid for. he advised this was ok but now JS are trying to make me pay for them....errr no landlord knew his garage was not secure or air tight so bound to happen sorry.
i have not had a thank you for getting the stains from the carpet as my cleaner managed to get them all out and on the check out there is no mention of the 'old' stains?!?!?! also i have filled the holes left by the falling curtain rail and painted so it looks brand new
STEER CLEAR
i will be writing this same review on every available platform as they do not deserve your money!!!
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Latest Reviews
12th Nov 2020
reviewed by 'Jamie'
20th Nov 2019
reviewed by 'Jeremy'
17th Dec 2018
reviewed by 'KD'
23rd Jan 2018
reviewed by 'Upset'
Opening Hours
Address
John Shepherd Lettings
The Jewellery Business Centre, 955 Penler Street
Birmingham
West Midlands
B18 6DA
0121 647 5444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £650 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
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Feb 01,2021
Feb 01,2021
2
people found
this helpful
this helpful
We have been fatally scammed by this "agency". WE DO WARN EVERYONE before proceeding with them, as the problems never arise before signing the contract. It has been an absolute nightmare since barely a year ago decided to move somewhere else. Our minimum stay was ...
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Nov 12,2020
Nov 12,2020
2
people found
this helpful
this helpful
Rented an apartment from them for 2 years, had the curtain rail fall off the wall just missing my 1 and 2 year old! massive holes in the walls, mould around all windows and on walls had to spray them at least 2 times per week from September till ...
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Nov 20,2019
Nov 20,2019
5
people found
this helpful
this helpful
Absolutely shocking agents. Rented a property from them. Carpets were filthy Holes in bath tank leaking. Windows all damaged mold in bathroom and to bedroom huge crack in another bedroom... was told all would be done. Stupid me signed the agreement didnt do any off ...
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Dec 17,2018
Dec 17,2018
3
people found
this helpful
this helpful
I would not recommend this agency to anybody. We made the mistake of trying to rent a property using John Shepherd only backed out after realising how ridiculously overcharged and ripped off we were being. Their fees are disgusting. And they kept all of our ...
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Comment on agent fees
Atrocious. The worst.
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May 30, 2019
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(1)
This company are an absolute disgrace. I am sadly beholden to them as I am locked into a tenancy agreement which I am unable to break. I was witness to one of the most DISGUSTING email exchanges I've ever had the displeasure of reading yesterday courtesy of their appalling excuse for a Property Manager,* and she deals (I use this term LOOSELY) with tenants based in Birmingham City Centre. I would advise anyone to avoid these piranhas at all costs. ...
Jan 23,2018
Jan 23,2018
1
people found
this helpful
this helpful
Very poor service from the Birmingham City office. We've now dealt with 4 agents within 4 months for very simple fixtures (high turnover). They fail to return calls often or are very slow to respond to any issues in the apartment resulting in more expenses for the ...
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Comment on agent fees
Overpriced and definitely not worth it considering they did such a lousy job communicating.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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